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7.10.18 07014C © Inovonics, 2018

2

Once the TapWatch gateway is functional, the LEDs will function as follows:

• Green: Blinks when powering up; solid when power up is complete.
• Orange: Blinks while establishing an IP connection; solid when IP 

connected.

• Red: Blinks upon message receipt from any transmitter.

3 Tips and Notes

3.1 Installation Notes

• These products are designed to be maintained by professional 

technicians.

• Products are tested for indoor use.
• Inovonics recommends registering and testing end devices prior to 

installation, using a floor plan or something similar to indicate 

installation locations. Consider marking or applying descriptive labels 

to the end device cases to ensure proper installation. Conduct a site 

survey with an Inovonics survey kit prior to installation to assist with 

RF gateway, repeater and end device placement.

• To resolve connectivity issues, check for loose/disconnected cabling, 

ensure power to Ethernet routers and/or switches, and connect a 

laptop to the Ethernet cable attached to the TapWatch gateway’s 

RJ45 port and attempt to open a web site. If you are still unable to 

establish an Internet connection, contact a facility IT representative.

• Metal will reduce radio frequency (RF) range. Mount the TapWatch 

gateway in a location removed from metal, including duct work, wire 

mesh screens, IT closets, metal boxes, and etc. For additional 

information, see the "EchoStream Device Installation 

Recommendation" tech note at www.inovonics.com.

• The EchoStream system should be tested regularly to ensure 

operation. To test, place the system in test mode, activate an end 

device, and ensure an appropriate response.

4 Questions

If you have any problems with this procedure, contact Inovonics technical 

services:

• E-mail: [email protected].
• Phone: (800) 782-2709; (303) 939-9336.

5 Specification

Dimensions: 

9.556” x 6.65” x 1.208” (242.72 mm x 168.91 mm x 30.68 

mm).

Power requirements: 

Line power: The Inovonics ACC610 transformer, or 

a 12-14V AC intrinsically safe power supply capable of supplying at least 

20VA, or a 12-15V DC power supply capable of supplying at least 20VA; 

POE: IEEE 802.3af-2003 compliant.

Router requirements:  

The router must assign addresses via DHCP; the 

DHCP lease of the router must be set to a non-zero and non-infinite value, 

and should be set to a value greater than 30 seconds; The router must 

allow outbound connections on the following ports: DNS (53), HTTPS 

(443), NTP (123).

Ethernet: 

10/100/1000BASE-T, DHCP.

Operating frequencies: 

EchoStream: 902 - 928 MHz North America, 915 - 

928 MHz Australia, 922 - 928 MHz New Zealand; Wi-Fi® and Bluetooth®: 

2.4GHz to 2.5 GHz.

Operating environment: 

Temperature: 32°F to 140°F; humidity: Up to 

90% non-condensing.

Regulatory listings: 

FCC, RoHS.

  6  

Use the included screws and drywall anchors to flush-mount the 

TapWatch gateway.

  7  

The TapWatch gateway is configured for North America; if you 

are using the device in Australia or New Zealand:

• Place a selection jumper on the left two pins, marked AUS, to 

set the frequency range to 915-928 MHz for Australia.

• Place a selection jumper on the right two pins, marked NZ, to 

set the frequency range to 921-928 MHz for New Zealand.

  8  

Use a Phillips screwdriver to close the TapWatch gateway 

housing.

  9  

Refer to the 

TapWatch User Manual 

for instructions on how to 

associate a TapWatch gateway to a site, and register repeaters 

and transmitters to the TapWatch gateway. 

(800) 782-2709; (303) 939-9336

[email protected]

www.inovonics.com

For product and installation videos visit us at 

www.inovonics.com/videos or use the QR 

code below.

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