19
WARRANTY TERMS & CONDITIONS
Standard INVACARE Terms
This is to certify that your
Apollo Indoor Mk.II
Powerchair is warranted by
INVACARE
.
INVACARE
warranty policy is split into two categories:
Parts or components
-
18 months
Frames
-
36 months
Only
INVACARE
chairs purchased at full price are warranted against defective workmanship and
materials.
If a defect or fault is discovered the
INVACARE
dealer from whom the appliance was obtained should be
notified immediately.
During the period of the Warranty, any parts that have become defective due to faulty workmanship or
materials, will be renewed or repaired without charge by the
INVACARE
dealer.
INVACARE
will not accept warranty claims for damage caused by misuse or non-observance of the
instructions set out in the user guide and maintenance manual or
INVACARE
terms and conditions.
The warranty for
INVACARE
products will be invalid should any unauthorised modification or alteration
be made to the equipment.
A warranty claim can not be accepted if non-prescribed parts are fitted to the product.
All warranty claims should be reported by telephone. Collection or direct repairs will be organised by
INVACARE
. Please use the following telephone numbers:
01656 753293 OR 01656 753255
DO NOT RETURN THE EQUIPMENT WITHOUT AUTHORISATION FROM
INVACARE
.
Parts or Components
INVACARE
will replace and fit free of charge any original part or component which fails to perform to its
function.
Frames
The term frame includes all original tubular assemblies. Invacare will replace and fit free of charge any
frame, which fails to perform its function.
All freight costs will be paid by
INVACARE
providing the product is in the UK, and reported to the After
Sales department. If Invacare cannot accept the warranty claim, freight and administration costs will be
charged. This charge will be £50.00.
The Purchaser s statutory rights under the Consumer Protection Act are not affected.
