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Oven indicator lights flash
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Do the oven indicator lights flash?
See the “Oven Indicator Lights” section. If the indicator
light(s) keeps flashing call for service. See “Assistance or
Service” section.
Display shows messages
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Is the display showing “PF” or a flashing time?
There has been a power failure. Clear the display. See
“Display(s)” section. On some models, reset the clock, if
needed. See “Clock” section.
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Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See “Display(s)” section. If
it reappears, call for service. See “Assistance or Service”
section.
Self-Cleaning cycle will not operate
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Is the oven door open?
Close the oven door all the way.
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Has the function been entered?
See “Self-Cleaning Cycle” section.
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On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
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Has a delay start been set?
See “Timed Cooking” section.
Oven cooking results not what expected
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Is the appliance level?
Level the appliance. See the Installation Instructions.
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Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
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Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
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Was the oven preheated?
See “Baking and Roasting” section.
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Is the proper bakeware being used?
See “Bakeware” section.
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Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
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Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
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Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
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Is the proper length of time being used?
Adjust cooking time.
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Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
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Are baked items too brown on the bottom?
Move rack to higher position in the oven.
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Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new INGLIS
®
appliance.
To locate factory specified parts in your area, call us or your
nearest Whirlpool Canada LP designated service center.
Please call the Whirlpool Canada LP Customer Interaction Centre
toll free: 1-800-807-6777.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
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Use and maintenance procedures.
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Accessory and repair parts sales.
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Referals to local dealers, repair parts distributors, and service
companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
