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Appendix B: Troubleshooting

This chapter helps you identify and solve problems that might occur while you are using

the system.

For any issue, first ensure you are using the latest firmware and files. Firmware upgrades

include updates for BIOS, the Baseboard Management Controller (BMC), and the hot-

swap controller (HSC). See

“Server System References”

for a link to the software

updates. In addition to the server firmware and files, also update any drivers used for

components you have installed in your system, such as video drivers, network drivers, and

SATA drivers.

Intel provides a package called the "Platform Confidence Test" that may help with your

diagnostics. See

“Server System References”

for a link to this software.

If you are unable to resolve your server problems on your own, see

“Getting Help”

for

assistance.

Resetting the System

Before going through in-depth troubleshooting, attempt first to reset your system using

one of the methods below.

Table 7. Resetting the System

To do this

Press

Soft boot reset to clear the system memory and reload the operating
system

<Ctrl+Alt+Del>

Clear system memory, restart POST, and reload the operating system

Reset button

Cold boot reset. Turn the system power off and then on. This clears
system memory, restarts POST, reloads the operating system, and halts
power to all peripherals

Power off/on
button

Reset the BMC and get it back to a stable state

Remove AC
power from the
server for one
minute

Содержание SERVER SYSTEM SR2500AL

Страница 1: ...Intel Server System SR2500AL User s Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Intel Order Number D31969 004 ...

Страница 2: ...y make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the ...

Страница 3: ...ment Assistant CD oder unter http support intel com support motherboards server sb cs 010770 htm Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Deployment Assistant CD ou bien rendez vous sur le site http support...

Страница 4: ...ystem SR2500AL User s Guide 重要安全指导在执行任何指令之前请阅读本文档中的所有注意事项及安全声明和或 http support intel com support motherboards server sb CS 010770 htm 上的 Intel Server Boards and Server Chassis Safety Information Intel 服务器主板与服务器机箱安全信息 ...

Страница 5: ...mage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boa...

Страница 6: ...vi Intel Server System SR2500AL User s Guide ...

Страница 7: ...w of the server system In this chapter you will find a list of the server system features illustrations of the product and product diagrams to help you identify components and their locations Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform ...

Страница 8: ...stalled in the server system One 750 W power supply module installed in the server system A box of hardware components referred to below as the hardware box Low profile riser installed in the server system Full height profile riser installed in the server system Optical drive tray assembly in hardware box Bridge board installed in the server system Optical drive cable installed in the server syste...

Страница 9: ...rofile riser installed in the server system Optical drive tray assembly in the hardware box Bridge board installed in the server system Optical drive cable installed in the server system Chassis intrusion switch integrated into the server system riser Attention document in the server system product box Quick Start User s Guide in the server system product box One 32 6mm flat screw for installing t...

Страница 10: ...x Intel Server System SR2500AL User s Guide ...

Страница 11: ...onent Identification 6 Internal Components 6 Configuration Jumpers 9 RAID Support 13 Standard Control Panel 18 Intel Local Control Panel 19 Bezels 20 Peripheral Devices 22 Hard Disk Drives 22 Slimline Optical Drive Carrier 23 Advanced Management Options 23 Intel Remote Management Module 23 Rack Mounted Systems 23 Chapter 3 Hardware Installations and Upgrades 25 Before You Begin 25 Tools and Suppli...

Страница 12: ...rd Drive 44 Installing a SAS or SATA Hot swap Hard Disk Drive 44 Removing a SAS or SATA Hot swap Hard Disk Drive 47 Installing or Removing a Slimline Optical Drive or Internal USB Floppy 47 Installing a Slimline Optical Drive or Internal USB Floppy 48 Removing a Slimline Optical Drive or Internal USB Floppy 49 Installing a Tape Drive 51 Installing a Sixth Hard Drive 54 Filling Empty Server System ...

Страница 13: ...ing the Power Supply 86 Replacing the Power Distribution Module 88 Replacing the Control Panel 89 Replacing a Fan Module 91 Replacing a Redundant Fan Module 91 Replacing a Fixed Fan Module 93 Replacing a Redundant System Fan 95 Replacing a Fixed Fan 97 Installing and Removing the Rack Handles 98 Installing the Rack Handles 98 Removing the Rack Handles 99 Chapter 4 Server Utilities 101 Using the BI...

Страница 14: ...18 Problems with Newly Installed Application Software 118 Problems with Application Software that Ran Correctly Earlier 118 Devices are not Recognized under Device Manager Microsoft Windows Operating System 119 Hard Drive s are not Recognized 119 Bootable CD ROM Disk Is Not Detected 119 LED Information 120 BIOS POST Beep Codes 120 Appendix C Intel Server Issue Report Form 123 Appendix D LED Decode...

Страница 15: ...em Access Warnings 168 Rack Mount Warnings 168 Electrostatic Discharge ESD 169 Other Hazards 169 Deutsch 170 Sicherheitshinweise für den Server 170 Sicherheitshinweise und Vorsichtsmaßnahmen 170 Zielbenutzer der Anwendung 171 Standortauswahl 171 Handhabung von Geräten 171 Warnungen zu Netzspannung und Elektrizität 172 Warnhinweise für den Systemzugang 173 Warnhinweise für Racks 173 Elektrostatisch...

Страница 16: ...l 181 Información de seguridad del servidor 181 Advertencias y precauciones sobre seguridad 181 Aplicaciones y usos previstos 182 Seleccién de la ubicación 182 Manipulacién del equipo 183 Advertencias de alimentacién y eléctricas 183 Advertencias sobre el cable de alimentación 183 Advertencias el acceso al sistema 184 Advertencias sobre el montaje en bastidor 185 Descarga electrostática ESD 185 Ot...

Страница 17: ... Figure 21 Installing the Server System Cover 32 Figure 22 Removing the Processor Air Duct 33 Figure 23 Removing the Processor 2 Air Dam Optional only if two processors are installed 34 Figure 24 Installing the Processor Air Duct 35 Figure 25 Installing the Memory 36 Figure 26 Lifting the Processor Socket Handle 38 Figure 27 Installing the Processor 38 Figure 28 Removing the Socket Cover 39 Figure...

Страница 18: ...from the Server System 71 Figure 62 Removing the Mid plane from the Server System 72 Figure 63 Installing the Mid plane into the Server System 73 Figure 64 Installing the Bridge Board into the Server System 73 Figure 65 Removing the Backplane from the Server System 75 Figure 66 Installing the Backplane into the Server System 76 Figure 67 Installing the RAID Activation Key and the RAID Mini DIMM 77...

Страница 19: ...90 Removing the Rack Handle 100 Figure 91 Clear Password Jumper 105 Figure 92 Clear CMOS Jumper 106 Figure 93 Cable Routing 107 Figure 94 Connecting the Non redundant Fan Power Cables to the Passive Mid plane Board 108 Figure 95 Connecting the Redundant Fan Power Cables to the Active Mid plane Board 108 Figure 96 Diagnostic LED Placement Diagram 128 ...

Страница 20: ...xx Intel Server System SR2500AL User s Guide ...

Страница 21: ...ower Supply Output Capability 109 Table 6 System Environmental Specifications 110 Table 7 Resetting the System 111 Table 8 LED Information 120 Table 9 POST Error Beep Codes 120 Table 10 Error Beep Codes Generated by Intel Remote Management Module 121 Table 11 POST Progress Code LED Example 127 Table 12 Diagnostic LED POST Code Decoder 128 Table 13 Product Regulatory Compliance Markings 138 Table 1...

Страница 22: ...xxii Intel Server System SR2500AL User s Guide ...

Страница 23: ...oduct Specification Found at http support intel com support motherboards server S5000PAL For basic BIOS settings and chipset information Intel 5000 Series Chipsets Server Board Family Datasheet Found at http support intel com support motherboards server S5000PAL For in depth BIOS information Intel S5000 Server Board Family Server BIOS External Product Specification Found available to order by cont...

