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S R A / S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R

135

Troubleshooting, Warranty
and Contact Information

Troubleshooting

The following are some recommended procedures to follow if your satellite receiver does
not operate properly. These procedures should be followed when a system interruption
occurs and no obvious cause is immediately apparent, or when experiencing difficulties
during installation. This investigation is a general one and implementation may vary from
one installation to another.

Preventative Maintenance

The following actions should be carried out on a routine basis to ensure your satellite
receiver remains in serviceable condition.

•

Always allow adequate air circulation, especially around the ventilation holes, to

prevent any overheating of the receiver.

•

Clean your receiver chassis with a dry soft cloth or a soft cloth lightly dampened

with a mild cleansing solution. Do not clean the receiver with any type of harsh
solution, such as alcohol, and this may damage the finish.

•

Ensure cable connections are secure. Check for loose or poor connections.

•

Do not allow your cables to become kinked or twisted. Cables are to be connected

and secured in such a manner that they will not become subject to constant shifting
or accidental disconnection.

•

Check your cables for cracks, breaks or abrasions and replace any such cables

found.

Chapter 5

WARNING

DO NOT OPEN

your satellite

receiver for any

reason as this

may VOID your

warranty!

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Содержание SuperFlex SFX2100 Series

Страница 1: ...User s Guide SRA SFX2100 Series Satellite Receiver Appliance...

Страница 2: ...al Datacasting makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose No responsibility...

Страница 3: ...2 Installation 7 What You Should Have Received 7 Front Panel 8 Rear Panel 10 Equipment Installation 13 Power up procedure 14 Chapter 3 Getting Started 15 Status and Control of the Satellite Receiver...

Страница 4: ...4 RF Metrics Refresh Rate Selection 35 Main Menu Tool Bar 35 The Action of the Mouse 37 Common Menu Items 37 Drop down Selection Boxes 38 Identity 39 DVB Carrier 42 DVB Carrier Definitions 42 LNB Attr...

Страница 5: ...eplacement Adjustment 138 Liability Limitations 138 Warranty Repair Return Procedure 138 Non Warranty Repair 139 Contacting IDC for More Information 139 Appendix A SRA2100 Series Specifications 141 Av...

Страница 6: ...tion Information 153 Receiver Installation 153 Exterior Equipment Installation 154 Operating Cleaning 154 Service 155 EMI EMC Certification 155 Appendix D ASI Output Option 157 Web GUI Operation 157 A...

Страница 7: ...cture of satellite receivers for edge applications with a proven ability to provide complete systems solutions This product is designed to provide for the flexibility functionality and high reliabilit...

Страница 8: ...or depending on model Embedded Linux operating system for maximum performance and stability Dual Ethernet ports two full capability 10 100 Base T Ethernet ports to support complete routing and subnett...

Страница 9: ...Interface CI slot for a CA Module CAM and Smartcard This interface supports a number of CA systems including Irdeto Access M Crypt and NagraVision Automatic redundancy peering Industry standard PCI o...

Страница 10: ...distribution software see separate product information With Datacast XD the SFX2100 is a powerful server with advanced routing capabilities that can be used as is for a wide range of file transfer st...

Страница 11: ...0 0 S E R I E S S A T E L L I T E R E C E I V E R 5 Built in Samba Daemon which allows networked PCs running other operating systems such as Windows to access the files deposited by XD on the integra...

Страница 12: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 6 This page is intentionally left blank...

Страница 13: ...will be made to these parts There are no adjustable components on the receiver only display indicators Varying levels of Status and Control for configuration of the satellite receiver are available th...

Страница 14: ...e DVB carrier Solid Red the demodulator is not locked onto the DVB carrier STATUS Purpose provides indication of various power up states of the receiver including LNB DC power status to the L Band con...

Страница 15: ...ity of the storage device in the receiver either compact flash disk or hard drive depending on model Colour off green where Off no storage device activity Flashing Off Green storage device read write...

Страница 16: ...ot authorized OPTIONS Purpose provides operational status indication of options installed in the receiver as applicable Currently status is provided for the conditional access Cyphercast in the SRA SF...

Страница 17: ...TR Data Terminal Ready 5 GND Ground 6 DSR Data Set Ready 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ring Indicator K Keyboard M Mouse Ports These are standard PS 2 type keyboard and mouse connecto...

Страница 18: ...indicates that there is activity The pinouts for these ports are as follows PIN Acronym Reference 1 T Transmit Data 2 T Transmit Data 3 R Receive Data 4 Not connected 5 Not connected 6 R Receive Data...

