INNO-A20 User’s Guide
INNOSTREAM Confidential
PUK is Personal Unblocking Key, used to unblock the blocked SIM card due to incorrectly
entered PIN. PUK code is composed of 8 digits, and usually provided with your SIM card. If the
PUK code is entered incorrectly ten times in succession, PUK will be blocked and your SIM card
will be automatically lock-up and the SIM Blocked message will be displayed. Once you see the
message then you need to contact your network service provider for a new SIM card.
3.3 PIN2
PIN2 is Personal Identification Number 2, used to access specific function of your SIM card, for
example PIN2 code is used to set a Maximum Cost, Price & Unit or a FDN.
PIN2 code is composed of at least 4 to 8 digits, is only available when your SIM card supports
such functions. If the PIN2 code is entered incorrectly three times in succession, PIN2 will be
blocked and the Enter PUK2 screen will be prompted. Therefore those functions cannot be used
until the unblock code (PUK2) is entered.
3.4 PUK2
PUK2 is Personal Unblocking Key 2, used to unblock the blocked PIN2 due to incorrectly
entered PIN2. PUK2 code is composed of 8 digits and it is only used when those functions
mentioned above are available. If the PUK2 code is entered incorrectly ten times in succession,
the PUK2 will be blocked. Therefore those functions can not be used until the unblock
code(PUK2) is entered.
3.5 SIM Lock Code
SIM Lock Code is used to safeguard your phone being used by another SIM card. The SIM Lock
Code is composed of 4 digits. The code is a security code entered when you enable the SIM
Lock menu.
3.6 Lock Code
Lock Code is used to prevent your phone from being used by another person. The code is
composed of 4 digits. The code is provided with your phone and is preset from factory to default
setting of ‘ 0 0 0 0’
3.7 Password
Password is used to access call barring service and the code is the network password of four
digits code. In order to get the Password, you should subscribe call barring service on your
network service provider and then request for the Password.
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