USER MANUAL - SUPRA 1101/1601/2101
www.xmart-ups.com
VER. 1907.10-AP-ENG
7
9.
AFTER SALES SUPPORT & WARRANTY
Support:
If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved,
please contact authorized service center or authorized dealer.
Batteries:
Rechargeable batteries can be charged and discharged hundreds of times. However, they will eventually wear out.
This is not a defect or failure so that batteries wear out is not covered by this warranty.
Battery lifetime will depend of operative conditions like working temperature, type and frequency of discharging cycles. Higher
the temperature shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical applications
batteries should be revised and replaced periodically. Long storage (longer than 6 months) without required recharging will wear
out batteries. This situation is not covered by this limited warranty since this is not considered as a defect. Check recharging
instructions on user manual.
Conditions Limited Warranty “PLUS”
1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and
workmanship at the time of XMART supplies the product.
In Europe, warranty time is 2 years on electronic parts and 2 year on internal batteries from XMART invoice date.
In America, standard warranty times could vary depending on country/region or can be extended by purchasing
warranty options. Please check warranty plans and extensions with your local distributor.
2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or
workmanship, authorized distributor or service center will, at their option, either repair or replace the product in accordance with
terms and conditions stipulated herein. Transportation expenses are not covered by this limited warranty.
3.- Warranty is valid only if the original invoice issued by XMART, specifying date of purchase, serial number and name of the
dealer, is presented with the product to be revised. XMART and authorized partners reserve the right to refuse warranty service if
any of this information has been removed, changed or missing in original invoice document.
4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original
warranty or for 90 days on repaired part from date of repair, whichever is longer.
5.- XMART or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or it
is out of warranty because any of the reasons described in this warranty.
6.- If product is out of warranty a reparation proposal will be sent to the user for his approval. If proposal is not accepted,
service center will keep product available for the user during 60 continuous days. After this period product would be disposed
and user will not be able to rise any claim.
7.- Rechargeable batteries, like included in this product, will definitively wear out even under normal operation. This is not a
defect or failure so it is not covered by this warranty.
8.- This warranty does not cover batteries wear out caused by improper or long storage (over 6 months without required
recharging indicated in product manual). Even performing recharging procedure this product cannot be storage longer than 18
months. Problems on batteries caused by this kind of long storage are not covered by this warranty.
9.- This warranty does not cover product failures caused by installations, modifications or repair performed by non authorized
person. If product is open by not authorized technician warranty will be considered void. This warranty does not cover failure
caused by inadequate installation or maintenance, misuse, accidents, fire or floods.
10.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a failure
it is caused by an improper product installation. Input fuse or breaker reset or replacement is not covered by this warranty.
11.- This warranty does not cover damages produced during transportation from user to technical service caused by improper
packing of the product by user.
12.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART.
Limited Warranty “PLUS”
- XMART does not warrant that the operation of this product will be uninterrupted or error-free during its lifetime. If product fails
to work, the maximum liability of XMART under this limited warranty is expressly limited to the lesser of the price you have paid
for the product or the cost of repairing or replacement of any hardware components that malfunction in conditions of normal
use.
- In no event will XMART be liable for any damages caused by the product or the failure of the product to perform, including any
lost profits or savings or special, incidental, or consequential damages. XMART is not liable for any claim made by a third party
to XMART or to final user.
- XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this
hardware product.
- XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this
hardware product.
USER MANUAL - SUPRA 1101/1601/2101
www.xmart-ups.com
VER. 1907.10-AP-ENG
8
10.
TECHNICAL SPECIFICATIONS
Capacity / Capacidad
1.100VA / 600W
1.600VA / 900W
2.100VA / 1200W
Voltage / Voltaje
Frequency / Frecuencia
Voltage / Voltaje
Frequency / Frecuencia
Transfer Time / Tiempo Transferencia:
Waveform / Forma de Onda
Type / Tipo
* Back-up Time Typical / Autonomía Típica
40 min. max.
48 min. max.
55 min. max.