Страница 19: ...200 feet is recommended High quality cabling may be used to provide additional shielding lower loss or protection from harsh environments Direct Current DC power is provided to the LNB at either 13 VD...

Страница 20: ...satellite equipment Power up procedure It is good practice to do a quick test to ensure the satellite receiver is operational after shipment To do this simply plug the supplied AC power cord into the...

Страница 21: ...ity of running a web browser access to enough receiver functions to install the unit and acquire lock to a DVB Carrier Simply connect an RS 232 null modem cross over cable between the COM port on a PC...

Страница 22: ...f frequency s symbol rate m q b v Viterbi rate n NCC Pid t e d p h v d description Note that this command is available only to the admin user This command enters the DVB Carrier definitions A or B or...

Страница 23: ...isables the output voltage d Is a short description up to 31 characters of the DVB Carrier GetCarrier Usage GetCarrier This command displays the DVB Carrier definitions that currently exist in the rec...

Страница 24: ...timization forces the receiver to step through individual gain stages in the Digital Filter to determine the best Bit Error Rate BER performance This feature should only be used if there are large adj...

Страница 25: ...B Offset 0 or xxxxxxx Hz ResetLNBOffset Usage ResetLNBOffset Note that this command is available only to the admin user This command resets the current LNB frequency offset in the receiver back to zer...

Страница 26: ...the receiver Even though IP Address netmask and DHCP are options one must be entered If any parameter is not specified its value will not change The individual parameters are defined below i Selects w...

Страница 27: ...an be applied independently of network interface or with respect to a network interface The individual parameters are defined below i Optional parameter selects which network interface will be applica...

Страница 28: ...ddd and so on for n routes can be one of auto Net1 eth0 Net2 eth1 or sat sat0 SetSNMPConfig Usage SetSNMPConfig r read only community name w read write community name Note that this command is availab...

Страница 29: ...ys the current identity and front panel status information for the receiver This command takes no parameters and the display is only provided once The output is formatted as follows with appropriate v...

Страница 30: ...issue a GetDebug then you would see the first 22 PIDs press Enter and you would see the next 22 and so on If you issue a GetDebug a then you would see all 50 PIDs The latter case can be used on termin...

Страница 31: ...n friendly format This option is not generally used by interactive users RestoreFactorySettings Usage RestoreFactorySettings RestoreFactorySettings is only available to the admin user and only on the...

Страница 32: ...nd the browser PC To communicate between the satellite receiver and the browser PC it is necessary that the IP address of the customer s computer be set to the same subnet as the receiver The factory...

Страница 33: ...nd SFX Monitor status only login as username monitor 2 SRA only Monitor status and allow limited control of receiver functions login as username user 3 SRA and SFX Monitor status and allow full contro...

Страница 34: ...se proceed to Chapter 4 for details on navigating through this page and other elements of the Web GUI Depending on the configuration of the default page for the SFX2100 you will either enter the Main...

Страница 35: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 29 Figure 3 3 Web GUI Main Menu Page SRA Figure 3 4 Web GUI Cockpit Main Menu Page SFX...

Страница 36: ...ber of 3602 this is the root node for SuperFlex receivers under the Enterprise node of the MIB tree and the number is 1 3 6 1 4 1 3602 In addition to these values the receiver also supports the IP bra...

Страница 37: ...an quickly logout of the receiver Web GUI To login again follow the procedure outlined in Chapter 3 IDC Logo The IDC logo is always present at all menu levels By clicking on the logo icon you can reac...

Страница 38: ...cture The following main options are available Tool Bar Option Description Identity Items associated with displaying and or editing the identity of the receiver including name MAC Addresses IP address...

Страница 39: ...ubmenu items will be described in detail later in this chapter Main Display Area The Main Display Area provides all the dynamic display information for a given menu option All submenu items and associ...

Страница 40: ...too low 1 to 24 Green signal quality is in acceptable operating range 25 to 100 Signal Level This display provides a percentage of the signal strength of the DVB carrier that is being received at the...

Страница 41: ...icult to determine what accuracy there would be with adjacent carriers present or whether the accuracy would be any less than that stated above RF Metrics Refresh Rate Selection This area allows you t...

Страница 42: ...lt Route Edit Table Back to Main Cancel Changes Send Update Multicast Routing Show SNAT Table Edit Default Rule Edit SNAT Table Back to Main Cancel Changes Send Update Source NAT Show DNAT Table Edit...

