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Chapter 5 – Troubleshooting

Windows 2000

Click

Start > Control Panel > Network and Dial-Up

Connections

Right-click the dial-up, VPN, or incoming connection
you have shared, and then click

Properties

On the

Sharing

tab, remove the

Enable Internet

connection sharing for this connection

check box,

and click

Windows XP

Click

Start > Control Panel > Network

Connections

Click the connection you have shared, and then
under

Network Tasks

, click

Change settings of

this connection

On the

Advanced

tab, remove the

Allow other

network users to connect through this
computer’s Internet connection

check box, and

click

Problem

My Internet game, which is Universal Plug and Play
aware, does not work

Solution

Make sure Universal Plug and Play is enabled on the
gateway. See

Universal Plug and Play

on page 53.

You also may need to enable UPnP on your Windows
system. See the following problem and solution.

Note

Windows XP and Me editions support UPnP.

Other versions of Windows will require a third-party
product to use UPnP.

user_guide_rg1210.book Page 67 Monday, April 22, 2002 2:20 PM

Содержание II

Страница 1: ...Share Broadband with all your PCs Intel Wireless Gateway II User s Guide user_guide_rg1210 book Page 1 Monday April 22 2002 2 20 PM ...

Страница 2: ... or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringemen...

Страница 3: ...on other PCs 20 Using Windows XP Client Configuration Manager 21 Configuring the adapter 22 Chapter 3 Changing the Gateway Settings 23 Opening the gateway configuration software 24 Viewing your connection status 25 Viewing more status details 25 Printing your gateway settings 25 Changing your wireless settings 26 Changing or disabling your encryption settings 28 Changing your device settings 32 Sa...

Страница 4: ...eway indicator lights 70 Reading settings and device status 70 Using firmware troubleshooting tips 71 Using the system tools on your gateway 71 Chapter 6 Glossary 75 Glossary 76 Chapter 7 Specifications 82 Technical specifications 83 Chapter 8 Regulatory Compliance Statements 85 Safety compliance statement 86 Emissions compliance statements 86 RF exposure compliance statements 87 Canadian complian...

Страница 5: ...requirements and explains where to find more information if needed What s in this chapter Decide how to set up the Intel Wireless Gateway II Features of the Intel Wireless Gateway II A look at the gateway hardware Configuration software and settings Where to find more information user_guide_rg1210 book Page 1 Monday April 22 2002 2 20 PM ...

Страница 6: ...ave either An 802 11b Wi Fi adapter or An Ethernet adapter The following diagram shows how such a network might look You can also create an entirely wireless network of desktop and laptop PCs It is not a requirement to have an Ethernet connected PC attached to the gateway In the previous diagram eliminate the wired PC The gateway manages communication between all PCs and the Internet as well as re...

Страница 7: ...twork might look In the above scenario the gateway is connected to a hub or switch through one of the Ethernet ports on the back of the gateway The Internet port is not used More than four PCs with Ethernet adapters require a hub or switch and the appropriate cables for up to 16 wired PCs See Setting Up the Gateway on a Network on page 13 to begin setting up the gateway on an existing network Feat...

Страница 8: ...h wireless devices to create a seamless network Range The wireless communication range is up to 300 feet depending on environmental conditions Easy to use You can set up the gateway easily with the configuration software See Glossary on page 76 for definitions of terms you are not familiar with Verify system and service requirements The computer you use to configure the gateway must meet certain r...

Страница 9: ...mend the AnyPoint Wireless II or Intel PRO Wireless LAN network adapters For a wired network IEEE 802 3 10 100 Ethernet network adapter or a hub or switch Service requirements To use the Intel Wireless Gateway II to manage your broadband Internet access you need An Internet access account from your local telephone company or an Internet Service Provider ISP A broadband modem cable or DSL with an E...

Страница 10: ...y of these reset situations occur You push the Reset button on the gateway s back panel Refer to Reset in the next table You click Reset on the System Tools screen in the gateway configuration software Internet On If you have a broadband modem attached to the gateway s Internet port the light blinks periodically It blinks at a rate that corresponds to the amount of Internet traffic slow with littl...

