Inova OnTime Digital Clock Owner's Manual
All claims based on information publicly available at time of printing. All other product or service names mentioned in this document may be
trademarks of the companies with which they are associated.
© 2007 Inova Solutions. | All rights reserved. 6.12.2007 | page 22
Section 11: Product Warranty
Inova Solutions
warrants the Inova Digital Clock to be free from defects in material and
workmanship during a one-year period. The Warranty begins on the date the unit is shipped
from Inova Solutions.
Inova Solutions liability under this Warranty is limited to repairing or replacing, at
Inova
Solutions’ option, the defective equipment and providing upgrade version changes
for firmware. In cases of repair, the product must be returned to an authorized Service
Center.
This Warranty does not apply if repairs are required due to acts of nature beyond Inova
Solutions’ control (such as, but not limited to, lightning strikes and power surges), misuse,
damage, neglect, or if repairs/modifications have been made or attempted by anyone other
than personnel authorized by Inova Solutions.
IN NO EVENT WILL INOVA SOLUTIONS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THIS PRODUCT. THIS
DISCLAIMER APPLIES BOTH DURING AND AFTER THE TERM OF THE WARRANTY. INOVA
SOLUTIONS DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A SPECIFIC PURPOSE.
Repair and Return
To obtain service under this Warranty, contact Inova Solutions
at (888) 637-1079 or at the
address below during the Warranty period to receive a Return Material Authorization (RMA)
number and shipping instructions. Then ship the product believed to be defective,
transportation prepaid, for inspection.
Inova Solutions will not be responsible for dismounting and remounting of Inova Digital
Clocks, for unauthorized returns, or for returns that do not list the RMA number and quantity
returned on a packing list attached in plain view on the outside of the shipping container.
Ship to:
Inova Solutions
110 Avon Street
Charlottesville, VA 22902
Attn: RMA
XXXXXXX
Typical equipment repair or replacement time is seven (7) business days, plus shipping
times. One-way shipping is the Customer's responsibility. Inova Solutions will return ship
the equipment by the same means it was received.