Страница 43: ...tandard web browser interface is used for most of the pages and tables in the Web GUI In general moving the mouse over an active icon or menu item and clicking the left mouse button will select that i...

Страница 44: ...rrent selection and all other available items to be shown The dotted line is used to separate the current selection from all items available If you move the mouse over the item you are interested in a...

Страница 45: ...atches to the firmware and options installed A sample page is shown in Figure 4 3 Figure 4 3 Identity Page Aside from the Common Menu Items the following menu items are available Menu Item Description...

Страница 46: ...he receiver and only appears when the Identity page is displayed IP Address The IP address of the associated network interface in dotted decimal notation e g 192 168 0 1 Each IP address must be unique...

Страница 47: ...for a host such as an SRA or SFX receiver to connect to an organization s LAN a unique IP address must be assigned to it Without DHCP the IP configuration must be manually entered using the edit fiel...

Страница 48: ...iver is locked to the 8 57 Ms s QPSK Carrier A at 1350 MHz Figure 4 5 DVB Carrier Status Page Aside from the Common Menu Items the following menu items are available Menu Item Description Carrier Stat...

Страница 49: ...tered in this field Up to 31 characters can be entered This name will appear on the DVB Carrier page where the carrier status is provided If a description is not specified the word Empty will be displ...

Страница 50: ...pecifying 0 disables the NCC PID Modulation Type Select the modulation type using one of the options QPSK or BPSK or 8PSK and 16QAM if your model is equipped with this option Enable 22kHz Tone Enables...

Страница 51: ...initions and the actual frequency that the receiver is locked to Every 10 seconds the receiver calculates the difference between the set frequency and the frequency being used by the RF front end demo...

Страница 52: ...as shown in Figure 4 8 Reset LNB Offset This will reset the receiver s internal LNB drift tracking offset frequency back to 0 0 kHz Figure 4 8 Edit LNB Attributes Page The following fields can be edi...

Страница 53: ...to step through individual gain stages in the Digital Filter to determine the best Bit Error Rate BER performance This feature should only be used if there are large adjacent carriers to the DVB Carr...

Страница 54: ...interfaces As shown in Figure 4 9 the receiver processes IP packets that enter leave and pass through it Basically there is a chain for each of these paths Any packet entering the receiver goes throu...

Страница 55: ...RD Firewalling OUTPUT TTL Translation OUTPUT Source NAT OUTPUT Source NAT POSTROUTING Firewalling INPUT Input Routing Decisions Static Routing Multicast Routing IGMP Local Processes e g XD Video Strea...

Страница 56: ...in the DVB Carrier Definitions and will not appear in the Net PID List However it will use one of the 250 available PID filters if enabled 2 Async PIDs these are the data streams that are available f...

Страница 57: ...licking on the radio button will select a PID in the list Once selected you can use the Edit Selected button to edit the PID definition or Delete Selected to delete the PID from the list Only one PID...

Страница 58: ...t or not Other PIDs Selecting this button will always return you back to the Other PID List as shown in the example in Figure 4 13 All PIDs currently assigned as type Other will be displayed whether t...

Страница 59: ...ta is output from this PID Effectively this is the maximum data rate for the data received from this PID it could be received from the satellite at a slower rate but will be output from the Async Port...

Страница 60: ...lumn Field Description Inverted X 21 Mode This selects normal X 21 balanced signals or inverted X 21 balanced signals for countries where X 21 signals are reversed PID Rate This field specifies the ou...

Страница 61: ...isplay fields and columns in the Other PID List Figure 4 13 have a similar meaning to the Net PID List fields and columns except these are PIDs with no specific port assignment Additional columns are...

Страница 62: ...0x1FFE must be entered here Enabled Selecting this check box will enable or disable the PID for output PID Type The radio buttons allow you to select one type based on the desired destination port fo...

Страница 63: ...specified the field will display nothing Figure 4 15 Edit PID Definition Page The Edit PID Definition page example in Figure 4 15 allows you to edit a current PID definition of a PID selected from one...

Страница 64: ...ng media sending course content in distance learning applications or delivering financial information to branch offices in enterprise applications IGMP operates in networks where the receiver is direc...

Страница 65: ...e manner used when the Edit IGMP buttons were pressed The following default values are inserted IGMP Disabled pass all multicast packets out the network interface Robustness Variable 2 Query Interval...