Страница 24: ... http indigo intel com serverconfiguratortool default aspx Hardware peripheral boards adapter cards and operating systems that have been tested with this product Tested HardwareOperating Systems List Found at http support intel com support motherboards server S5000PAL To make sure your system falls within the allowed power budget Power Budget Tool Found at http support intel com support motherboar...

Страница 25: ...atures of the server system This chapter provides illustrations of the product a list of the server system features and diagrams showing the location of important components and connections on the server system Figure 1 Intel Integrated Server System SR2500AL AF000027 ...

Страница 26: ... O Controller Hub Peripheral Interfaces External connections Stacked PS 2 ports for keyboard and mouse RJ45 Serial B port Two RJ45 NIC connectors for 10 100 1000 Mb connections Two USB 2 0 ports Internal connections One USB port header which supports two USB 2 0 ports One DH10 Serial A header Six Serial ATA 150 connectors with integrated RAID 0 1 support One ATA 100 44 pin connector for optical dr...

Страница 27: ...ep System Status System Identification Hard Drive Activity With Intel Local Control Panel NIC1 Activity NIC2 Activity Power Sleep System Status System Identification Hard Drive Activity LCD Display Power Supply Up to two 750W power supply modules Fans Non redundant three fan option BRP Redundant fan module option containing six system fans LX Two non redundant fans in power supply USB Two front pa...

Страница 28: ... ChassisComponents A Rack Handles I Processor Air Duct B SAS SATA Backplane J System Fan Assembly redundant option shown C Air Baffles K Bridge Board D Power Distribution Module L Control Panel standard control panel shown E Power Supply Module Housing supports up to two power supply modules M Flex Bay 6th HDD or Tape Drive optional F Riser Card Assembly N Hard Drive Bays G Integrated Chassis Intr...

Страница 29: ...Intel Server System SR2500AL User s Guide 7 Server Board Connector and Component Locations TP02071 M N O L J K V U S T R W Q P PP MM LL KK II HH GG FF EE DD CC BB AA Z Y X B A E D F H G C I NN OO QQ JJ ...

Страница 30: ...et P Processor 2 Socket Q Processor Fan 1 Header R Voltage Regulator Heat Sink S Processor Fan 2 Header T Bridge Board Connector U ATA 100 Optical Drive Connector Power IO V System Fan 2 Header W CPU Power Connector X Main Power Connector Y Battery Z Power Supply Management Connector AA Dual Port USB 2 0 Header BB System Fan 1 Header CC 24 pin SSI Control Panel Connector DD SATA Port 0 EE SATA Por...

Страница 31: ...OS Select Jumper Jumper Name Jumper Purpose BIOS Select If pins 1 2 are jumpered the BIOS in the lower bank will be selected on the next reset These pins should be jumpered on 2 3 for normal operation TP02087 3 BIOS Select 1 2 Force Lower Bank 2 3 Normal Operation Default 3 J3H1 ...

Страница 32: ...2 for normal operation Password Clear If pins 2 3 are jumpered administrator and user passwords will be cleared on the next reset These pins should be jumpered on 1 2 for normal operation BMC Force Update Mode If pins 2 3 are jumpered BMC Force Update Mode is enabled These pins should be jumpered on 1 2 for normal operation TP02080 3 2 Password Reset J1D2 J1D3 3 2 Clear CMOS BMC Force Update Mode ...

Страница 33: ...by LED the LEDs turn on amber only if a failure occurs Figure 6 Light Guided Diagnostic LEDs AF000644 DIMM A1 DIMM A2 DIMM B1 DIMM B2 DIMM C1 DIMM C2 DIMM D1 DIMM D2 CPU 2 Socket CPU 1 Socket G D E F I J H K N L M C B A POST Code LEDs B ID LED C Status LED D DIMM A1 Fault E DIMM A2 Fault F DIMM B1 Fault G DIMM B2 Fault H DIMM C1 Fault I DIMM C2 Fault J DIMM D1 Fault K DIMM D2 Fault L CPU 1 Fault M...

Страница 34: ...em SR2500AL User s Guide Back Panel Connectors Figure 7 Back Panel Connectors A Mouse B Keyboard C Serial Port B RJ45 D NIC 1 10 100 1000 Mb E NIC 2 10 100 1000 Mb F Video G USB Port 6 H USB Port 5 TP02081 A F C D E G H B ...

Страница 35: ... the option Configure SATA as RAID The Intel Embedded Server RAID Technology II feature provides RAID modes 0 1 and 10 For RAID 0 1 and 10 enclosure management is provided through the SATA_SGPIO connector on the server board when a cable is attached between this connector on the server board and to the backplane or I2 C interface If RAID 5 is desired the optional Intel RAID Activation Key AXXRAKSW...

Страница 36: ... RAID no data cables required The following diagrams show the location for each connector found on the mid planes Figure 8 Passive Mid Plane Components Note SATA connectors 6 and 7 are not used in the Intel Server System SR2500ALLX and or the Intel Server System SR2500ALBRP AF000047 E A J B C F G I H D A Mid plane Power F Fan 4 Power B Fan 6 Power G Fan 3 Power C Fan 5 Power H Fan 1 Power D SATA 0...

Страница 37: ...9 Active SAS SATA Mid Plane Components A RAID Battery Connector F Fan 4 Power B Mid plane Power Connector G Fan 3 Power C Fan 6 Power H Fan 2 Power D Fan 5 Power I Fan 1 Power E Bridge Board Connector J Backplane Connectors AF000046 B E A K C D F G I H J ...

Страница 38: ...ce between the mid plane board and the system drives The following diagrams show the location for each connector found on the backplane Figure 10 Hot Swap SAS SATA Backplane Components Front View AF000045 A B C D A Optical Drive Connector C Control Panel Connector B USB Floppy Connector D SAS SATA Connectors ...

Страница 39: ...AL User s Guide 17 Figure 11 Hot Swap SAS SATA Backplane Components Rear View AF000044 A B C D E A Flex Bay Power D Backplane Power B Flex Bay Data E Data Connectors one for the flex bay and one for the mid plane C IDE Connector ...

Страница 40: ...em has power applied to it Blinking green indicates the system is in S1 sleep state No light indicates the power is off is in ACPI S4 or S5 state E Hard Disk Drive Activity LED Random blinking green light indicates hard disk drive activity SAS or SATA No light indicates no hard disk drive activity F System Status LED Solid green indicates normal operation Blinking green indicates degraded performa...

Страница 41: ... J H I N G C D E F B A Callout Feature Function A USB 2 0 Port Allows you to attach a USB component to the front of the chassis B LCD Display Screen on which system information is displayed C Menu Control Button Scroll Up Scroll up one option at a time D Menu Control Button Scroll Down Scroll down one option at a time E Menu Control Button Scroll Left Move to the previous option F Menu Control But...

Страница 42: ...n Continuous green light indicates a link between the system and the network to which it is connected Blinking green light indicates network activity J System Status LED Solid green indicates normal operation Blinking green indicates degraded performance Solid amber indicates a critical or non recoverable condition Blinking amber indicates a non critical condition No light indicates POST is runnin...

Страница 43: ...PCI Add in Card Slots J USB 5 C Upper Power Supply Module K Video D Upper Power Receptacle L DB 9 Serial A Connector Knockout E Lower Power Receptacle M NIC 2 F Lower Power Supply Module N NIC 1 G Server Management NIC Optional O RJ45 Serial B Connector H I O Module Optional P PS2 Keyboard and Mouse Connectors TP02125 A B P O N M K L J I D G H E F C ...

Страница 44: ...y can be converted to be used as a floppy bay To use the bay for a floppy drive the AXXFLOPHDDTRAY accessory kit must be used For instructions on installing hard drives see Installing and Removing a Hot swap Hard Drive Note Drives can consume up to 17 watts of power each Drives must be specified to run at a maximum ambient temperature of 45C Note The Intel Server System SR2500ALLX and or the Intel...

