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Troubleshooting

Maintaining

Once a month, drizzle vegetable oil or cooking oil (nothing petroleum based) 
on a few pieces of paper and feed them through the shredder.

Specifications

Important safety information

•  RISK OF FIRE. NEVER dispose of flammable chemicals or materials that 

have come into contact with flammable chemicals (for example, nail 
polish, acetone, gasoline) in the wastebasket.

•  Always turn the shredder off and unplug the power cord from the AC 

outlet before cleaning it, moving it, or emptying the wastebasket.

•  Never place the shredder near water or any heat source.
•  Never use any petroleum based or flammable oils or lubricants in or 

around the machine as some oils can combust causing serious injury. 

•  Never spray any aerosol based products in or around shredder.
•  Never shred envelopes, labels, or anything with glue or any sticky 

substance as this will lead to paper jams.

•  Do not use the shredder if the power cord is damaged in any way.
•  Do not attempt to service this product yourself as doing so may expose 

you to sharp cutting blades and electricity and will void the 
manufacturer’s warranty.

•  Never let the wastebasket become full. This will lead to shredded material 

being pulled back up into the shredder and cause jams.

•  The socket-outlet shall be installed near the equipment and shall be easily 

accessible.

V2 ENGLISH 14-0476

Sheet capacity

 

10 sheets of 20 lb. bond paper

Credit card capacity

  One at a time

Disc capacity

 

One at a time

Paper shred size

 5/32

"

 × 1 9/20

"

 (0.4 cm × 3.7 cm) pieces

Voltage

 

120V - 60 HZ 4.3A

WARNING 

Product is 
not intended 
for use by 
children 
(product is 
not a toy)

Avoid 
touching the 
paper or disc 
slot with 
hands

Avoid loose 
clothing or 
jewelry 
touching the 
paper or disc 
slot

Do not spray or 
keep any aerosol 
products in or 
around shredder

Avoid getting 
hair near the 
paper or disc 
slot

Do not insert 
foreign objects 
into the paper 
or disc slot

One-year limited warranty

Visit www.insigniaproducts.com for details.

Contact Insignia:

For customer service, call 1-877-467-4289 (U.S. and Canada) or 
01-800-926-3000 (Mexico)
www.insigniaproducts.com

INSIGNIA is a registered trademark of BBY Solutions, Inc. Registered in some countries.
Distributed by Best Buy Purchasing, LLC, 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 BBY Solutions, Inc. All Rights Reserved.

PROBLEM

The shredder does not 
stop running

The shredder is 
jammed

The shredder will not 
run

The Door Open LED 
turned on

The Overheat/Overload 
LED turned on

SOLUTION

•  Slide the switch to 

off

, unplug it from the power outlet, then empty the 

wastebasket.

•  Slide the switch to 

off

, unplug it from the power outlet, then push the 

shredded paper down to make sure that it is away from the shredder 
head.

•  Slide the switch to 

rev 

to remove extra paper, disc, or credit card from 

the shredder.

• 

Slide the switch to 

rev 

to remove the stuck paper, disc, or credit card.

• 

Make sure that you only send 10 sheets of paper, one credit card, or one 

disc through the shredder at a time.

• 

Change the position of the paper as you insert it.

• 

The paper may be too thin or crumpled for the shredder to recognize it. 

Fold the paper, then reinsert it.

• 

Slide the switch to 

rev 

to remove any stuck paper, discs, or credit cards.

• 

Make sure that you only send 10 sheets of paper, one credit card, or one 

disc through the shredder at a time.

• 

Unplug the shredder from the power outlet and let it cool for at least 50 

minutes.

• 

Make sure that the shredder head is placed on the wastebasket correctly.

• 

Make sure that the shredder head is placed on the wastebasket correctly.

• 

Slide the switch to 

off

, unplug the shredder from the power outlet, 

then empty the wastebasket.

• 

Reduce the number of sheets you are shredding or stop shredding until 

the LED turns off.

NS-PS10CC_14-0476_QSG_V2_EN.ai   2   5/6/2014   3:16:05 PM

NS-PS10CC_14-0476_QSG_V2_EN.ai   2   5/6/2014   3:16:05 PM

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