40
User Manual
41
User Manual
TROUBLE SHOOTING
Problem
Cause
Solution
Display remains blank
after connecting the
power cord
Bad power connection
or no power
Inspect power cord for
damage. If damage is
noticed, contact Customer
Care.
Check outlet to ensure it
is powered.
Cooker’s electrical
fuse has blown
Contact Customer Care.
Steam leaks from side
of lid
Lid not closed
properly
Open, then close lid.
Inner cooking pot rim
may be misshapen
Check for deformation
and contact Customer
Care.
Difficulty closing lid
Contents in cooker
are still hot
Press Steam Release on
the Control Panel, then
lower lid onto cooker base
and wait for steam and
temperature to reduce
before attempting to close
the lid.
Difficulty opening lid
Pressure inside the
cooker
Release pressure
according to recipe; only
open lid after the display
shows “OK to open lid”.
Inner pot is stuck to lid
when cooker is open
Cooling of inner pot
may create suction,
causing inner pot to
adhere to the lid
To release the vacuum,
press Steam Release on
the Control Panel and wait
for food content inside the
inner pot to cool down.
Too little liquid in the
inner pot
Check for scorching on
bottom of inner pot. Add
thin, water-based liquid to
the inner pot: 375 mL