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Troubleshooting
My flash will not charge.
• Make sure that the batteries are installed correctly. See
Installing batteries on page 8.
• Make sure that the batteries are not dead. Replace the
batteries. See Installing batteries on page 8.
• If the icon blinks on the LCD panel, the battery
power is low. Replace the batteries. See Installing
batteries on page 8.
My flash does not fire.
• Your flash is not attached securely to the camera.
Attach your flash securely to the camera. See
Attaching your flash to a camera on page 10.
• The electrical contacts on the flash mounting shoe or
the camera hotshoe are dirty. Clean the contacts by
turning off your flash, removing your flash from the
camera (if attached), then wiping the electrical
contacts on the flash mounting foot and the camera
hotshoe with a clean, dry cloth.
The power turns off by itself.
• If your flash is set as the master flash, it automatically
turns off after 90 seconds of inactivity. Press the
camera shutter button halfway or press any flash
button to wake it up. To turn off the auto power off
function, see Power management on page 12.
• If your flash is set as a slave flash, it automatically
enters sleep mode after 60 minutes of inactivity. Press
any flash button to wake it up.
Auto zoom does not work.
• The camera flash is not attached securely to the
camera. Attach your flash securely to the camera. See
Attaching your flash to a camera on page 10.
The flash exposure is underexposed or overexposed.
• You used high-speed sync. With high-speed sync, the
effective flash range is shorter. See Using high-speed
sync on page 15.
• Make sure that the subject is within the effective flash
range displayed.
• You used Manual flash mode. Set the flash mode to
TTL or modify the flash output. See Selecting a flash
mode on page 12.