Страница 45: ...m SR2500ALBRP does not support all slimline optical drives See Server System References for an Internet link to a list of supported hardware Intel provides accessory kits for these drives Advanced Management Options Intel Remote Management Module The Intel Remote Management Module is available to provide advanced server management features For installation instructions on installing the Intel Remo...

Страница 46: ...24 Intel Server System SR2500AL User s Guide ...

Страница 47: ...Rack Three Intel rack options are available to install the Intel Server System SR2500ALLX and or the Intel Server System SR2500ALBRP in a rack The options are the fixed bracket kit the basic rail kit and the tool less rail kit Only the tool less rail kit allows you to service the server system while installed in a rack The other rack options require the system to be removed from the rack before se...

Страница 48: ...of the rack post and firmly tighten the screws 11 Repeat steps 8 to 10 above to install the other 3 brackets 2 front 2 back Ensure all brackets are at the same height on the rack 12 Position a rail assembly middle and outer rails with its black plastic end caps toward the rear of the rack and its outer rail closest to the brackets 13 Align the front screw hole in the outer rail with the threaded h...

Страница 49: ...entify the system you are servicing 2 Pull system from rack until brackets are fully extended 3 Push in both clips on the brackets and slide the system forward until the inner rail separates from the outer rail 4 Remove and service the system Basic Rail Rack Mount Installation 1 Extend the inner rail until it locks 2 Depress the spring safety lock to release the inner rail 3 Remove the inner rail ...

Страница 50: ...tem into the rack so that the cables do not get pulled or interfered with Removing and Installing the Front Bezel The front bezels are available as optional accessories for the Intel Server System SR2500ALLX and or the Intel Server System SR2500ALBRP Two front bezel options are available One is used for the standard control panel and the other is used with the Intel Local Control Panel See the dia...

Страница 51: ... 29 Removing the Front Bezel Use the steps below if your system includes a front bezel 1 Unlock the bezel 2 Disconnect any cables attached to the control panel 3 Pull the bezel from the server system Figure 18 Removing the Front Bezel TP02129 ...

Страница 52: ... necessary cables to the front control panel area at the right side of the server system Figure 19 Installing the Front Bezel Removing and Installing the System Cover Removing the System Cover The server system must be operated with the chassis cover in place to ensure proper cooling You will need to remove the top cover to add or replace components inside of the server Before removing the chassis...

Страница 53: ...ystem in see letter B slide the top cover back until it stops see letter C 6 Insert your finger in the notch see letter D and lift the cover upward to remove it Figure 20 Removing the Server System Cover Installing the Server System Cover 1 Place the cover over the server system so that the side edges of the cover sit just inside the server system sidewalls 2 Slide the cover forward until it click...

Страница 54: ...ee your server board user guide for instructions on processor installations and removals Return to these instructions to reinstall the processor air duct after installing your processor and heat sink Removing the Processor Air Duct 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power...

Страница 55: ...Intel Server System SR2500AL User s Guide 33 Figure 22 Removing the Processor Air Duct TP02131 ...

Страница 56: ... dam see letter B by sliding slotted holes off duct pins Notes Do not remove the air dam if only one processor is installed Do not remove memory air deflector Figure 23 Removing the Processor 2 Air Dam Optional only if two processors are installed 6 Place the processor air duct over the processor socket s See the figure below The front edge of the air duct should contact the fan module Use caution...

Страница 57: ...y requirements and options See Server System References for a link to the list of tested DIMMs Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions in Safety Information 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord s from the server 4 Remove the server s cover See the documentation that came wi...

Страница 58: ...of the DIMM with the key in the DIMM socket The arrow in the inset in Figure 7 is pointing to the key in the socket see letter B in the figure above 9 Insert the bottom edge of the DIMM into the socket 10 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place see letter C in the figure above Make sure the clips are firmly in place see letter D in ...

Страница 59: ...ect the AC power cord s See the documentation that came with your server chassis for instructions on installing the server s cover Installing or Replacing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Server System References for a link to the list of compatible processor s Caution ESD and ha...

Страница 60: ...ssor Socket Handle 6 Raise the CPU load plate see Figure 27 Figure 27 Installing the Processor Note Do not touch the socket pins they are very sensitive and easily damaged 7 Line up the alignment marks on the processor and the socket and insert the processor into the socket Note Make sure the alignment triangle mark and the alignment triangle cutout align correctly 8 Remove the protective socket c...

Страница 61: ...ck the heat sink so you do not damage the TIM 1 Set the heat sink over the processor lining up the four captive screws with the four posts surrounding the processor 2 Loosely screw in the captive screws on the heat sink corners in a diagonal manner Do no fully tighten one screw before tightening another 3 Gradually and equally tighten each captive screw until each is firmly tightened Figure 29 Ins...

Страница 62: ...o break the seal between the heat sink and the processor 8 Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor 9 Lift the processor lever 10 Raise the CPU load plate 11 Remove the processor 12 If installing a replacement processor see Installing the Processor Otherwise instal...

Страница 63: ...er and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Pull up and out on the air baffle to remove it See the figure below Figure 30 Removing the Small Air Baffle Installing the Small Air Baffle 1 Lower the baffle into the server system 2 Snap the baffle into place as shown in the figure below TP02136 ...

Страница 64: ...how to remove and then install the large air baffle Use these steps only when it is indicated as necessary for a component installation process Always operate your server system with the large air baffle in place The large air baffle is required for proper airflow within the server system Removing the Large Air Baffle 1 Observe the safety and ESD precautions at the beginning of this book See Safet...

Страница 65: ...rge Air Baffle Installing the Large Air Baffle 1 Lower the baffle into the server system and snap into the server board standoff as shown in the figure below 2 While setting the baffle into place route the cables beneath it appropriately See Appendix Cable Routing or the Quick Reference Label that came with your system for help in determining where the cables should be routed TP02134 ...

Страница 66: ...than six drives or devices empty drive bays must be occupied by carriers with baffles to maintain proper system cooling To avoid possible damage to your server system do not use older style drive carriers Note The server system does not support all hard drives See Server System References for an Internet link to a list of supported hardware Installing a SAS or SATA Hot swap Hard Disk Drive 1 Remov...

Страница 67: ...hard drive Store the plastic retention device for future use Figure 35 Removing Retention Device from Drive Carrier 5 Remove the hard drive from its wrapper and place it on an antistatic surface 6 Set any jumpers and or switches on the drive according to the drive manufacturer s instructions 7 With the drive circuit side down position the connector end of the drive so that it is facing the rear of...

Страница 68: ...rier lever until the lever begins to close by itself 10 When the black drive carrier lever begins to close by itself push on it to lock the drive assembly into place Figure 37 Install Drive Assembly into the Server System 11 Install the server system cover For instructions see Installing the Server System Cover 12 Optional Install the front bezel For instructions see Installing the Front Bezel 13 ...

Страница 69: ... be to the right Do not push on the black lever until the lever begins to close by itself Note For proper airflow the hard drive carrier must be replaced in the server system even if no hard drive is installed in it 8 When the black lever begins to close by itself push on it to lock the drive carrier into place 9 Install the server system cover For instructions see Installing the Server System Cov...

Страница 70: ...e optical drive and interposer board with the two metal tabs in the tray as shown in Figure 38 see letter A 8 Lower the opposite side of the optical drive into the tray until it clicks into place see letter B Figure 38 Installing an Optical Drive into the Drive Tray 9 Screw the interposer board into the carrier 10 Insert the optical drive tray assembly into the server system as shown in Figure 39 ...

Страница 71: ...Floppy 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the front bezel if it is installed For instructions see Removing the Front Bezel 4 Remove the server system cover For instructions see Removing the System Cover 5 If removing an internal USB floppy drive unp...

Страница 72: ... System 7 Press downward on the side of the tray see letter A and disengage the drive from the two metal tabs on the opposite side of the tray see letter B 8 Lift up on the optical drive see letter C to remove it from the tray Figure 41 Removing the Slimline Optical Drive from the Tray AF000151 B A C AF000152 B A C ...