Страница 66: ...sets the amount of time a node on the LAN has to respond to an IGMP query The default value is 10 seconds Last Member Query Interval This field sets the maximum response time to a Group Specific Quer...

Страница 67: ...rk to which the receiver is attached 4 Packets addressed to the global i e limited broadcast address are sent out on all the applicable physical networks to which the receiver is attached 5 Packets ad...

Страница 68: ...all network interfaces in the receiver including optional interfaces such as the modem PPP interface Some of the routes associated with these interfaces are configured with other GUI edit pages besid...

Страница 69: ...Table page as shown in Figure 4 19 Figure 4 19 Edit Routing Table Page The following fields can be edited on the Edit Routing Table page Edit Field Description Interface This drop down box selects th...

Страница 70: ...Netmask in dotted decimal notation according to the rules above In addition to the edit fields there are four table row manipulation keys Key Description Add Add the entered information above the tab...

Страница 71: ...w in Figure 4 9 2 Up to 200 routes may be entered in the Multicast Routing Table and order doesn t matter assuming that routes don t overlap 3 For assigned routes IGMP is supported 4 Should the multic...

Страница 72: ...lication 224 1 1 1 packets will be output on eth1 If you then restart the application output of 224 1 1 1 packets on eth1 will stop 8 Local Application Rule 3 Suppose that multicast packets with a des...

Страница 73: ...ss will not be constant or periodic and no packets will be lost on the eth1 output The rule in this case is to bind the static route to an interface that is not being used to output the multicast traf...

Страница 74: ...in Figure 4 22 Figure 4 21 Edit Default Route Page The following fields can be edited on the Edit Default Route page Edit Field Description Interface This drop down box selects the network interface t...

Страница 75: ...ckets This selection allows you to specify exactly where the multicast packets should be output The selections available are the same as the Interface in the Edit Default Route Clicking on the not che...

Страница 76: ...255 255 255 is the default if you do not enter a mask Action Select an action to be taken on the multicast IP packet being routed The selections available are the same as the Action in the Edit Defaul...

Страница 77: ...sed by the receiver in accordance with the data flow in Figure 4 9 2 Up to 25 rules can be maintained by the Source NAT table Rules are executed from the first rule to the last rule in sequence Order...

Страница 78: ...page are described under the Edit Source NAT Default Rule page Figure 4 24 and Edit Source NAT Table page Figure 4 25 Aside from the Common Menu Items the following menu items are available Menu Item...

Страница 79: ...s drop down box selects the default action that will be taken on an incoming IP packet if there was no rule match in the SNAT Table The following selections are available ACCEPT accept packet and cont...

Страница 80: ...ess Port Original Source Destination IP New Source Enter a TCP or UDP Port number in any of the three port fields if you wish If a port is specified you must select a specific protocol TCP or UDP Dest...

Страница 81: ...tter on entry of options Some combinations may not be possible Consult the Linux iptables manual or tutorial for more information In addition to the edit fields there are four table row manipulation k...

Страница 82: ...in accordance with the data flow in Figure 4 9 2 Up to 25 rules can be maintained by the Destination NAT table Rules are executed from the first rule to the last rule in sequence Order matters the fir...

Страница 83: ...age Figure 4 28 Aside from the Common Menu Items the following menu items are available Menu Item Description Show DNAT Table Selecting this button will always return you back to the Destination NAT T...

Страница 84: ...s This drop down box selects the default action that will be taken on an incoming IP packet if there was no rule match in the DNAT Table The following selections are available ACCEPT accept packet and...

Страница 85: ...ce address Port Source IP Destination IP New Destination Enter a TCP or UDP Port number in any of the three port fields if you wish If a port is specified you must select a specific protocol TCP or UD...

Страница 86: ...able row manipulation keys Key Description Add Add the entered information above the table to the table as the last row Remove Delete the selected highlighted row Up If there is more than one row in t...

Страница 87: ...ckets can originate from any of the available network interfaces and are processed by the receiver in accordance with the data flow in Figure 4 9 2 Up to 25 filtering rules can be maintained by the ta...

Страница 88: ...re 4 31 Aside from the Common Menu Items the following menu items are available Menu Item Description Show Filtering Table Selecting this button will always return you back to the Filtering Table page...

Страница 89: ...dited on the Edit Default Filtering Rule page Edit Field Description Rule Status This drop down box selects the default action that will be taken on an incoming IP packet if there was no rule match in...

