WARRANTY, SERVICE, AND RETURNS:
One-Year Warranty
Innoquest, Inc. (“Innoquest”) warrants this product to be free from defects in materials
and workmanship under normal use for a period of one (1) year from date of purchase. This
warranty extends only to the original purchaser and shall not apply to any product which,
in Innoquest’s sole opinion, has been subject to misuse, alteration, abuse, or abnormal
conditions of operation or handling. Innoquest’s obligation under this warranty is limited
to repair or replacement of the product which is returned to Innoquest. Innoquest
accepts no liability for whatever damages may be caused by a malfunctioning product.
Repair & Service Policy
Products returned to Innoquest for repair or service must follow these guidelines: Return of the
product for warranty repair or service is the responsibility of the purchaser. Return of the product
for non-warranty repair or service, also the purchaser’s responsibility, will carry a charge of $35 for
assessing the product’s repair needs. Further work will not be completed without the purchaser’s
approval.
Return Procedure
All returns, regardless of reason, must have a Return Merchandise Authorization (“RMA”) number.
The purchaser must call Innoquest at (815) 337-8555 to obtain the RMA number prior to sending
any merchandise back. The RMA number must be displayed on the outside of the shipping
carton. All shipping charges will be paid by the purchaser. Innoquest is not responsible for
any package that is returned without a valid RMA number or for the loss of the package by any
shipping company.
Return for Refund Policy
We only accept returns of products purchased directly from Innoquest. Please return all other
products to the original place of purchase. A restocking fee (the greater of 15% of the purchase
price or $35) will apply to any returns sent back to Innoquest for a refund. For a refund, the
product must be in the original sealed packaging provided by Innoquest. If the unit was opened
but is completely functional and returned in good condition as determined by Innoquest, a
repackaging fee not to exceed $25 will be added to the restocking fee. No refund will be given for
damaged products.
INSTRUCTIONS IN ENGLISH
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GOTOW DRILL-POWERED TOW BAR
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GoTow Drill-Powered Tow Bar Item #36520
Содержание GoTow 36520
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