Страница 11: ...onnect to it The more activity that occurs between wireless PCs and the gateway the faster this indicator blinks Ethernet 1 4 Off No PC is connected to the Ethernet port Green solid A valid link has been established at 10 Mbps Green blinking Traffic is being passed at 10 Mbps Amber solid A valid link has been established at 100 Mbps Amber blinking Traffic is being passed at 100 Mbps LED Descriptio...

Страница 12: ...e the Status light on the front panel blinks and then stops See Resetting the gateway on page 73 Lock Hardware locking feature Accepts Kensington type locking devices for anti theft purposes Internet Accepts an RJ 45 Ethernet style connector for attaching the gateway to your broadband modem Ethernet Accepts RJ 45 Ethernet style connectors for connecting up to four PCs to the gateway s 4 port switc...

Страница 13: ... prompted to change the gateway settings click Yes or Open a browser either Microsoft Internet Explorer or Netscape Navigator and type the gateway s IP address 192 168 0 10 unless you changed the default gateway IP address If you have not filled out the Install Information Worksheet do so now The worksheet helps you gather and record wireless and ISP settings that you need to configure the gateway...

Страница 14: ...entifier The gateway has a default Network Name of Intel Gateway The network name is case sensitive For security purposes we highly recommend you change the default name If you have an existing wireless device you can give the gateway the same Network Name as your existing wireless devices or you can create a new Network Name and use it on all of your wireless devices See Changing Network Name SSI...

Страница 15: ...yption key from text on page 28 Enter a key manually If the network you are connecting the gateway to was configured by manually entering a hexadecimal key also called a WEP key you must use this option See Manually enter encryption keys on page 29 Using data encryption may slightly affect wireless performance You can choose an encryption security level of either 40 64 bit or 104 128 bit ISP setti...

Страница 16: ...re information For more information go to the following sources for help See Troubleshooting on page 55 Use the troubleshooting online Help available on the gateway s status screen user_guide_rg1210 book Page 12 Monday April 22 2002 2 20 PM ...

Страница 17: ...ration Manager Configuring the adapter A word about networks This manual assumes that you are familiar with common network terms and concepts and that you understand how a basic network is set up This manual is not meant to be a comprehensive explanation of networking Note This chapter explains how to set up your Intel Wireless Gateway II as a wireless access point on an existing network To set up...

Страница 18: ... devices such as Intel AnyPoint Wireless II Network adapters Intel PRO Wireless adapters or third party 802 11b Wi Fi wireless adapters in each PC you want included on the network Instructions are provided with those devices Connecting the gateway to an Ethernet hub or switch This configuration of the gateway assumes that you access the Internet through your wired network not the gateway Instructi...

Страница 19: ...Ethernet cable to an available port on your hub or switch 3 Connect the power cable to the power supply 4 Connect the power cable to an electrical wall outlet 5 Connect the power supply cable to the Power port on the gateway Note The other three Ethernet ports on the gateway can be used for additional network devices Re set Intern et Etn ern et Powe r Internet port To Ethernet port Standard Ethern...

Страница 20: ...y configuration software open your browser and type 192 168 0 10 in the address field The configuration screens are located inside the gateway not on the Internet 1 Insert the CD and wait for the window to appear If the window does not appear double click the program icon for Autorun exe on the CD Note If you are connecting the gateway directly to the modem that accesses the Internet follow the co...

Страница 21: ... appears 5 Click OK to continue The Network Setup utility begins looking for the gateway If you receive a message stating the AnyPoint Network Setup Utility was unable to detect the gateway shut down then turn on your PC and start over with step 1 If that does not work see Troubleshooting in the Installation Guide 6 When you see the following Network Setup screen click Yes user_guide_rg1210 book P...

Страница 22: ... name and password The user name and password are case sensitive 8 When prompted select the country in which you are setting up and then click OK 9 Click Setup Wizard The following appears type admin in both fields case sensitive user_guide_rg1210 book Page 18 Monday April 22 2002 2 20 PM ...

