4. Why does my scale show incorrect
weight? My scale is showing a difference
between 4-5 pounds from my
recent/current weight.
Please stand still. The scale might need to
be re-calibrated to show accurate readings.
To do this, please put the scale on a hard,
flat surface like tiles. Step on and off the
scale quickly, the scale will show 0.0 lbs.
This indicates calibration is complete.
5. Why am I receiving variant
measurements?
Please wipe your feet with a damp cloth,
keeping them slightly wet and try it again.
6. Why does the Innotech app/scale
display my body weight only but not the
other body metrics?
Bluetooth connection is necessary to capture
and record all data. Please install the
Innotech App and log in, open the app, pair
the scale, and step on the scale with bare
feet. The app should show all the data.
This could be happening for other reasons.
Please try below troubleshooting solutions
too:
