46
NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18
NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18
www.insigniaproducts.com
The device does
not show up in
the CEC device
list
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Cables may not be
connected correctly
• Make sure that the HDMI® cable is connected securely to your
TV and the device.
• Make sure that the device is connected to your TV with an
HDMI® cable.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
My device does
not turn off
when I turn off
my TV
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
• Make sure that system standby
is turned on.
My TV does not
turn on when I
turn on my
device
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
• Make sure that 1-touch play
is turned on.
Symptom
Possible cause
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