Страница 23: ...strongly recommend you change the Network Name from the default name Use any letters or numbers up to 32 characters case sensitive 11 On the Encryption Settings screen type encryption settings to be used by all of your wireless devices recommended for security purposes and click Save Next 12 On the Device Settings screen click Access Point Mode user_guide_rg1210 book Page 19 Monday April 22 2002 2...

Страница 24: ... the configuration software using your browser If you use the installation CD ROM it automatically detect the new IP address In Access Point mode the gateway s DHCP server is turned off There can be only one active DHCP server in your network You do not enter ISP settings and the gateway s Network Address Translation NAT protocol is disabled You can enable the gateway to be your DHCP server by goi...

Страница 25: ...anager Use the following steps to connect an 802 11b adapter that uses the Windows XP Client Configuration Manager to the Intel Wireless Gateway II If you are using Intel AnyPoint Wireless II network adapters and the AnyPoint Connectivity Suite software you must use version 2 30 01 or higher of the AnyPoint Connectivity Suite software to be fully compatible with the Windows XP Network Key If you a...

Страница 26: ...ailable Networks List select the Gateway and then click the Configure button A Wireless Network Properties screen appears 6 Check Data encryption WEP enabled Also clear the check box The key is provided for me automatically 7 Using the setting from your Install Information Worksheet enter the value for the key Make sure the key format is in hexadecimal characters 0 9 and A F and the key length is ...

Страница 27: ...ess Gateway Configuration Software You used the wizard to enter initial wireless and device settings for your gateway This chapter explains the following Opening the gateway configuration software Viewing your connection status Changing your wireless settings Changing Network Name SSID Changing or disabling your encryption settings Changing your device settings Saving settings and restarting your ...

Страница 28: ... 1 Type the following Internet address into your Web browser http 192 168 0 10 or Go to Start Programs Intel AnyPoint Intel Wireless Gateway 1210 Network Setup and then click Yes when asked if you want to change the gateway settings The following appears 2 Enter your user name and password and then click OK The following appears user_guide_rg1210 book Page 24 Monday April 22 2002 2 20 PM ...

Страница 29: ... screen click Status The following appears Viewing more status details To see your current settings wireless and device settings click Details on the Status screen The following information appears Wireless Local Area Network LAN Internet Service Provider ISP Printing your gateway settings Click Print from the Status Details screen to print all your settings Save the printed copy especially if you...

Страница 30: ...y other possible naming conventions As the network administrator for your network you can create or change this name When a computer tries to join a wireless network its network adapter sends the SSID to the Intel Wireless Gateway If the SSID of the wireless adapters and the Intel Wireless Gateway are the same and the encryption settings match if any the computer is permitted to join Important Be ...

Страница 31: ...pears If you have already installed your gateway the default name appears in the box Intel Gateway 3 Enter a new Network Name Use any letters or numbers up to 32 characters case sensitive 4 Click Save Next to apply the change to the gateway Click Save Next until you see the Save Restart button to activate and restart your gateway user_guide_rg1210 book Page 27 Monday April 22 2002 2 20 PM ...

Страница 32: ...a 40 64 bit key or a 104 128 bit key The 104 128 bit key has several trillion times as many possible combinations as a 40 64 bit key For added security periodically change the value of your keys Generate an encryption key from text If you have all AnyPoint adapters or are using Windows XP to configure your adapters you can create an encryption key from a 5 or 13 character string Five characters pr...

Страница 33: ...eys If you have equipment other than AnyPoint network hardware you can manually enter a key either as a series of hexadecimal digits characters 0 through 9 and A through E or as ASCII characters any character case sensitive Encryption keys can be established for either 40 64 bit or 104 128 bit encryption Longer keys provide greater security A 40 64 bit key can consist of 10 hexadecimal digits or 5...

Страница 34: ...kly change your encryption if necessary 4 Select 40 64 bit encryption level 5 Select ASCII Characters as the Key Format 6 Enter any combination of 5 case sensitive characters in the box 7 Click Save Next to apply the change to the gateway In the wizard click Save Next until you see the Save Restart button to activate and restart your gateway Disable encryption If you are not worried about security...

