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18
Troubleshooting
If any temperature indicator lights flash continuously, it indicates a possible malfunction. Unplug the refrigerator for one
min and then plug it back in. If the flashing light condition recurs, contact customer service.
CAUTION:
Do not try to repair your refrigerator yourself. Doing so invalidates the warranty.
PROBLEM
SOLUTION
My refrigerator does not work.
• Make sure that your refrigerator is securely plugged into a working outlet.
• Make sure that your power source has the correct voltage. Your refrigerator’s
voltage rating is on a label on the back of your refrigerator.
• Check the house fuse or circuit breaker box and replace the fuse or reset the
circuit breaker.
The refrigerator compartment
has a bad odor.
• Make sure that all food with a strong odor (like onions) is wrapped or stored in
airtight packaging.
• Certain containers and wrapping materials (such as paper, foil, or plastic) can
cause odors. If you think this might be the case, try using different containers or
a different brand of wrapping material.
• Check for spoiled food and remove it.
• Clean the inside of your refrigerator. See Cleaning your refrigerator on page 16.
The refrigerator doors do not
close completely.
• Make sure that no food packages are in the way.
• Make sure that the door gaskets (seals) are clean. See Cleaning your refrigerator
on page 16.
• If the door gasket does not seal, try heating then cooling the seal. You can use an
electric hair dryer to heat the seal.
• Make sure that your refrigerator is level. See Leveling your refrigerator on
page 9.
The temperature is too hot.
• You may have left the doors open too long or opened them too frequently.
• Make sure that no obstacle is keeping the doors from closing correctly.
• Adjust the refrigerator or freezer compartment temperature. See Setting the
refrigerator temperature on page 13 or Setting the humidity in the crisper on
page 14.
• Your refrigerator may not have enough clearance from walls or the ceiling. See
Providing correct ventilation on page 8.
The temperature is too cold.
• Adjust the refrigerator or freezer compartment temperature. See Setting the
refrigerator temperature on page 13 or Setting the humidity in the crisper on
page 14.
A layer of frost occurs in one of
the compartments.
• A layer of frost may occur on the compartment’s interior walls if the freezer is
opened frequently or kept open too long.
• Make sure that the air outlets are not blocked by food.
• Make sure that the doors are fully closed.
The refrigerator door is hard to
open or close.
• When you open the refrigerator door, warm air rushes inside. When you close
the door, the warm air rushes to the condenser which causes a vacuum. This
causes the door to be hard to open for about 10 to 15 seconds after closing.
• If the door is hard to open at other times, try rubbing paraffin wax or petroleum
jelly along the edges of the entire gasket. Paraffin wax is used for canning and is
safe for use around food.
• If the door is hard to close, try slightly loosening the tension on the door hinges.
The compressor runs for a long
time or turns on and off
frequently.
The compressor runs longer if:
• The room temperature is high.
• You just added a large amount of food. Wait for the food to freeze, then check
again.
• You open and close the door frequently.
• The door gasket is dirty. Clean the gasket. See Cleaning your refrigerator on
page 16.
• Your refrigerator has been disconnected for a period of time. Wait for your
refrigerator to cool (about four hours) before adding food.
• You have the temperature set too low.
