39
14
Troubleshooting the Scanner
This table lists potential problems and their solutions.
Symptom
Solution
System is “jammed” and
scanner will not operate.
The base could not process the information. Turn
off the power to the reader/terminal, turn it on, and
scan the association bar code on the base. The base
will retain its configuration.
Scanner cannot read
certain bar codes.
The scanner was not set up to read this type of bar
code symbology, or the bar code is damaged,
covered up, or of poor quality.
Scan another bar code on a similar item. If it scans,
clean the bar code giving you trouble.
If you are still unable to scan, make sure the bar
code symbology you are scanning is enabled. For
help, see the
Sabre 1552 Scanner and MicroBar
9745 Base Station System Manual
.
Scanner does not read
bar codes quickly and
sometimes requires
multiple scans.
Try the following:
•
Clean the window with a cotton cloth
moistened with an ammonia and water
solution. Dry with a soft cotton cloth or allow
to air dry.
•
Make sure the bar code is free of dirt and
grime. Then scan at a slight angle or pitch to
the bar code (see “Operating the Scanner”
earlier in this guide).
•
Try adjusting the scanning distance.
•
Disable all bar code symbologies except for the
bar code symbology you are scanning.
•
The scanner may be out of range of the base.
Move the scanner and base to within 15 meters
(50 feet) of each other.
Содержание Sabre 1552 Scanner
Страница 1: ...Sabre 1552 Bar Code Scanner User s Guide ...
Страница 4: ...1233 blank ...