Страница 35: ...zard 2 From the Setup Wizard click Network Encryption Settings 3 Click Disable Network Encryption 4 Click Save Next to apply the change to the gateway In the wizard click Save Next until you see the Save Restart button to activate and restart your gateway user_guide_rg1210 book Page 31 Monday April 22 2002 2 20 PM ...

Страница 36: ...broadband modem See Changing Wireless Gateway Mode settings on page 33 Access Point Mode Set the gateway to this mode if you are connecting the gateway to an existing network See Changing the access point setting on page 35 Step by step 1 From the main Wireless Gateway screen click Setup Wizard 2 In the left column under the Setup Wizard click Device Settings The following appears user_guide_rg121...

Страница 37: ...as assigned settings to access the Internet the following sections help you find the information you need to connect your gateway Step by step 1 From the Wireless Gateway Mode screen click Cable DSL Settings The following appears 2 See Changing IP settings on page 34 or see Changing cable or DSL settings on page 34 for specific information on changing any setting on the screen Note You will lose y...

Страница 38: ...c to the Internet Domain Name Server DNS IP Address The IP address of your Internet service provider s computer with a DNS Server A DNS Server translates a human readable address such as www intel com into a numeric IP address such as 192 168 0 10 Changing cable or DSL settings In the Additional Cable DSL Settings portion of the Cable DSL screen you can change the following settings Username PPPoE...

Страница 39: ...ry device in the network If your ISP requires you to enter a MAC address enter it exactly as it was given to you Changing the access point setting If you are not using the Intel Wireless Gateway to access the Internet but you want to extend your wired network with wireless capability choose the Access Point Mode This mode allows you to bridge your wireless PCs to your Ethernet Step by step 1 From ...

Страница 40: ... may need to specify an IP address See Refining DHCP server addressing on page 45 The IP Address is a unique numeric address that identifies each computer on a local network as well as the Internet The IP Subnet Mask resembles an IP address and helps route Internet traffic to a particular local network or subnet You can get these values from your Install Information Worksheet 5 Click Save Next to ...

Страница 41: ...ave Restart your gateway mode Gateway Mode or Access Point Mode hardware is restarted and all changed values in ROM are transmitted to the network Only then is your gateway fully operational Step by step 1 From your main Wireless Gateway screen click Setup Wizard 2 In the left column under the Setup Wizard click Save Restart The following appears 3 Click Apply You ll see a message telling you that...

Страница 42: ...Chapter 3 Changing the Gateway Settings 38 user_guide_rg1210 book Page 38 Monday April 22 2002 2 20 PM ...

Страница 43: ...ging your advanced wireless settings Using system tools Establishing routing protocols Refining DHCP server addressing Assigning virtual server settings Using access control features Changing your gateway IP address Universal Plug and Play Not all users should use the advanced features It is advisable to use some features only if you have system administrator experience user_guide_rg1210 book Page...

Страница 44: ...ply in the Advanced Settings screens the changed value is immediately saved and stored in the gateway You do not need to click Save and Restart Changing your gateway password To prevent network users from gaining access and changing settings the gateway is password protected Step by step 1 From the main Wireless Gateway screen click Advanced Settings 2 From the Advanced Settings screen click Chang...

Страница 45: ... Settings screen to quickly change your wireless settings The settings include Network Name SSID Transfer Rate Header Length Preamble Channel You can change any or all values then click Apply to save the new settings Step by step 1 From the main Wireless Gateway screen click Advanced Settings The following appears Note Do not change default values unless you are experiencing problems user_guide_rg...

Страница 46: ...y select the best transfer rate recommended Setting your operating channel When selecting your channel Ensure each wireless adapter in the network can operate on the same channel Only switch channels when interference is preventing a good connection You might first try channels 1 6 and 11 since these channels do not overlap Using system tools The System Tools screen provides tools for troubleshoot...