Recharge Time / Tiempo de Recarga
Protections / Protecciones
Interface / Interfaz
Acosutic Alarm / Alarma Acústica
Operation Mode / Modo de Operación
Alarms / Alarmas
Utility & UPS Values / Valores de red y de UPS
Input Circuit Breaker / "Breaker" de Entrada
Surge/Spikes Protection (Line H-N)
Protección contra Picos / Rayos (Línea L-N)
Surge/Spikes Protection (RJ11/RJ45)
Protección contra Picos / Rayos (RJ11/RJ45)
Total Suge Suppression / Supresión Total
Power Outlets / Tomas
LCD Touch Secreen / LCD Táctil
Communication / Comunicación
USB+RS232
USB
USB
Software / Software
Operating / Condiciones de Operación:
Noise / Ruido Acústico:
Product Size & Net Weight (DxWxH)
Dimensiones & Peso Neto del Producto
325 x 135 x 185 mm
8.5 Kg
325 x 135 x 185 mm
10.5 Kg
325 x 135 x 185 mm
11.2 Kg
Unit Size & Gross Weight (DxWxH)
Dimension & Peso Bruto Unitario
399 x 198 x 280 mm
9 Kg
399 x 198 x 280 mm
10.8 Kg
399 x 198 x 280 mm
11.8 Kg
Half Pallet Information / Información Medio Pallet
DxWxH
60pcs / 555Kg
120 x 100 x 127cm
60pcs / 663Kg
120 x 100 x 127cm
60pcs / 723Kg
120 x 100 x 127cm
Full Pallet Information / Información Full Pallet
DxWxH
105pcs / 960Kg
120 x 100 x 225cm
105pcs / 1149Kg
120 x 100 x 225cm
105pcs / 1254Kg
120 x 100 x 225cm
INTERACTIVE UPS: SUPRA 1101/1601/2101: MODELS: (120V-NEMA) / (220V-NEMA) / (230-SCHUKO)
Output / Salida
Batteries / Baterías
Alarms-Indications / Alarmas-Indicaciones
Protections / Protecciones
Features / Funcionalidades
Input / Entrada
Model 120V: (80-145 Vac) - Model 220V/230V: (162-268Vac)
60 Hz / 50 Hz: Auto Sensing / Autodetección
Model 120V: +/- 10% - Model 220V/230V: +/- 10%
60Hz (+/- 1Hz) - 50Hz (+/- 1Hz)
2 - 6 ms typical / típico
Simulated Sinewave / Sinusoidal Sintetizada
Valve Regulated Sealed Lead Acid - Maintenance Free (VRLA AGM) /
Acido Plomo Sellada Sin Mantenimiento (VRLA AGM)
4-6 hours to 90% capacity / 4-6 Horas hasta 90% de capacidad
Deep discharge and overcharge / Descarga Profundas y Sobre-Cargas
Battery Mode / Low Battery / Overload / Battery Replacement / UPS Fault
Modo Batería / Baja Batería / Sobre-carga / Falla de batería / Falla de UPS
Touch LCD / Pantalla LCD táctil
Values are presented on LCD under user request / El usuario puede solicitar valores en
With Reset / Rearmable
Power Outlet Sockets with surge & spikes protection: L-N
Tomas de Salida Protegidas contra Picos/Rayos: L-N
Tel/Internet/Ethernet RJ45/RJ11
Dedicated symbols for each operation mode on LCD / Modo de operación en LCD
Alarm & fault codes are presented on LCD / Alarmas y códigos de falla en LCD
(Model 120V: > 758J) - (Model: 220V: >175J) - (Model 230V: >175J)
120V & 220V NEMA: 8xNEMA5-15R: (6 with 2 Surge Protected)
230V SCHUKO: Schuko x 4 (all battery backup & protected)
Compatible: Windows family; Mac OS; Linux; Unix
< 95% RH / 0-40ºC
< 40 dB
Technical specifications may change without further notice. Las especificaciones pueden cambiar sin aviso previo.
User can touch LCD to request next available value on screen / usuario puede tocar
pantalla para saltar de pantalla en pantalla de datos
Packing / Empaque: 1 unit per carton / carton individual
USA Headquarters:
Miami, FL33196
Florida, USA
EUROPE Headquarters:
Sabadell, 08202
Barcelona, SPAIN
Latin America Headquarters:
Santiago de Chile, 8330669
Chile, CHILE