Страница 73: ...r system your system must meet the following requirements You must purchase the tape drive kit order number ADRTAPEKIT You must purchase a 3 5 inch tape drive You must have an add in card that supports a tape drive After purchasing the tape drive kit and the tape drive use the instructions below to install them In addition to these instructions refer to the instructions that came with your tape dr...

Страница 74: ...crewdriver to push it out from the inside of the server system See the figure below to locate the tape drive filler panel Figure 43 Removing Tape Drive Filler Panel from the Server System 6 Remove the hard drive blank that is installed in the sixth drive bay See the figure below to locate the sixth drive filler panel Figure 44 Removing Sixth Drive Filler Panel from the Server System AF000036 AF000...

Страница 75: ...ncluded with the tape drive kit See the figure below Figure 45 Inserting a Tape Drive into the Carrier 8 Slide the tape drive carrier with the installed tape drive into the combined tape drive bay sixth drive bay until the carrier clicks into place Figure 46 Installing Tape Drive Assembly into the Server System AF000032 A B AF000033 ...

Страница 76: ... power cable s into the server Installing a Sixth Hard Drive Use the instructions below to install a hard drive in the sixth hard drive bay 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the front bezel if it is installed For instructions see Removing the Front...

Страница 77: ... If you have a passive mid plane in your system go to step 8 for cabling instructions 7 If you have an active mid plane in your system install the power cable to the backplane and the sixth HDD board see letter A Install the short SATA cable to the backplane and the sixth HDD board see letter B Proceed to step 9 Figure 48 Installing Power and SATA Cables Active Mid Plane Installed Note You will no...

Страница 78: ... server board see letter D in the figure below Continue with step 9 Figure 49 Installing Power and SATA Cables Passive Mid Plane Installed Note You will not use the short SATA cable from the 6th HDD kit in a system with a passive mid plane 9 Install a hard drive into the sixth hard drive bay For instructions see Installing a SAS or SATA Hot swap Hard Disk Drive 10 Install the server system cover F...

Страница 79: ...do not have a tape drive installed install a filler panel into the empty slot above the sixth drive bay See letter B in the figure below If you do not have a sixth drive or a tape drive installed install the drive bay blank into the sixth drive bay See letter C in the figure below Install empty hard drive carriers into any remaining empty hard drive bays Figure 50 Installing the Filler Panels Inst...

Страница 80: ... thumb and forefinger see letter A and pull up to release riser assembly 7 Lift riser assembly straight up see letter B Figure 51 Removing PCI Riser Assembly from the Server System 8 If you need to add or replace a PCI add in card see Installing and Removing a PCI Add in Card 9 If you need to add or replace a PCI riser connector see Replacing a PCI Riser Card 10 If you removed the PCI riser assemb...

Страница 81: ...ngage the server system back panel slots The riser cards will seat into the matching sockets on the server board 4 Connect any cables to add in cards that require them See your add in card documentation for information and add in card requirements 5 Re install the processor air duct For instructions see Installing the Processor Air Duct 6 Install the server system cover For instructions see Instal...

Страница 82: ... Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the processor air duct For instructions see Removing the Processor Air Duct 5 Disconnect any cables attached to any add in cards 6 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 7 Remove any ad...

Страница 83: ... Add in Card 12 Install the PCI riser assembly into the server system For instructions see Installing the PCI Riser Assembly 13 Connect any cables to add in cards that require them See your add in card documentation for information and add in card requirements 14 Re install the processor air duct For instructions see Installing the Processor Air Duct 15 Install the server system cover For instruct...

Страница 84: ...cessor Air Duct 5 Disconnect any cables attached to any add in cards 6 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 7 Remove any add in cards from the PCI riser connector For instructions see Removing a PCI Add in Card 8 Press the hold the blue riser locking lever see letter A in the figure below 9 Place riser connector onto retention pins 10 Slide the riser c...

Страница 85: ...Card The instructions below describe how to install and remove a PCI add in card Installing a PCI Add in Card 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the processor air duct F...

Страница 86: ...erver system cover For instructions see Installing the Server System Cover 14 Plug all peripheral devices and the AC power cable s into the server Removing a PCI Add in Card 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions...

Страница 87: ...56 Removing a Full Height Add In Card 9 Close both retention clips Note Make sure that all empty add in card slots have filler panels installed 10 Install the PCI riser assembly into the server system For instructions see Installing the PCI Riser Assembly 11 Install the processor air duct For instructions see Installing the Processor Air Duct 12 Install the server system cover For instructions see...

Страница 88: ...ge it from the server system back panel and remove it See letter A in the figure below 6 Attach the standoffs to the server board see letter B in the figure below and attach the I O expansion module s to the server board see letter C in the figure below Figure 57 Installing the I O Expansion Module to the Server Board 7 Install the PCI riser assembly into the server system For instructions see Ins...

Страница 89: ...erver board see letter A in the figure below 6 Remove the standoffs from the server board see letter B in the figure below 7 Install the I O expansion module cover s into the system back panel see letter C in the figure below Figure 58 Removing the I O Expansion Module s from the Server Board 8 Install the PCI riser assembly into the server system For instructions see Installing the PCI Riser Asse...

Страница 90: ...er Assembly 5 Squeeze the sides of the Intel RMM NIC module cover to disengage it from the server system back panel and remove it See letter A in the following figure 6 A self adhesive foam gasket is required to protect the underside of the NIC module Remove the backing paper from the spacer and install as illustrated see letter B in the following figure 7 Attach the standoffs to the server board ...

Страница 91: ...l RMM and the Intel RMM NIC Module to the Server System 2 Install the PCI riser assembly into the server system For instructions see Installing the PCI Riser Assembly 3 Install the processor air duct For instructions see Installing the Processor Air Duct 4 Install the server system cover For instructions see Installing the Server System Cover 5 Plug all peripheral devices and the AC power cable s ...

Страница 92: ...the Intel RMM NIC module from the server board see letter B in the figure below 7 Remove the standoffs from the server board see letter C in the figure below 8 Install the Intel RMM NIC module cover into the system back panel see letter D in the figure below Figure 60 Removing the Intel RMM and the Intel RMM NIC Module from the Server System 9 Install the PCI riser assembly into the server system ...

Страница 93: ...ystem Cover 4 Disconnect all cables from the mid plane board 5 Remove the bridge board by lifting the retention mechanism from the mid plane and the server board see letter A in the figure below and lifting straight up see letter B in the figure below and sliding the board out of the fan assembly see letter C in the figure below Figure 61 Removing the Bridge Board from the Server System 6 Remove t...

Страница 94: ...fety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Position the mid plane board over the retention pins as shown in the figure below see letter A 5 Slide the mid plane board forward see letter B and insert th...

Страница 95: ...dule 8 Install the bridge board by opening the retention mechanism see letter A in the figure below sliding the board through the fan assembly see letter B in the figure below and inserting it into the connector on the server board see letter C in the figure below Close the retention mechanism to hold the bridge board in place Figure 64 Installing the Bridge Board into the Server System AF000015 A...

Страница 96: ...es and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the mid plane board For instructions see Removing the Mid plane Board Note To prevent damage to your system you must ensure the mid plane is completely removed before attempting to remove the backplane 5 Remove all hot swap drive carriers regardless of whether a drive is installed i...

Страница 97: ...Intel Server System SR2500AL User s Guide 75 Figure 65 Removing the Backplane from the Server System AF000016 ...

Страница 98: ...ive 6 Hold the backplane only by the edges Do not push or pull on any components on the backplane set the backplane in place at the front of the server system with the sides of the board resting in the guides at the left and right sides of the server system 7 Slide the backplane into the server system guides at the left and right sides of the server system until the pins at the left and right side...

Страница 99: ...inning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the large air baffle For instructions see Removing the Large Air Baffle 5 Install the RAID activation key by pushing straight down see letter A in the figure below 6 Install the RAID mi...

