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NS-HDVD18
www.insigniaproducts.com
Troubleshooting
Maintaining
Cleaning your DVD player
Clean the outside of your DVD player with a clean cloth, slightly
dampened with water.
Handling discs
•
Do not touch the surface of a disc. Handle a disc by its edge.
•
Do not attach paper or tape to the disc.
Problem
Solution
No sound or distorted
sound.
•
Adjust the volume.
•
Make sure that the sound in not muted.
•
Make sure that all cables are inserted correctly into the appropriate
jacks.
Disc does not play.
•
Make sure that the disc is inserted with the label side up.
•
Make sure that the disc is compatible with your DVD player. Your DVD
player can play region code 1 DVDs and audio CDs. Blu-ray and 3D discs
will not play.
•
Make sure that the correct input is selected on your TV or monitor.
Play starts, then stops
immediately.
•
Make sure that the region code for a DVD matches the region code for
your DVD player. Your DVD player’s region code is 1. The DVD’s region
code is on the DVD or the DVD packaging.
•
Make sure that the disc is not dirty.
•
If condensation has formed inside your DVD player, let your DVD player
dry out.
Cannot fast-forward or
fast-reverse through a
movie.
•
You cannot fast-forward through opening credits and warning
information at the beginning of a movie.
•
Some DVDs do not allow rapid scanning or skipping of titles or chapters.
“Invalid Key” appears
on the screen.
The action you tried cannot be done because:
•
The DVD software does not allow it.
•
The DVD does not support the feature (for example the Subtitle feature).
•
The feature is not available at the current point on the DVD.
•
You entered a title or chapter number that is out of range.
Picture is distorted.
•
During fast-forwarding or fast-reversing, distortion is normal.
•
The DVD may be damaged. Try another DVD.
Caution
Do not use liquid cleaners or aerosol cleaners because they may
damage your DVD player.
NS-HDVD18_17-0080_MAN_V1_ENG.fm Page 12 Thursday, April 20, 2017 4:08 PM