Страница 90: ...s on their source IP address Port Source IP Destination IP Enter a TCP or UDP Port number in any of the two port fields if you wish If a port is specified you must select a specific protocol TCP or UD...

Страница 91: ...tions This field is available for power users who wish to enter additional iptables options Care must be taken in doing so and order may matter on entry of options Some combinations may not be possibl...

Страница 92: ...llowing rules 1 IP packets can originate from any of the available network interfaces and are processed by the receiver in accordance with the data flow in Figure 4 9 2 Up to 50 filtering rules can be...

Страница 93: ...In the example in Figure 4 32 some rules have been defined for the Input Chain but none for the Output Chain Aside from the Common Menu Items the following menu items are available Menu Item Descripti...

Страница 94: ...cessed at the Input Chain if there was no rule match in the Firewall Table INPUT rules The following selections are available ACCEPT accept packet and continue processing DROP throw away the packet Ou...

Страница 95: ...rce IP address Port Source IP Destination IP Enter a TCP or UDP Port number in any of the two port fields if you wish If a port is specified you must select a specific protocol TCP or UDP Destination...

Страница 96: ...be thrown away DROP throw away the packet Options This field is available for power users who wish to enter additional iptables options Care must be taken in doing so and order may matter on entry of...

Страница 97: ...t be greater than 0 5 The TTL Translation Table rules are applied before the incoming packet is further processed by the IP Stack routing and so on Multiple rules in the table can applied to the same...

Страница 98: ...ation Table page Aside from the Common Menu Items the following menu items are available Menu Item Description Show TTL Table Selecting this button will always return you back to the TTL Translation T...

Страница 99: ...tted decimal notation here if you wish to select IP packets on their source IP address Source Port Enter a source Port number here if you wish If a port is specified you must select a specific protoco...

Страница 100: ...etween 1 and 255 All TTL operations follow the rules above In addition to the edit fields there are four table row manipulation keys Key Description Add Add the entered information above the table to...

Страница 101: ...d over the LAN to Windows based nodes 2 XD Monitor Figure 4 38 local status monitor function for real time XD client status display 3 XD Client Figure 4 39 4 40 configuration and logging for the XD Cl...

Страница 102: ...page is only available locally on the host SFX not from a remote browser as shown in Figure 4 38 On the Local Web GUI you can click on the XD Monitor puddle and you will be able to activate an XD Moni...

Страница 103: ...ing menu items are available Menu Item Description Show Selecting this button will always return you back to the XD Client Configuration page as shown in the example in Figure 4 39 XD Client Log Selec...

Страница 104: ...SFX to sync its clock to the same time as the XD Host the File Broadcast Application at the head end Drift Threshold sec This is the threshold for clock drift in which to apply Sync Time with Host cl...

Страница 105: ...the head end Time This is the Time you can schedule Backlink to communicate with the head end This is only applicable if Backlink is configured for Scheduled Update Interval This is the interval time...

Страница 106: ...Description Show Selecting this button will always return you back to the XD Retriever Configuration page as shown in the example in Figure 4 41 XD Retriever Log Selecting this button will allow you t...

Страница 107: ...nections Kilobits per Second Throttle This field is the maximum data transfer rate throttle in kb s Refresh Server IP Address IP Address of the Server Contact Service Provider for this information Ref...

Страница 108: ...this button will allow you to easily view the XD Dataman log file Edit Selecting this button will enter the Edit XD Dataman Configuration page as shown in the example in Figure 4 44 Start Selecting th...

Страница 109: ...m the SFX after upload to FTP Server Purge Delay If file purging is enabled this specifies the time interval after files have been uploaded to FTP Server before file is removed from the SFX hard drive...

Страница 110: ...optional SFX2100 audio video player and playlist application The following submenus are available 1 Player XD Player and playlist configuration controlling how multimedia files placed on the SFX hard...

Страница 111: ...ional Messages 3 Warnings 4 Errors 5 Critical Errors The log can be filtered on these levels so that only messages at a desired priority and above are actually logged A time stamp originator identifie...

Страница 112: ...iption Show Log Selecting this button will always return you back to the Logging page as shown in Figure 4 45 Edit Selecting this button will enter the Logging Preferences Edit page as shown in Figure...

Страница 113: ...e receiver This level is also very useful for debugging PPP scripts if the modem option is installed Info informational messages including the RF metrics information which is shown at the bottom of th...

Страница 114: ...ies in it since the last write to the file The file on disk is overwritten at each commit interval Specifying 0 disables the commit interval feature This feature is useful because the logger reads the...

