ControLinc Owner’s Manual
Problem Possible
Cause
Solution
ControLinc can turn
off the Responder, but
nothing happens when
I send an ON
command from
ControLinc.
The Responder may be
Linked at its off state.
Re-Link the Responder to ControLinc while the
Responder is on.
All of my INSTEON
devices do not
respond to the
ControLinc All On or
All Off buttons.
All of your INSTEON
devices may not be Linked
to ControLinc. The All On
and All Off buttons will
only control Responders
Linked directly to
ControLinc.
Link all Responders you want to control with the All
On and All Off buttons to ControLinc. See
Linking
ControLinc to an INSTEON Responder.
All of the Responders
Linked to ControLinc
do not respond to the
Bright or Dim buttons.
The Bright and Dim
buttons only control
Responders Linked to the
last On/Off button pair
pressed on ControLinc.
Tap the On button of the scene you want to
control, and then use the Bright or Dim buttons.
Unplug ControLinc for at least 10 seconds, and
then reinstall.
ControLinc is locked
up.
A surge or excessive
noise on the power line
might have glitched it.
If the above doesn’t work, perform a factory reset.
See
Resetting ControLinc to its Factory Default
Settings.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with ControLinc, please call:
INSTEON Gold Support Line
800-762-7845
SPECIFICATIONS, CERTIFICATION, AND WARRANTY
Specifications
View specifications for ControLinc at:
www.smarthome.com/2430.html
Certification
This product has been thoroughly tested by ITS ETL SEMKO, a nationally recognized independent third-
party testing laboratory. The North American ETL Listed mark signifies that the device has been tested to
and has met the requirements of a widely recognized consensus of U.S. and Canadian device safety
standards, that the manufacturing site has been audited, and that the manufacturer has agreed to a
program of quarterly factory follow-up inspections to verify continued conformance.
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