Intermec IP30NI, Руководство пользователя

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Chapter 3 — Upgrade and Troubleshoot the IP30
IP30 Handheld RFID Reader User’s Guide 33
Troubleshoot the IP30
This section includes a list of problems and possible solutions.
Problems While Working With RFID
Many problems that you may encounter when working with your
RFID system can be solved by carefully checking the RFID settings.
For help, see
“Configure RFID Settings” on page 29 .
Use the troubleshooting table to help solve problems with your IP30
RFID.
Troubleshooting RFID Problems
Problem Solution
The IP30 is unable to read
RFID tags, or seems to
read tags slowly or
inconsistently.
•
Make sure you have an active Bluetooth or USB connection
between your IP30 and mobile computer. For help, see
“About
Pairing the IP30 with the Mobile Computer” on page 25.
•
Make sure you choose the correct tag types to maximize IP30
performance. For help, see
“Configure RFID Settings” on
page 29.
•
Adjust the FIELDSTRENGTH higher. For more information on
how to adjust this attribute, see
“Configure RFID Settings” on
page 29 .
•
The IP30 uses a linear antenna. It can only read a tag’s antenna
which is oriented in the same way as the IP30 antenna. A tag’s
antenna is oriented the same as the IP30 antenna if the tag
element is parallel to the front edge of the IP30 antenna.
•
Move slightly closer or farther from the tag. Environmental factors
can reduce the read range or create deadspots and moving the
reader can help pick up more tags or hard-to-read tags.
•
Make sure there are no metal objects or other objects on the
antenna. Large rings or hand jewelry can also affect the
performance of the IP30.
•
Make sure the mobile computer is working properly. The IP30 will
not work as well if there are too many applications running in the
background.
•
Make sure your battery is fully inserted into the handle.
•
Make sure your battery is not low, it may affect the performance of
the IP30.