Страница 115: ...1 Satellite Interface Metrics SRA2100 and SFX2100 metrics relating to all aspects of the core satellite receiver router operation See example Figure 4 47 2 Apache Metrics SFX2100 only metrics statisti...

Страница 116: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 110 Figure 4 48 Apache Metrics Page Figure 4 49 MRTG Metrics Page Network...

Страница 117: ...nd CPU temperature are provided 3 Interface Metrics as shown in the sample pages in Figures 4 51 and 4 52 This page displays detailed information about all operating network devices in the receiver Us...

Страница 118: ...ote the important points in that section regarding accuracy of the RF Metrics In addition to those RF metrics three additional metrics menu items are provided as part of the RF Metrics RF Metric Menu...

Страница 119: ...further processing routing Missed Frame Headers This is the PID s total number of DVB packets where the Payload Unit Start Indicator bit was set to 0 and the packets were discarded due to a missed st...

Страница 120: ...ted on the CPU heat sink in Revolutions Per Minute RPM If the RPM lowers over time this may indicate that the fan is getting dirty or needs replacement Chassis Fan Speed This is the speed of the fan i...

Страница 121: ...and IP packet metrics relating to the operation of the net2 eth1 device lo This provides network and IP packet metrics relating to the operation of the local loopback device at 127 0 0 1 sat0 This pro...

Страница 122: ...gure 4 52 Interface Metrics Page scrolled to the end Figure 4 51 and 4 52 are the complete display scrolling from top to bottom of the Interface Metrics for all known network devices If the modem opti...

Страница 123: ...ault rule or policy for each applicable table is shown as well NAT Metrics This provides metrics relating to the SNAT and DNAT tables on the Prerouting Postrouting and Output Chain of the data flow se...

Страница 124: ...L L I T E R E C E I V E R 118 Figure 4 54 Filtering Metrics Page scrolled to the end Figure 4 53 and 4 54 are the complete display scrolling from top to bottom of the Filtering Metrics for the filteri...

Страница 125: ...item allows you to edit certain fields in the configuration In the Utilities such as Traceroute and PING a menu item is provided which allows you to execute the specific utility command given the para...

Страница 126: ...ckpit displays the Main Menu page from the Cockpit Web GUI 2 XD Enterprise display the main web page for XD Enterprise allowing you to view live content or local file content configured via Enterprise...

Страница 127: ...r or content of each IP packet flowing over a network interface or data link More information on TCP Dump is readily available on the Internet This submenu uses a limited number of TCP Dump options A...

Страница 128: ...motely run the built in Traceroute Utility Traceroute is a utility which allows you to determine the route packets take to a network host More information on Traceroute is readily available on the Int...

Страница 129: ...is is particularly useful for maintaining correct timestamps on logged events The Date and Time Edit Page similar to Figure 4 59 allows you to do this Figure 4 59 Date and Time Edit Page NOTE Changing...

Страница 130: ...3 Figure 4 60 Password Edit Page Aside from the Common Menu Items the following menu items are available Menu Item Description User name Depending on what username you logged in as see Chapter 3 you...

Страница 131: ...ecial applications are required in order for a host to respond to ICMP messages A Ping page similar to Figure 4 61 will be displayed when the submenu item is selected Figure 4 61 Ping Page The Ping co...

Страница 132: ...of size set by Packet Size to the Host IP for the number of times set in the Packet Count field Packets returned from the host if accessible on the network will be in the form of ICMP Echo Reply mess...

Страница 133: ...m a warm reboot restart of the receiver The Restart Receiver page similar to Figure 4 63 will be displayed when the submenu item is selected Instructions and warnings are provided on the page Figure 4...

Страница 134: ...e submenu item is selected Figure 4 64 GUI Server Setup Page Aside from the Common Menu Items the following menu items are available Menu Item Description Show Server Configuration Selecting this butt...

Страница 135: ...transmission on the Internet Server Port Enter a port number for access to the web GUI server Port 80 is the default well known port for non secure connections and 443 is the default port when SSL is...

Страница 136: ...SFX2100 only This submenu allows you to backup and restore the configuration of the SFX2100 receiver as set by the Cockpit Web GUI This can be useful if you wish to restore to factory settings DHCPd...

Страница 137: ...questions or doubts with respect to performing an upgrade or what versions of upgrades to use please contact your Network Service Provider or International Datacasting Customer Service see Chapter 5...

