18
Care and Maintenance
Regular care and maintenance are essential to ensuring that this product is safe for use. If any of
the following circumstances happen, please stop using the appliance immediately and contact the
Instant Pot customer care team.
Power cord and plug appear worn out, deformed, discoloured or damaged.
A portion of power cord or the plug gets hotter than usual.
The cooker heats abnormally or emits a burnt smell.
When powered on, there are unusual sounds or vibrations.
If there is dust or dirt on the plug or socket, please remove the dust or dirt with a dry cloth.
Cleaning
Caution: please make sure the appliance is cooled down and unplugged before cleaning.
1. Clean the product after each use. Wipe the cooker’s inner black rim and water collecting duct
with a dry cloth.
2. Remove the lid and take out the inner pot, wash with detergent, rinse with water and then
wipe dry with a soft cloth. The stainless steel inner pot and lid are dishwasher safe, but
ensure that water is fully drained from the lid cavity after each wash.
3. Use water to clean the lid, including the sealing ring (which can be removed), pressure release
valve, anti-block shield, and wipe them clean with a soft dry cloth. Do not take apart the
pressure release handle assembly.
4. Clean the cooker base with clean damp cloth. Do not immerse the cooker base in water. Do
not use a wet cloth to clean the pot while the power cord is plugged into the power outlet.
Troubleshooting
If you experience any problem with the appliance, please DO NOT return the product to the
retail store or online merchant. For technical assistance and product return information, please:
Create a support ticket at www.InstantPot.com/support/
Email to [email protected]
Or call 1800 828-7280 for the Instant Pot® customer support team
The cases in the following tables do not always indicate a faulty cooker. Please examine the cooker
carefully before contacting the Instant Pot® customer support team for repair. You can also find
tips, videos and FAQs on www.InstantPot.com/faq/