Страница 100: ...e server system cover For instructions see Removing the System Cover 4 Remove the large air baffle For instructions see Removing the Large Air Baffle 5 Remove the RAID activation key by lifting straight up see letter A in the figure below 6 Remove the RAID mini DIMM by releasing the retention mechanism see letter B in the figure below and pulling the DIMM out of the socket see letter C in the figu...

Страница 101: ...e System Cover 4 Remove the large air baffle For instructions see Removing the Large Air Baffle 5 Insert the RAID battery backup unit into the server system and slide back until it locks into place as shown in the figure below see letter A 6 Attach the cable from the rear of the RAID battery backup unit to the mid plane board as shown see letter B Figure 69 Installing the RAID Battery Backup Unit ...

Страница 102: ...er 4 Remove the large air baffle For instructions see Removing the Large Air Baffle 5 Remove the cable from the rear of the RAID battery backup unit and the mid plane board as shown in the figure below see letter A 6 Slide the RAID battery backup unit forward and lift from the server system see letter B Figure 70 Removing the RAID Battery Backup Unit 7 Install the large air baffle For instructions...

Страница 103: ...ing the Processor Air Duct 5 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 6 Remove the optical drive cable if installed 7 Remove the bridge board For instructions see Figure 61 Removing the Bridge Board from the Server System on page 71 8 Remove the large air baffle For instructions see Removing the Large Air Baffle 9 Remove the fan module assembly For instruc...

Страница 104: ...r 21 Plug all peripheral devices and the AC power cable s into the server Removing the Server Board 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the processor air duct For instruc...

Страница 105: ...le 17 Install the large air baffle For instructions see Installing the Large Air Baffle 18 Install the bridge board For instructions see Figure 64 Installing the Bridge Board into the Server System on page 73 19 Install the optical drive cable optional 20 Install the PCI riser assembly For instructions see Installing the PCI Riser Assembly 21 Install the processor air duct For instructions see Ins...

Страница 106: ...sed batteries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren Advarsel Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandøren Varning Explo...

Страница 107: ...uctions on removing the server s cover 5 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket Figure 73 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful ...

Страница 108: ... that is integrated into it fails To replace the power supply use the following instructions 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 If a filler panel is installed press the release...

Страница 109: ...nstalling Power Supply Module into the Server System 7 If no power supply is to be installed insert a power supply filler panel as shown in the figure below Figure 77 Installing Power Supply Filler Panel into the Server System 8 Install the server system cover For instructions see Installing the Server System Cover 9 Plug all peripheral devices and the AC power cable s into the server AF000022 A B...

Страница 110: ... see Removing the Large Air Baffle 5 Remove the fan module assembly For instructions see Replacing a Fan Module 6 Disconnect all power cables from the server board backplane and mid plane 7 Remove the hot swap power supply supplies For instructions see Replacing the Power Supply 8 Remove the two screws to release the module see letter A 9 Lift the module from the server system see letter B Figure ...

Страница 111: ...the control panel Where necessary differences between the two control panels are noted Your server must be operated with a control panel installed Caution The control panel is NOT hot swappable Before removing or replacing the control panel you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unpl...

Страница 112: ...l out through the front of the server system see letter B in the figure below Figure 79 Removing Standard Control Panel Module from the Server System 7 Slide the replacement control panel into the server system see letter A until it clicks into place see letter B Figure 80 Installing Control Panel Module into the Server System AF000005 B A AF000006 A B ...

Страница 113: ...ormation 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the processor air duct For instructions see Removing the Processor Air Duct 5 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 6 Remove the optical drive cable if installed 7 Remove the...

Страница 114: ...m see letter C Figure 81 Removing the Redundant Fan Module 11 Install the replacement fan module assembly by lowering it over the standoff see letter A in the figure below and sliding the assembly to the right see letter B Figure 82 Installing the Redundant Fan Module 12 Connect the fan cables to the mid plane 13 Install the large air baffle For instructions see Installing the Large Air Baffle Re ...

Страница 115: ...er Replacing a Fixed Fan Module 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the processor air duct For instructions see Removing the Processor Air Duct 5 Remove the PCI riser ass...

Страница 116: ...g the assembly to the left see letter B in and lifting the assembly off of the standoff and out of the system see letter C Figure 83 Removing the Fixed Fan Module 11 Install the replacement fan module assembly by lowering it over the standoff see letter A in the figure below and sliding the assembly to the right see letter B Figure 84 Installing the Fixed Fan Module B C A B C B A A B ...

Страница 117: ... server system cover For instructions see Installing the Server System Cover 19 Plug all peripheral devices and the AC power cable s into the server Replacing a Redundant System Fan Note The fans that are integrated into the power supply cannot be replaced separately If one of the fans in the power supply fails the power supply must be replaced The system fans at the front of the server system can...

Страница 118: ...s at the right and pointing down Note Fan locations 1 2 3 and 4 use 80mm fans Fan locations 5 and 6 use 60mm fans 5 With the fan oriented correctly insert the fan into the fan module engaging the connector on the fan into the matching connector on the fan module Figure 86 Installing a Fan into the Redundant Fan Module AF000004 5 4 2 6 3 1 AF000009 5 4 2 6 3 1 ...

Страница 119: ...ns at the front of the server system can be individually replaced if one of them fails Use the steps below to replace a fan 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Remove the fan mo...

Страница 120: ...rver Installing and Removing the Rack Handles Installing the Rack Handles 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the server system cover For instructions see Removing the System Cover 4 Align the rack handle with the two holes on the side of the server ...

Страница 121: ... Removing the Rack Handles 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable s 3 Remove the front bezel if it is installed For instructions see Removing the Front Bezel 4 Remove the server system cover For instructions see Removing the System Cover 5 Remove the two screws ho...

Страница 122: ...SR2500AL User s Guide Figure 90 Removing the Rack Handle 6 Install the server system cover For instructions see Installing the Server System Cover 7 Plug all peripheral devices and the AC power cable s into the server AF000020 ...

Страница 123: ...Test POST you will see this prompt Press F2 to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clea...

Страница 124: ...ck list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Enter Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features li...

Страница 125: ...ess may need to be followed to return the system to service See Server System References for a link to necessary software and instrutions Recording the Current BIOS Settings 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Note Do not skip step 2 You will need these settings to configure your...

Страница 126: ...Caution Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Note You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Clearing the Passwor...

Страница 127: ...and can be reset by going into BIOS setup Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM 1 Power down the system and disconnect the AC power 2 Open the server 3 Move the jumper from the normal operation position CMOS Clear by BMC at pins 1 and 2 to the CMOS Clear Force Erase position covering pins 2 a...

Страница 128: ...Clear jumper to the CMOS Clear by BMC location covering pins 1 and 2 6 Close the server chassis 7 Reconnect the AC power and power up the system 8 The CMOS is now cleared and can be reset by going into the BIOS setup TP02080 3 2 Password Reset J1D2 J1D3 3 2 Clear CMOS BMC Force Update Mode 3 2 J1D1 Disable Enable ...

Страница 129: ... Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked Use the figures below to determine the correct cable routing Figure 93 Cable Routing AF000328 A Power to Server Board Aux B Power to Server Board Main C Power to Server Board CPU D Power to Midplane Board E Power to Backplane Board F RAID Battery to Active Midplane Board A B C D E F ...

Страница 130: ...se the figures below to determine the proper fan connections Figure 94 Connecting the Non redundant Fan Power Cables to the Passive Mid plane Board Figure 95 Connecting the Redundant Fan Power Cables to the Active Mid plane Board AF000145 2 1 3 TP02140 4 2 3 1 6 5 ...

Страница 131: ...r loads do not exceed the combined total wattage of 750 Watts For information about calculating the power usage for your configuration see Calculating Power Usage Warning Do not exceed a combined power output of 90 Watts for the 5 V and 3 3 V outputs Exceeding a combined 90 Watts will overload the power subsystem and may cause the power supplies to overheat and malfunction Table 5 Power Supply Out...