Страница 47: ...tocols is only applicable when you are connecting your gateway to an existing network that already uses routing protocols It may be necessary to route protocols if you have more than one gateway in your system Your gateway allows two types of routing protocols Dynamic and Static With Dynamic routing your gateway uses an internal algorithm to automatically adjust the best routing protocol to other ...

Страница 48: ...select the same protocol you use to transmit data to the network 4 In the RECEIVE field select the same protocol you use to receive data from the network 5 Click Apply The values are saved and stored in the configuration software Static routing 1 From the main Wireless Gateway screen click Advanced Settings 2 In the left column under Advanced Settings click Routing Information user_guide_rg1210 bo...

Страница 49: ...er addressing The Dynamic Host Configuration Protocol DHCP server can select and configure TCP IP settings automatically for every computer in your network The DHCP Server Settings screen lets you enable or disable DHCP services If you enable the server you can use the default IP address range that the server selects or select a specified range You can also select a specific address for specialize...

Страница 50: ...settings if any Type any new IP addresses in the reserved boxes for local network facilities such as e mail the Web or an FTP server 5 Click Apply Your changes are sent to the other adapters in the network immediately Assigning virtual server settings The Virtual Server settings sometimes called port mapping allow you to specify virtual addresses for special services such as telnet HTTP FTP IRC SM...

Страница 51: ...roblems experienced by some applications by allowing unrequested data to pass through commonly used services to the PC with the IP Address that was entered In addition you can select All DMZ to allow unrequested data to pass through all parts of your NAT Firewall to that PC This disables the NAT firewall for that PC and should only be done if you experience connection problems or if you have addit...

Страница 52: ...orwarding is useful if you have a Web server running on a computer on your local network It allows you to direct traffic to a specific computer on your network automatically You may also need port forwarding to host some multi player games for video phone applications and for other interactive applications Port forwarding only applies to unsolicited inbound traffic If you enter an address to acces...

Страница 53: ...he Firewall Port field 5 Select a transport layer protocol from the Protocol list 6 For increased security purposes optionally enter a Source IP Address as one of the criteria for the port forward packet to satisfy You must also specify a Source IP Address to forward certain transport layer protocols like ICMP GRE and so on from a client on the Internet to one of the local clients If you select su...

Страница 54: ...device ID the Media Access Control MAC address With access control you can also create a list of users that are denied access In normal operation the access control features are disabled Step by step 1 From the main Wireless Gateway screen click Advanced Settings 2 In the left column under Advanced Settings click Access Control 3 To create a list of users that you want to grant access to your gate...

Страница 55: ...6 Click Apply to save your settings in the gateway Changing your gateway IP address You might need to change your gateway IP address when setting up the gateway on an existing network Step by step 1 From the main Wireless Gateway screen click Advanced Settings 2 In the left column under Advanced Settings click Gateway IP Address The following appears Note If you change your gateway IP address you ...

Страница 56: ...t click the network connection and select Properties 4 On the scroll down list double click Internet Protocol TCP IP 5 On the General tab select Obtain an IP address automatically 6 Then select Obtain DNS server address automatically and click OK Windows 2000 1 Click Start Settings Control Panel 2 Double click Network and Dial up Connections 3 Double click the icon representing your network adapte...

Страница 57: ...net access when you add the gateway into the network You can disable Universal Plug and Play enabled by default To learn how to enable Universal Plug and Play in Windows XP and ME see I m trying to use UPnP How do I enable it on page 68 To disable Universal Plug and Play on the gateway Universal Plug and Play must be installed and enabled on all computers on which you want to view and control devi...

Страница 58: ...stalled by default 1 From the main Wireless Gateway screen click Advanced Settings 2 In the left column under Advanced Settings click UPnP The following appears 3 Click Enable Universal Plug and Plan UPnP to remove the check mark 4 Click Apply to save your settings user_guide_rg1210 book Page 54 Monday April 22 2002 2 20 PM ...

Страница 59: ...nsert This chapter presents rudimentary troubleshooting techniques to help you locate operating problems with your gateway and device connections It provides the following troubleshooting assistance Problems and solutions Reading settings and device status Using firmware troubleshooting tips Using the system tools on your gateway user_guide_rg1210 book Page 55 Monday April 22 2002 2 20 PM ...

