18
InStyler
®
Ionic Ceramic Rotating Iron
Returns Policy
Novellia UK Ltd values its relationship with its customers,
and therefore, offers a return policy for any faulty products
purchased directly from Novellia UK Ltd.
To return any faulty products, you must contact Novellia
UK Ltd and receive a Credit Return Authorisation Number
within the warranty period. You must receive a Credit Return
Authorisation Number in order to return the product. Call
03301239101 to receive your Credit Return Authorisation
Number.
YOU MUST:
•
Provide full contact details.
•
Provide a reason for returning the product.
•
Post the product and all accompanying components to
Novellia UK Ltd, c/o PO BOX 724, ALTRINCHAM, WA15
5BJ.
•
Return the product in the original packaging with all
ot her items included in the purchase and the original
purchase receipt.
•
Mark the outside of your return shipping box with your
Credit Return Authorisation Number and your first and
last name in clearly printed letters.
•
This returns policy doesn’t affect your statutory rights.
Details that will be required for any faulty InStylers:
•
Name
•
Address
•
Telephone Number
•
•
Place of Purchase
•
Price Paid
•
Serial Number
•
Model Number
•
Reason for Return