Страница 132: ...y 1000 ft 305 m to a maximum of 10 000 ft Humidity Non operating 90 relative humidity non condensing at 30 C Shock Operating Packaged 2 0 g 11 msec 1 2 sine Operational after an 18 free fall Acoustic noise 7 Bels in sound power for a typical office ambient temperature 65 75 F Your selection of peripherals may change the noise level Electrostatic discharge ESD Tested to 15 kilovolts kV no component...

Страница 133: ... Test that may help with your diagnostics See Server System References for a link to this software If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to reset your system using one of the methods below Table 7 Resetting the System To do this Press Soft boot reset to clear the...

Страница 134: ...peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configur...

Страница 135: ...t to boot from a USB floppy or from a CD ROM disk 6 Turn on the system If the power LED does not light see Power Light Does Not Light Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Does...

Страница 136: ...xt to the fan If your system has one is it turned on Remove all add in cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the process...

Страница 137: ...ing 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the server board connector 3 Reboot the system for changes to take effect 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative ...

Страница 138: ...pinched cables or have power connector plugs been forced into power connector sockets the wrong way Drive Activity Light Does Not Light Check the following Are the drive s power and signal cables properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Is the drive activity light always on If so the signal cable may be plugged in incorrec...

Страница 139: ...documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure ...

Страница 140: ...ftware is properly installed and configured for the system See the software documentation Use only an authorized copy Unauthorized copies often do not work If you are running the software from a CD ROM or DVD ROM try a different disk Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative Problems with Application Softwar...

Страница 141: ...et files Hard Drive s are not Recognized Check the following Make sure the drive is not disabled in BIOS Setup Make sure the drive is connected correctly and that is plugged into the power supply Make sure the drive is compatible See Server System References for a link to the tested drives Make sure you have not exceeded the power budget for the server See Server System References for a link to so...

Страница 142: ... corner Blue Press ID LED button or use Server Management software to turn the LED on and off System Status Visible fault warning Control panel and board rear left corner Green or Amber Green No Fault Green blinking degraded condition Amber blinking non critical error Amber critical or non recoverable error Table 9 POST Error Beep Codes Number of Beeps Reason for Beeps and Action to Take 1 2 or 3 ...

Страница 143: ...ps and Action to Take 1 Control panel CMOS clear has been initiated 1 5 1 1 Processor failure Reseat or replace the failed processor 1 5 2 1 No processor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identica...

Страница 144: ...122 Intel Server System SR2500AL User s Guide ...

Страница 145: ...e the last page for space to include a detailed problem description ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ________________________________________________________...

Страница 146: ...__________ DIMM D2 MB and Vendor part number __________________________________ Operating System Information Operating System _____________________________________________________ Version _____________________________________________________________ Service Pack _________________________________________________________ Add in Card Peripheral Video NIC Check each box below as applicable and provide...

Страница 147: ..._____________________________ Control Panel Information Standard Control Panel _________________________________________________ Intel Local Control Panel_______________________________________________ Video On board Video Add in Video NIC On Board NIC1 On Board NIC2 Peripheral Description Driver Revision IRQ I O Base Address FW Revision Drive Type SCSI SATA etc Make Model Hot swap or Fixed IRQ FW...

Страница 148: ..._____ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ _________________________________________________...

Страница 149: ...n red and amber The POST codes are divided into two nibbles an upper nibble and a lower nibble Each bit in the upper nibble is represented by a red LED and each bit in the lower nibble is represented by a green LED If both bits are set in the upper and lower nibbles then both red and green LEDs are lit resulting in an amber color If both bits are clear then the LED is off In the below example BIOS...

Страница 150: ...sor cache initialization including AP 0x12h OFF OFF G R Starting application processor initialization 0x13h OFF OFF G A SMM initialization Chipset 0x21h OFF OFF R G Initializing a chipset component Memory 0x22h OFF OFF A OFF Reading configuration data from memory SPD on DIMM 0x23h OFF OFF A G Detecting presence of memory 0x24h OFF G R OFF Programming timing parameters in the memory controller 0x25...

Страница 151: ...SATA 0x5Ah G R G R Resetting PATA SATA bus and all devices 0x5Bh G R G A Reserved for ATA SMBUS 0x5Ch G A OFF R Resetting SMBUS 0x5Dh G A OFF A Reserved for SMBUS Local Console 0x70h OFF R R R Resetting the video controller VGA 0x71h OFF R R A Disabling the video controller VGA 0x72h OFF R A R Enabling the video controller VGA Remote Console 0x78h G R R R Resetting the console controller 0x79h G R...

Страница 152: ...ing configuring a fixed media device Removable Media 0xB8h A OFF R R Resetting removable media device 0xB9h A OFF R A Disabling removable media device 0xBAh A OFF A R Detecting presence of a removable media device IDE CDROM detection etc 0xBCh A G R R Enabling configuring a removable media device Boot Device Selection 0xD0 R R OFF R Trying boot device selection 0xD1 R R OFF A Trying boot device se...

Страница 153: ... Core 0xE4h R A R OFF Entered EFI driver execution phase DXE 0xE5h R A R G Started dispatching drivers 0xE6h R A A OFF Started connecting drivers DXE Drivers 0xE7h R A A G Waiting for user input 0xE8h A R R OFF Checking password 0xE9h A R R G Entering BIOS setup 0xEAh A R A OFF Flash Update 0xEEh A A A OFF Calling Int 19 One beep unless silent boot is enabled 0xEFh A A A G Unrecoverable boot failu...

Страница 154: ...M Recovery 0x30h OFF OFF R R Crisis recovery has been initiated because of a user request 0x31h OFF OFF R A Crisis recovery has been initiated by software corrupt flash 0x34h OFF G R R Loading crisis recovery capsule 0x35h OFF G R A Handing off control to the crisis recovery capsule 0x3Fh G G A A Unable to complete crisis recovery Table 12 Diagnostic LED POST Code Decoder ...

Страница 155: ...ime without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet For an updated support contact list see http www intel com support 9089 htm U S and Canada 916 377 7000 Europe Belgium 02 714 3182 Denmark 38 487077 Finland 9 693 79297 France 01 41 918529 Germany 069 ...

Страница 156: ...636 9796 via Philippines New Zealand 0800 444 365 Pakistan 632 63684 15 IDD via Philippines Philippines 1 800 1 651 0117 Singapore 65 6213 1311 Taiwan 2 2545 1640 Thailand 1 800 631 0003 Vietnam 632 6368416 IDD via Philippines Japan Domestic 0120 868686 Outside country 81 298 47 0800 Latin America Argentina Contact AT T USA at 0 800 222 1288 Once connected dial 800 843 4481 Brazil 001 916 377 0180...

Страница 157: ...81 Pacifictel Contact AT T USA at 1 800 225 528 Once connected dial 800 843 4481 Guatemala Contact AT T USA at 99 99 190 Once connected dial 800 843 4481 Mexico Contact AT T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Miami 1 800 621 8423 Panama Contact AT T USA at 00 800 001 0109 Once connected dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 ...

Страница 158: ...136 Intel Server System SR2500AL User s Guide ...

Страница 159: ...rom the same family or higher and operating at the same or higher speed as the microprocessor used on this server board The final configuration of your end system product may require additional EMC compliance testing For more information please contact your local Intel representative This is an FCC Class A device Integration of it into a Class B system does not result in a Class B device Product S...

Страница 160: ...sions requirements are to Class A Table 13 Product Regulatory Compliance Markings Compliance Regional Description Compliance Reference Compliance Reference Marking Example Australia New Zealand AS NZS 3548 Emissions N232 Argentina IRAM Certification Safety Belarus Belarus Certification None Required Canada USA CSA 60950 UL 60950 Safety Canada USA Industry Canada ICES 003 Emissions CANADA ICES 003 ...

