15
Inter-Tel
®
Analog Endpoint User Guide
GETT
ING ST
ART
E
D
M
AKING
AND
R
ECEIVING
C
ALLS
Making and receiving calls is the basic purpose of any endpoint. With your analog
endpoint you can make/receive intercom and outside calls and make emergency calls.
Intercom Calls
Your extension number allows other people to place intercom calls to you, without
dialing any extra codes. And, because every endpoint in your telephone system is
assigned an extension number, you can call other people in your system quickly and
easily.
NOTE:
Ask your System Administrator for a list of extensions.
Placing Intercom Calls
To place an intercom call:
1.
With or without the handset lifted, dial an extension number.
2.
If your call goes through handsfree to an endpoint’s speaker,
speak after you
hear a double tone.
If you hear continuous ringing,
wait for the call to be answered.
The telephone system allows you to place a non-handsfree call that will override
handsfree mode on the extension you are calling. If you use the Ring Intercom
Always feature to always send non-handsfree calls, the called party must pick up the
handset to answer the call.
To place a non-handsfree call that will ring at the other endpoint until answered:
Press
before dialing the extension number.
To program your endpoint to always send non-handsfree calls using the Ring
Intercom Always feature:
With the handset in the cradle, dial
.
If there is no answer or if the endpoint is busy when you place an intercom call,
you can do any of the following:
•
To leave a station message:
Press
and then hang up.
•
To leave a voice mail message:
Press
and then wait for their message
center to answer. (See
for more message options.)
•
To stay on the line and wait for the endpoint to become available:
Do not
hang up. After a system timer expires, you hear music until the endpoint is avail-
able. (You cannot do this if the called endpoint is in DND mode.)
•
To request a callback (queue on to the endpoint):
Press
and hang up. When
the endpoint is available, your endpoint rings. (To cancel the queue request
before the callback, press
.)
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