Страница 60: ...ting the gateway is operating correctly Check your connections see the diagrams in the Installation Guide You may need to replace the cable associated with the connection if the LED differs from the description below Verify that the Ethernet LED one of four LEDs on the right is solid or blinking green or amber indicating link at 10 or 100 Mbps Power down your PC then power it back on Run the Netwo...

Страница 61: ...ess range of 192 168 100 X where X is between 1 and 254 and the default Gateway address is 192 168 0 10 If the IP address is not correct verify cables or wireless settings are correct and securely attached remove or configure a trusted IP range for software firewalls you ve installed on the PC then restart your PC and check the IP address again In your Web browser specify to not use a proxy server...

Страница 62: ...mong the PCs on my network Solution Verify that each PC on the network can connect to the gateway See I can t connect to the gateway on page 56 Verify that each PC can see every other PC on the network For instance on Windows 2000 you would click My Network Places to locate each PC by its system name on Windows 9x click Network Neighborhood If you add a third party firewall to a PC you may be requ...

Страница 63: ...oft Networks or a network protocol click Add 5 Choose from among the subsequent dialog boxes according to what you want to add and then click OK 6 Follow the screen prompts to insert your Windows CD and your PC copies the necessary files Windows 2000 1 Click Start Settings Control Panel Network and Dial up Connections 2 To add file and print sharing or a client or protocol right click the icon rep...

Страница 64: ...in to see that each PC can see every other PC on the network For instance on Windows 2000 you would click My Network Places to locate each PC by its system name on Windows 9x you would click Network Neighborhood When other PCs become visible use standard procedures to share and map drives and printers Problem I can t connect to the Internet through my gateway The assumption for the solution below ...

Страница 65: ...and gateway Turn power back on to the gateway and verify the Internet LED is solid green Verify that the Cable DSL Settings in the wireless gateway configuration software are correct See Changing your device settings on page 32 Problem I can t connect to the gateway s configuration Web page Solution Check that you have disabled your proxy settings in your browser refer to your browser s help pages...

Страница 66: ... wireless network Problem I m experiencing intermittent connections Solution You are likely experiencing interference from other wireless devices such as your microwave oven or cordless phone Make sure the antenna on the gateway is extended and on your USB adapters if applicable Increase the distance between wireless devices for instance don t position your gateway or adapters near your cordless p...

Страница 67: ...the same time for a given account That is if you are currently accessing the Internet on a PC using the AOL software you may need to use another browser or another AOL account to access the Internet on another PC If you still cannot connect then verify that you can access the Internet in general through another Web browser Netscape Internet Explorer If you are able to access the Internet but canno...

Страница 68: ...aining an IP address Setting or checking your IP address Depending on your operating system follow the appropriate set of instructions Windows 98 and ME 1 Click Start Settings Control Panel Network 2 Select the TCP IP the name of the Network Adapter For example Intel AnyPoint Wireless II Adapter 3 Click Properties 4 Click the IP Address tab 5 Make sure that the Obtain an IP address automatically o...

Страница 69: ...re not selected select them and restart the PC after you make the change Windows XP 1 Click Start Control Panel Network Connections and then click Network Connections 2 Right click the name of the Network Adapter for example Intel AnyPoint Wireless II Adapter and select Properties 3 In the Local Area Connection Properties dialog box click Internet Protocol TCP IP 4 Click Properties 5 Make sure tha...

Страница 70: ...ck Internet Tools and then click Details 4 Select Internet Connection Sharing to remove the check mark and then click OK 5 Click Apply to save your changes Windows removes the components and prompts you to restart your PC 6 Click Yes to restart Windows ME 1 Click Start Settings Control Panel Add Remove Programs 2 Click the Windows Setup tab click Communications and then click Details 3 Select Inte...

Страница 71: ...click Change settings of this connection 3 On the Advanced tab remove the Allow other network users to connect through this computer s Internet connection check box and click OK Problem My Internet game which is Universal Plug and Play aware does not work Solution Make sure Universal Plug and Play is enabled on the gateway See Universal Plug and Play on page 53 You also may need to enable UPnP on ...