Страница 161: ...00 3 3 Voltage Flicker CE Declaration of Conformity Germany GS Certification EN60950 International CB Certification IEC60950 CISPR 22 CISPR 24 None Required Japan VCCI Certification Korea RRL Certification MIC Notice No 1997 41 EMC 1997 42 EMI Table 13 Product Regulatory Compliance Markings Compliance Regional Description Compliance Reference Compliance Reference Marking Example ...

Страница 162: ...ication GOST R 29216 91 Emissions GOST R 50628 95 Immunity Ukraine Ukraine Certification None Required Taiwan BSMI CNS13438 R33025 Table 13 Product Regulatory Compliance Markings Compliance Regional Description Compliance Reference Compliance Reference Marking Example ...

Страница 163: ... not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the ...

Страница 164: ... the Canadian Department of Communications Europe CE Declaration of Conformity This product has been tested in accordance to and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance VCCI Japan English translation of the preceding notice This is a Class A product based on the standard of the Voluntar...

Страница 165: ... Certification Recipient Intel Corporation 4 Date of Manufacturer Refer to date code on product 5 Manufacturer Nation Intel Corporation Refer to country of origin marked on product CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product Product Ecology Compliance Intel has a system in place to restrict the use of banned substances in accordan...

Страница 166: ...Measures on the Control of Pollution Caused by Electronic Information Products EIP 39 Referred to as China RoHS Mark requires to be applied to retail products only Mark used is the Environmental Friendly Use Period EFUP Number represents years China Recycling GB18455 2001 Mark requires to be applied to be retail product only Marking applied to bulk packaging and single packages Not applied to inte...

Страница 167: ...cification All materials parts and subassemblies must not contain restricted materials as defined in Intel s Environmental Product Content Specification of Suppliers and Outsourced Manufacturers http supplier intel com ehs environmental htm None Required International ISO11469 Plastic parts weighing 25gm are intended to be marked with per ISO11469 PC ABS Recycling Markings Fiberboard FB and Cardbo...

Страница 168: ...if more than one power cord is used English This unit has more than one power supply cord To reduce the risk of electrical shock disconnect 2 two power supply cords before servicing German Dieses Geräte hat mehr als ein Stromkabel Um eine Gefahr des elektrischen Schlages zu verringern trennen sie beide 2 Stromkabeln bevor Instandhaltung Simplified Chinese Ó F 设备包括多条电源系统电缆为避免遭受电击在进行维修之前应断开两 2 j ð...

Страница 169: ...st have a printed wiring board flammability rating of minimum UL94V 1 Add in boards containing external power connectors and or lithium batteries must be UL recognized or UL listed Any add in board containing modem telecommunication circuitry must be UL listed In addition the modem must have the appropriate telecommunications safety and EMC approvals for the region in which it is sold Peripheral S...

Страница 170: ...ser s Guide End of Life Product Recycling Product recycling and end of life take back systems and requirements vary by country Contact the retailer or distributor of this product for information about product recycling and or take back ...

Страница 171: ...then current value of the Product if Intel is unable to repair or replace the Product If such Product is defective transportation charges for the return of Product to buyer within the USA will be paid by Intel For all other locations the warranty excludes all costs of shipping customs clearance and other related charges Intel will have a reasonable time to make repairs or to replace Product or to ...

Страница 172: ... responsible for direct special incidental or consequential damages resulting from any breach of warranty under another legal theory including but not limited to lost profits downtime goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing this product Some jurisdictions do n...

Страница 173: ...nty service Any replacement Product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period Telephone Support If you cannot find the information you need on Intel s World Wide Web site http www intel com call your local distributor or an Intel Customer Support representative See Getting Help for telephone numb...

Страница 174: ...152 Intel Server System SR2500AL User s Guide ...

Страница 175: ... s is considered the disconnect device to the main AC power The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system 2 Turn off the system by pressing the power button 3 Unplug al...

Страница 176: ...or and heat sink may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wearing protective gloves Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s i...

Страница 177: ...echselstrom Netzkabel aus der Steckdose bzw dem Netzgerät um den Stromanschluß des Systems zu unterbrechen SICHERHEISMASSNAHMEN Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den Stromanschluß...

Страница 178: ...ie Abdeckung wieder anzubringen 1 Vergewissern Sie sich daß Sie keine Werkzeuge oder Teile im Innern des Systems zurückgelassen haben 2 Überprüfen Sie alle Kabel Zusatzkarten und andere Komponenten auf ordnungsgemäßen Sitz und Installation 3 Bringen Sie die Abdeckungen wieder am Gehäuse an indem Sie die zuvor gelösten Schrauben wieder anbringen Ziehen Sie diese gut an 4 Bringen Sie die Verschlußei...

Страница 179: ...echselstromsteckdose ausgerüstet sein über ausreichend Platz verfügen um Zugang zu den Netzkabeln zu gewährleisten da der Stromanschluß des Produkts hauptsächlich über die Kabel unterbrochen wird Le bloc d alimentation de ce produit ne contient aucune pièce pouvant être réparée par l utilisateur Ce produit peut contenir plus d un bloc d alimentation Veuillez contacter un technicien qualifié en cas...

Страница 180: ...stallé sur à l arrière du système déverrouillez le et retirez le 2 Retirez toutes les vis des panneaux et mettez les dans un endroit sûr 3 Retirez les panneaux Afin de permettre le refroidissement et l aération du système réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension Le fonctionnement du système en l absence des panneaux risque d endommager ses pièces Pour in...

Страница 181: ...ages magnétiques il est recomandé de brancher votre système à un supresseur de surtension et de débrancher toutes les lignes de télécommunications de votre modem durant un orage Muni d une prise murale correctement mise à la terre Suffisamment spacieux pour vous permettre d accéder aux câbles d alimentation ceux ci étant le seul moyen de mettre le système hors tension El usuario debe abstenerse de...

Страница 182: ...a cualquier tipo de superficie de metal sin pintar 6 No ponga en marcha el sistema si se han extraído las tapas del chasis Después de completar las seis instrucciones de SEGURIDAD mencionadas ya puede extraer las tapas del sistema Para ello 1 Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del sistema si se ha instalado uno 2 Extraiga y guarde todos los tornillos de las tapas E...

Страница 183: ...s instrucciones del fabricante El sistema está diseñado para funcionar en un entorno de trabajo normal Escoja un lugar Limpio y libre de partículas en suspensión salvo el polvo normal Bien ventilado y alejado de fuentes de calor incluida la luz solar directa Alejado de fuentes de vibración Aislado de campos electromagnéticos fuertes producidos por dispositivos eléctricos En regiones con frecuentes...

Страница 184: ...re all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema 2 Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema 3 Togliere tutte le spine dei cavi del sistema dalle prese elettriche 4 Identificare e sconnettere tutti i cavi attaccati ai collegamenti I O od alle prese installate sul retro del sistema 5 Qualora s...

Страница 185: ... Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio È consigliabile l uso di guanti di protezione Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore Per disfarsi delle pile usate seguire le istruzioni del produttore Il sistema è progett...

Страница 186: ...164 Intel Server System SR2500AL User s Guide ...

Страница 187: ...ct certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL Listing and other regulatory approvals of the product and may result in noncompliance with product regulations in the region s in which the product is sold Safety Warnings and Cautions To avoid personal injury or property damage before you begin inst...

Страница 188: ...physical shock Isolated from strong electromagnetic fields produced by electrical devices In regions that are susceptible to electrical storms we recommend you plug your system into a surge suppresser and disconnect telecommunication lines to your modem during an electrical storm Provided with a properly grounded wall outlet Provided with sufficient space to access the power supply cord s because ...

Страница 189: ...facturer for servicing When replacing a hot plug power supply unplug the power cord to the power supply being replaced before removing it from the server To avoid risk of electric shock turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Power Cord Warnings If an AC power cord was not provided with your product p...