Страница 138: ...ill immediately initiate the upgrade process in accordance with the steps described on the Upgrade page As the file upload progresses status indicator bars will appear on the screen as shown in the ex...

Страница 139: ...R E C E I V E R 133 Documents SFX only When the Documents Main Menu Tool Bar item is selected on the SFX2100 Cockpit you have access to any available online documentation This would typically be the l...

Страница 140: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 134 This page is intentionally left blank...

Страница 141: ...eiver remains in serviceable condition Always allow adequate air circulation especially around the ventilation holes to prevent any overheating of the receiver Clean your receiver chassis with a dry s...

Страница 142: ...ve procedures possible then proceed to the steps below Contacting Your Supplier If you have determined that your satellite receiver is malfunctioning DO NOT ATTEMPT TO ALTER OR REPAIR THE UNIT Please...

Страница 143: ...Seller s option replacement of products or defective parts therein shall be the sole and exclusive remedy for all valid warranty claims Warranty Period The applicable warranty period shall commence on...

Страница 144: ...Seller All obligations of the Seller under this warranty shall cease in the event of its products or parts thereof have been subject to accident abuse alteration misuse or neglect or which have not b...

Страница 145: ...defect or nonconformity in the product By returning a product the owner grants the Seller permission to open and disassemble the product as required for evaluation In all cases the Seller has the sol...

Страница 146: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 140 This page is intentionally left blank...

Страница 147: ...s The following Appendix contains the specifications and features for the model SRA2100 series satellite receivers Rack Unit Cube Unit Optional Available Models in this Series The SRA2100 receiver com...

Страница 148: ...SC SRA2100MR Cube 90077490 SRA Cube Q 8 16 with CF SC SRA2100MR ASI Cube 90077491 SRA Cube Q 8 16 with ASI option CF SC SRA2100MB 1U 90077830 SRA 1U Rack Mount Q 8 16 with CF DVB CAS SRA2100MB ASI 1U...

Страница 149: ...4 5 6 7 8 BPSK QPSK 2 3 5 6 8 9 8PSK 3 4 7 8 16QAM Alpha Factor 0 35 DVB BPSK QPSK 0 25 DVB 8PSK 16QAM Front Panel Indicators LOCK Indicates RF locked or unlocked to DVB carrier STATUS Indicates norma...

Страница 150: ...e for setting all configuration parameters and monitoring all metrics SNMP Enterprise MIB and portions of MIB II for status control More information on the SNMP MIB is available in a separate IDC Appl...

Страница 151: ...tream up to full speed Transport stream packets are 188 bytes long DVB Conditional Access System CAS Option Slot Single DVB Common Interface CI slot Interface per EN50221 Irdeto Cyphercast Option Slot...

Страница 152: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 146 This page intentionally left blank...

Страница 153: ...The following Appendix contains the specifications and features for the BASE model SFX2100 series satellite receivers Rack Unit Cube Unit Optional Available Models in this Series The SFX2100 receiver...

Страница 154: ...X2100MR Cube 90077510 SFX Cube Q 8 16 with HDD SC SFX2100MR ASI Cube 90077511 SFX Cube Q 8 16 with ASI option HDD SC SFX2100MB 1U 90077850 SFX 1U Rack Mount Q 8 16 with HDD DVB CAS SFX2100MB ASI 1U 90...

Страница 155: ...4 5 6 7 8 BPSK QPSK 2 3 5 6 8 9 8PSK 3 4 7 8 16QAM Alpha Factor 0 35 DVB BPSK QPSK 0 25 DVB 8PSK 16QAM Front Panel Indicators LOCK Indicates RF locked or unlocked to DVB carrier STATUS Indicates norm...

Страница 156: ...l GUI available for setting all configuration parameters and monitoring all metrics SNMP Enterprise MIB and portions of MIB II for status control More information on the SNMP MIB is available in a sep...

Страница 157: ...ull transport stream up to full speed Transport stream packets are 188 bytes long DVB Conditional Access System CAS Option Slot Single DVB Common Interface CI slot Interface per EN50221 Irdeto Cypherc...

Страница 158: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 152 This page intentionally left blank...

Страница 159: ...100 to 240 VAC at 50 or 60 Hz The fuse is part of the power supply Replacement can only be accomplished by a qualified technician Protect and route power cords so they will not be stepped on or pinche...

Страница 160: ...mining the ground block location is the location of an acceptable ground electrode The grounding conductor the wire that runs between the ground block and the ground electrode must be in a straight li...