Страница 72: ... Click Apply to save your changes Windows installs the components You are prompted to restart your PC 6 Click Yes to restart Windows XP 1 Click Start Control Panel Add or Remove Programs and then in the left channel click Add Remove Windows Components 2 In the Components list select the Networking Services check box and then click Details 3 Select Universal Plug and Play and then click OK 4 Click ...

Страница 73: ... 2 Click Scan Your adapter automatically finds the gateway and displays its Network Name in a dialog box 3 Select the gateway s Network Name and click Connect 4 Verify that you can connect to the Internet by opening your Web browser and navigating to a familiar Web site If you are using a third party network adapter see the adapter documentation for how to configure the adapter to connect with an ...

Страница 74: ... of Ethernet traffic on the Ethernet ports Internet Blinks at a rate that corresponds to the amount of Internet traffic on the Internet port Wireless The Wireless Activity and Link lights blink at a rate that corresponds to the amount of traffic that occurs between wireless PCs and the gateway These lights always have some activity because the gateway is constantly attempting to receive data Power...

Страница 75: ...s to help you isolate connection problems From the Status screen click Troubleshooting to see the troubleshooting checklist It provides information and tips for two connection conditions Your PC cannot connect to the Internet through the gateway You have one PC working but you cannot wirelessly connect other PCs to the gateway Using the system tools on your gateway The System Tools screen provides...

Страница 76: ...rmware Loading default settings Resetting the gateway Upgrading your firmware You can periodically check the Web to see if there are any new upgrades to the configuration software Using the latest firmware upgrades can solve some troubleshooting issues For residential or small office applications when using Intel AnyPoint Wireless II Network adapters or third party adapters check for a gateway fir...

Страница 77: ...al factory settings but any firmware upgrades remain Resetting the gateway When you click Reset you restart the gateway using the current settings The gateway shows the initial Wireless Gateway screen Click Reset from the System Tools screen if you have mounted the unit on the wall or ceiling and cannot physically access the Reset button 1 From the main Wireless Gateway screen click Advanced Setti...

Страница 78: ...Chapter 5 Troubleshooting 74 user_guide_rg1210 book Page 74 Monday April 22 2002 2 20 PM ...

Страница 79: ...75 Chapter 6 Glossary This section contains a list of network and computer related terms with definitions user_guide_rg1210 book Page 75 Monday April 22 2002 2 20 PM ...

Страница 80: ...can double the range of wireless client PCs and provide enhanced security ASCII characters Any printable alpha numeric character DHCP Dynamic Host Configuration Protocol A TCP IP protocol that defines a way to automatically assign IP addresses to computers on a network IP addresses are managed by a DHCP server on the network When a computer starts it requests an IP address from the server The serv...

Страница 81: ...tion provides additional data security in 802 11b wireless networks Ethernet Ethernet is defined by the IEEE 802 3 standard Ethernet networks operate at 10 Mbps using CSMA CD Carrier Sense Multiple Access with Collision Detection to run over 10BaseT cables Ethernet address MAC address Each computer on an Ethernet network has its own unique pre programmed Media Access Control MAC address This 12 di...

Страница 82: ... other devices on a network With an 8 port hub you can connect cables to 8 computers Infrastructure Mode A software setting for 802 11b wireless adapters allowing connectivity to a central device either a gateway or an access point The gateway or access point handles the communication between PCs and often manages the Internet connection See Ad Hoc and Access Point IEEE The Institute of Electrical...

Страница 83: ... is unique for each network Protocols Network Protocols Define the rules for all aspects of data communication just like a written language uses rules for spelling sentence structure and so on Protocols describe the way data is organized transmitted and received The TCP IP protocol is one of the most common Resources Network resources Software or hardware shared by the users of a network Resources...

Страница 84: ...in your IP address are the subnet address The last two numbers are your computer s address on the local network Your computer uses the subnet mask to decide whether to send data to another computer on the local network or to send the data to the address specified by your default gateway If the subnet part of the address you are sending data to matches your IP address then your computer tries to se...

