16
STOVE GUARD SGK500 USER MANUAL
11. Troubleshooting (cont.)
• Ensure that the Intelligent Heat Sensor is in its original installation location.
• If the automatic fault diagnosis carries on finding a problem, contact the product retailer.
The Control Unit signals every hour or half hour
• There has been an error in the identification of the cooker. Repeat the setup procedure in the
following manner; 1) Turn the electricity off for 15 seconds, using the main switch. 2) Let the elec-
tricity be on for 5 seconds. 3) Turn the main switch off again for another 15 seconds. After turning
the electricity back on, the Control Unit will emit a signal signifying that the setup has been com-
pleted.
Then carry out the Safety Lock activation/deactivation if applicable
(only SGK500-2 in electric
cookers with mechanical knobs excluding cookers with a clock).
Activation
: Turn any of the hot-
plates on for 5 seconds, then turn it off. Wait until you hear a signal.
Deactivation:
Turn a hotplate
on, wait until you hear a beep from the Control Unit, then turn it off.
The Control Unit did not identify the alarm signal of the fire/CO/gas alarm
• Clean the alarm with a vacuum cleaner.
• Change the batteries in the alarm if necessary.
• Check that the alarm is not located too far from the Control Unit.
The alarms should be located at a maximum distance of 16.5ft (5
metres).
• Adjust the signal recognition frequency by turning the trimmer on
the Control Unit using a screwdriver (frequency adjustment, see the picture). Turn the trimmer
slowly between tests until the Control Unit identifies the signal.
The Control Unit responds to other sounds e.g. a telephone ringing or noise from a tele-
vision
• Change the telephone’s ring tone or turn down the volume on the television. If the signal that
causes the false alarm cannot be disabled, adjust the signal recognition frequency by turning the
trimmer on the Control Unit using a screwdriver (frequency adjustment, see picture above): turn
the trimmer slowly, approx. 0.5mm at any one time, then see if the sound still triggers a false alarm.
When a false alarm is no longer triggered, then make sure that the Stove Guard still responds to
the alarm signals of external alarms by re-testing the Alarm Signal Detection feature as advised in
section 6.2.
• It is also possible to disable the Alarm Signal Detection feature, see section 4 ‘Disabling the Alarm
Signal Detection feature’.
Sometimes when a burner is on a low heat setting the cooker lights shut down for a cou-
ple of seconds
• This is a normal function of the Stove Guard. In electric cookers with mechanical knobs (except
cookers with a clock), when a burner is turned on a very low heat, the Stove Guard performs a
check every 15 minutes to see if the cooker is still being used.
Frequency adjustment
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