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19
Troubleshooting guide
11
If you have any questions regarding your FCM-801 please email
Intelligent Energy at [email protected]
Fault
Cause
Action
No power from the
module
No command to start
Verify that the module is in Enable and Run modes
Hydrogen leak
See 11.1
Check for fuel leak
Incorrect hydrogen pressure
See 11.2
Fuel check procedure
No power provided
See 11.3
Electrical system check procedure
Fuel cell is over temperature
See 11.4
Stack temperature
11.1
Check for fuel leak
Remove electrical load from fuel cell
Set fuel cell to ‘Off’ and ‘Disabled’
Remove sources of ignition
Verify hydrogen source
pressure is within specification
(application specific)
Contact IE Product
Support Team
Can the leak source be
identified
Isolate hydrogen source,
contact IE Product
Support Team urgently
Have a gas trained person
repair or replace damaged
component(s)
Conduct pressure decay test on
external hydrogen supply system
Restart fuel cell system
Is fault repeated?
Isolate hydrogen source, contact IE
Product Support Team
Return to operation,
report event to IE
Product Support Team
yes
yes
yes
pressure stable
no
no
no
pressure
dropping