Страница 85: ...he network the device configures itself for Internet access USB Universal Serial Bus A peripheral bus standard that enables external devices to attach to a PC while the PC is powered on The flat shaped USB connector plugs into a similarly shaped socket on the PC VPN Virtual Private Network A VPN is a type of computer network that functions like a private network but uses public phone lines to carr...

Страница 86: ...82 Chapter 7 Specifications The following technical specifications are for reference purposes only user_guide_rg1210 book Page 82 Monday April 22 2002 2 20 PM ...

Страница 87: ... Sequence Spread Spectrum Security 64 bit and 128 bit WEP encryption NAT firewall Access Control Lists Kensington Lock capabilities Connections Supports up to 254 unique addresses Up to 32 simultaneous connections 16 wireless and 16 wired Range Open space up to 600 feet Indoors up to 300 feet Ports Internet port One 10 Mbps RJ 45 connection for broadband modem LAN ports Four 10 100 Mbps RJ 45 conn...

Страница 88: ... DHCP server and client PPPoE Client VPN pass through Network Protocol TCP IP IPX SPX NetBEUI Mounting Back panel allows mounting to ceiling Power adapter Input AC 100 240V 50 60 Hz 0 35A Output CD 5V 2 0A Specification Description user_guide_rg1210 book Page 84 Monday April 22 2002 2 20 PM ...

Страница 89: ...ents This chapter contains the following agency notices Safety compliance statement Emissions compliance statements Canadian compliance statements European Union compliance statements user_guide_rg1210 book Page 85 Monday April 22 2002 2 20 PM ...

Страница 90: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning this equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Change the direction of the radio or TV antenna ...

Страница 91: ...tal apparatus complies with Canadian ICES 003 French Cet appereil numérique de la classe B est conforme à la norme NMB 003 du Canada This equipment complies with Canada 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device To prevent rad...

Страница 92: ...s product follows the provisions of the European Directive 1999 5 EC Dansk Dette produkt er i overensstemmelse med det europæiske direktiv 1999 5 EC Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999 5 EC Suomi Tämä tuote noudattaa EU direktiivin 1999 5 EC määräyksiä Français Ce produit est conforme aux exigences de la Directive Européenne 1999 5 EC Deutsch Dieses Prod...

Страница 93: ...d assemblies Intel encourages its customers to recycle its products and their components e g batteries circuit boards plastic enclosures etc whenever possible In the U S a list of recyclers in your area can be found at http www eiae org In the absence of a viable recycling option products and their components must be disposed of in accordance with all applicable local environmental regulations Dis...

Страница 94: ...single phillips head screw located at the bottom of the unit 3 Locate two slots on the right side of the unit 4 By inserting a small flathead screwdriver first into one of the slots then the other slowly pry the top cover off the unit 5 You can now recycle the plastic case as well as the internal circuit boards user_guide_rg1210 book Page 90 Monday April 22 2002 2 20 PM ...

Страница 95: ... 77 Domain name 35 Domain name server 34 E Enable DHCP 46 Encryption 4 10 Enabling or disabling 30 Generating from password 28 Manually entering 29 Encryption keys changing 28 Encryption defined 77 ESSID See SSID 79 F Factory settings 73 Firewall 4 Firmware upgrading 72 Front panel described 5 G Gateway password changing 40 Gateway defined 78 H Header length 42 Hexadecimal defined 78 Host name 35 ...

Страница 96: ...ts 4 System tools 42 71 T Transfer rate 42 Troubleshooting information where to find 12 Troubleshooting tips 71 U Upgrading firmware 72 UPnP 53 UPnP defined 81 UPnP disabling 53 V Viewing Connection status 25 default settings 25 Virtual Server settings 46 W WEP see Network Encryption 77 Wired Equivalent Privacy see Network Encryption 77 Wireless settings 9 26 Wizard setup 23 user_guide_rg1210 book...

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Содержание II

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Intel II, Руководство пользователя

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Содержание II

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