Страница 190: ...een running any installed processor s and heat sink s may be hot Unless you are adding or removing a hot plug component allow the system to cool before opening the covers To avoid the possibility of coming into contact with hot component s during a hot plug installation be careful when removing or installing the hot plug component s Caution To avoid injury do not contact moving fan blades If your ...

Страница 191: ...n replacing the battery use only the battery recommended by the equipment manufacturer Dispose of batteries according to local ordinances and regulations Do not attempt to recharge a battery Do not attempt to disassemble puncture or otherwise damage a battery Cooling and Airflow Caution Carefully route cables as directed to minimize airflow blockage and cooling problems For proper cooling and airf...

Страница 192: ...lassenen Komponenten die im vorliegenden Handbuch angegeben werden Die Verwendung anderer Produkte oder Komponenten führt zum Erlöschen der UL Zulassung und anderer Genehmigungen für das Produkt Dadurch kann das Produkt gegen Produktbestimmungen verstoßen die im Verkaufsland gelten Sicherheitshinweise und Vorsichtsmaßnahmen Um Verletzungen und Beschädigungen zu vermeiden sollten Sie vor dem Beginn...

Страница 193: ...e Geräte erzeugt werden In gewittergefährdeten Gebieten sollten Sie das System an einen Überspannungsschutz anschließen und bei einem Gewitter die Telekommunikationskabel zum Modem abziehen Eine ordnungsgemäß geerdete Wandsteckdose muß vorhanden sein Ausreichender Freiraum für den Zugang zu den Netzkabeln da diese die Hauptvorrichtung zum Trennen des Produkts von der Stromversorgung sind Handhabun...

Страница 194: ... können Öffnen Sie das Netzteil nicht Im Netzteil bestehen gefährliche Spannungen Ströme und Energiequellen Schicken Sie das Gerät für Wartungsarbeiten an den Hersteller zurück Wenn Sie ein hot plug fähiges Netzteil austauschen ziehen Sie dessen Netzkabel ab bevor Sie es aus dem Server ausbauen Zur Vermeidung von Stromschlägen schalten Sie den Server aus und trennen Sie vor dem Öffnen des Geräts d...

Страница 195: ...tzkabel ab bevor Sie Komponenten ein oder ausbauen die nicht hot plug fähig sind Wenn Sie ein hot plug fähiges Netzteil austauschen ziehen Sie dessen Netzkabel ab bevor Sie es aus dem Server ausbauen Caution War Ihr Server in Betrieb können die installierten Prozessoren und Kühlkörper heiß sein Sofern Sie keine Hot Plug Komponenten ein oder ausbauen warten Sie mit dem Abnehmen der Abdeckungen bis ...

Страница 196: ... Sie Platinen nur an den Kanten fest Legen Sie die Platinen nach dem Auspacken aus der Schutzhülle oder nach dem Ausbau aus dem Server mit der Bauelementseite nach oben auf eine geerdete statisch entladene Unterlage Verwenden Sie dazu sofern verfügbar eine leitfähige Schaumstoffunterlage aber nicht die Schutzhülle der Platine Ziehen Sie die Platine nicht über eine Fläche Andere Gefahren Batterieau...

Страница 197: ...er ou de mettre à jour votre produit serveur Intel En cas de conflit entre les informations fournies dans ce document et celles livrées avec le produit ou publiées sur le site Web pour un produit particulier la documentation du produit prime Votre serveur doit être intégré et entretenu uniquement par des techniciens qualifiés Vous devez suivre les informations de ce guide et les instructions d ass...

Страница 198: ...s que la lumière directe du soleil et les radiateurs À l écart des sources de vibration ou des chocs physiques Isolé des champs électromagnétiques importants produits par des appareils électriques ATTENTION Indique la présence d un risque pouvant entraîner des blessures physiques mineures ou endommager légèrement le matériel si la mise en garde n est pas prise en compte AVERTISSEMEN T Indique la p...

Страница 199: ...d électricité Attention Le bouton d alimentation indiqué par le symbole de mise en veille NE COUPE PAS complètement l alimentation secteur du système car le courant de veille 5 V reste actif lorsque le système est sous tension Pour couper l alimentation du système vous devez débrancher le cordon d alimentation secteur de la prise murale Votre système peut utiliser plusieurs cordons d alimentation ...

Страница 200: ...riques reliées à la terre Les cordons d alimentation doivent répondre aux critères suivants Le cordon d alimentation doit supporter une intensité supérieure à celle indiquée sur le produit Le cordon d alimentation doit posséder une broche ou un contact de mise à la terre approprié à la prise électrique Les cordons d alimentation électrique représentent le principal dispositif de déconnexion raccor...

Страница 201: ...vec un composant chaud lors d une installation à chaud prenez toutes les précautions nécessaires lorsque vous retirez ou installez des composants connectables à chaud Attention Pour éviter de vous blesser ne touchez pas les pales de ventilateur en mouvement Si votre système est fourni avec une protection sur le ventilateur ne mettez pas le système en route sans la protection en place Avertissement...

Страница 202: ...z à ce que la carte ne glisse sur aucune surface Autres risques Remplacement de la pile Attention Il existe un risque d explosion si la pile n est pas correctement remplacée Lors du remplacement de la pile utilisez uniquement celle recommandée par le fabricant du matériel Mettez la pile au rebut en vous conformant aux réglementations locales N essayez pas de recharger une pile N essayez pas de dém...

Страница 203: ...ar y prestar los servicios para el servidor Debe ceñirse a las directrices de esta guía y a las instrucciones de montaje de los manuales del servidor para asegurar y mantener el cumplimiento con las certificaciones y homologaciones existentes de los productos Utilice sólo los componentes descritos y homologados que se especifican en esta guía El uso de otros productos o componentes anulará la homo...

Страница 204: ...directa y los radiadores Alejada de fuentes de vibración o de golpes físicos Aislada de campos electromagnéticos producidos por dispositivos eléctricos En zonas propensas a tormentas eléctricas se recomienda que conecte el servidor a un supresor de sobretensiones y desconecte las líneas de telecomunicaciones al módem durante una tormenta eléctrica Provista de una toma de corriente alterna correcta...

Страница 205: ... conexión en funcionamiento Algunas fuentes de alimentación de electricidad de los servidores de Intel utilizan el polo neutral del fuselaje Para evitar riesgos de choques electricos use precauciónes al trabajar con las fuentes de alimentación que utilizan el polo neutral de fuselaje No intente modificar ni utilizar un cable de alimentación de CA si no es del tipo exacto requerido Se necesita un c...

Страница 206: ... de alimentación deben estar conectados a los enchufes con una toma de tierra adecuada Advertencias el acceso al sistema Precaución Para evitar lesiones personales o daños en la propiedad se aplican las siguientes instrucciones de seguridad siempre que se acceda al interior del producto Apague todos los dispositivos periféricos conectados a este producto Pulse el botón de alimentación para apagar ...

Страница 207: ...or del equipo se debe sujetar con un soporte fijo para evitar que se caiga cuando se extraiga un servidor o una pieza del mismo El bastidor del equipo debe instalarse siguiendo las instrucciones del fabricante del bastidor Instale el equipo en el bastidor comenzando desde la parte de abajo con el equipo más pesado en la parte inferior del bastidor Extraiga las piezas del equipo del bastidor de una...

Страница 208: ...de explosión si la batería no se reemplaza correctamente Al reemplazar la batería utilice sólo la batería recomendada por el fabricante del equipo Deseche las baterías respetando la normativa local No intente recargar la batería No intente desmontar pinchar o causar cualquier otro desperfecto a una batería Enfriamiento y circulación de aire Precaución El tendido de los cables debe realizarse cuida...

Страница 209: ...sitivos láser Precaución Para evitar el riesgo de la exposición a radiaciones o de daños personales No abra la caja de ningún periférico o dispositivo láser Los periféricos o dispositivos láser no pueden ser reparados por el usuario Haga que el fabricante los repare ...

Страница 210: ...188 Intel Server System SR2500AL User s Guide ...

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