Страница 161: ...to service this equipment yourself Instead unplug the unit and contact an International Datacasting Customer Service Technician The International Datacasting Customer Service Technician uses only auth...

Страница 162: ...expressly approved by International Datacasting could void your authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference causing equipment...

Страница 163: ...ay items see Figure D 1 provided on the PID List display and edit pages Notably the ASI Port button is added on the left hand menu item list This selects the ASI Port page Figure D 2 Figure D 1 Other...

Страница 164: ...ASI column is also provided in the Net Async and Sync PID Lists as well as the Add New PID Definition and Edit PID Definition pages The same rules as above apply to those areas as well Figure D 2 ASI...

Страница 165: ...PID Type This column displays the type of PID based on which PID List it is located in whether that is Net Async Sync Other Remember that the Cyphercast option ECM EMM PID stream is of type Net PID E...

Страница 166: ...T E R E C E I V E R 160 Figure D 3 Add New PID Definition when ASI Option Installed Figure D 3 shows an example of the Add New PID Definition page where the additional Route to ASI check box is provid...

Страница 167: ...rd repeatedly into the slot Clean the card only with a soft dry tissue Do not use liquids or detergents to clean the card Record the card number for future reference in case the card is damaged or los...

Страница 168: ...use all necessary precautions as outlined above Once completed secure the rear plate back onto the unit Figure E 2 Cyphercast Smart Card Insertion Remove these 3 Philips screws and carefully remove t...

Страница 169: ...receiver has the Cyphercast Option installed there will be some additional menu items and display pages provided These are accessed via the Utilities Menu submenu item called Cyphercast Configuration...

Страница 170: ...on Edit Page The following fields can be edited on the Cyphercast Configuration Edit page Edit Field Description ECM EMM IP Address Enter the valid multicast IP address in dotted decimal notation This...

Страница 171: ...certain indicators on the front panel will behave differently and provide additional status information as follows OPTIONS Purpose provides status of the Cyphercast conditional access operation Colour...

Страница 172: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 166 This page is intentionally left blank...

Страница 173: ...following precautions Do not bend or twist the card Keep the card out of direct sunlight or other heat sources Do not remove insert the card repeatedly into the slot Clean the card only with a soft d...

Страница 174: ...F 3 insert your SC into the CA Module Ensure that the card is inserted all the way into the CA Module slot with the gold contacts on the card facing up and pointing towards the CA Module as shown Then...

Страница 175: ...In addition there is a third PID containing Entitlement Management Messages EMMs The ECMs are used by the inserted CA Module and Smart Card to derive a key for descrambling the data PID stream in the...

Страница 176: ...w Selecting this button will always return you back to the Conditional Access Configuration page as shown in Figure F 4 The current configuration as entered under the configuration edit page is always...

Страница 177: ...xibility you may need to enter a PID number for the PAT that is something other than PID 0 This field is provided for that purpose and if left untouched will default to 0 Front Panel LED Indications W...

Страница 178: ...ized and there is data activity on one or more of the selected MPE PIDs see Chapter 4 If the CAS option is installed this also indicates that the data is being decrypted Flashing Off Orange CAS option...

Страница 179: ...6 0 7 0 Eb No BER 1 2 FEC typical 2 3 FEC Typical 3 4 FEC Typical 5 6 FEC Typical 7 8 FEC Typical Note Typical BER Performance values based on measured BER results between 10 2 and 10 8 for 10 MSym S...

Страница 180: ...S R A S F X 2 1 0 0 S E R I E S S A T E L L I T E R E C E I V E R 174 This page is intentionally left blank...

Страница 181: ...cy use or capacity BER Bit Error Rate BPSK Binary Phase Shift Keying CA Conditional Access Carrier The center frequency transmit signal on which data signals DVB stream are sent CAS Conditional Access...

Страница 182: ...mation Base MPE Multi Protocol Encapsulation MPEG Motion Picture Experts Group Ms s Mega Symbols per Second MUX A device used to allow many different data feeds to transmit over a single circuit in th...

Страница 183: ...ying RAM Random Access Memory RF Radio Frequency RMA Return Material Authorization ROM Read Only Memory Memory in a computer where the processor can only read from SAT Source Address Translation SC Sm...

Страница 184: ...international headquarters 2680 Queensview Drive Ottawa Ontario CANADA K2B 8H6 tel 613 596 4120 fax 613 596 4863 www intldata ca email sales intldata ca Printed In Canada...

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