Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35 900018756 R11 000 02
Power & Cable connections
Stylus Pen Connection
Carefully inspect the shipping carton and its contents for shipping damage. If the device is damaged, file a
claim immediately with the shipping company and notify Ingenico.
You should have :
If the contactless module is delivered separately, connect and screw it with the terminal unpowered.
Save the carton and packing material for repackaging or moving the device in the future. Connect the cable to the
HOST port before connecting the device to power.
1
2
3
iSC480
device
Stylus
This guide
Terminal Location
The ISC480 device may be mounted on a flat surface,
wall, or customer stand (recommended).
Installing the privacy shield (option)
Do not place the ISC480 device on a PC monitor,
adjacent to an electronically active security tag
deactivation system, or near other sources of
magnetic fields.
The ISC480 device must be at least 12 inches away
from an electronically active type of security tag
deactivation pad.
There are two types of security tag deactivation
systems:
•
An electronically active system sends out a
powerful and potentially disruptive signal to
deactivate the security tag. If the ISC480 device
is placed too close to the system’s pad, or placed
above the pad, the signature capture files may
be corrupted.
•
A passive system is a permanent magnet type
that does not send out a signal. This type does
not affect the iSC480 device.
The device is designed to operate in the following
environment:
•
Operating temperature of 5°C to 45°C
•
Operating humidity of 10% to 85% RH non-
condensing
The terminal is intended for internal use only.
More Information
For more information on cleaning,
troubleshooting, operating the device, features,
specifications, accessories, the system menu,
security, and downloading see the
Ingenico
iSC480 User Guide.
Troubleshooting
Magnetic Card Reader Does Not Work Properly
1.
When sliding the card through the reader, make
sure that the magnetic stripe on the card is facing
the ISC480 display screen (see
Swiping a Magnetic
Stripe Card
).
2.
Swipe the card at a faster or middle steady speed.
3.
Inspect the magnetic stripe on the card to make
sure it is not scratched or badly worn.
4.
security tag deactivation system could disturb the
magnetic card reader
5. To determine if the problem is with the card:
a. If your host device has a magnetic stripe reader,
try swiping the card there.
b. If you have another working ISC480 device, try
swiping the card there.
Device is not working
1.
Make sure that the ISC480 connector is fully
inserted into the back of the device.
2.
Restart the device.
3.
If you have another working ISC480 device,
swap the devices to determine if the problem is
with the device, cable, POS, or power supply.
4.
If the ISC480 device is directly connected to a
host, reset the host by turning it off and back on
again.
Changes or modifications to this device not
expressly approved by the party responsible for
compliance could void the user's authority to operate
the equipment.
Any liquid spill under the custom cover must be
removed right away.
The main port at the back must not be used to
connect a standard video HDMI cable. Only connect
cables provided by Ingenico.
Environment
:
This product is labeled in accordance with European
Directive 2002/96/EC concerning Waste Electrical and
Electronic Equipment (WEEE).
Ingenico ensures that efficient collection and
recycling schemes are set-up for WEEE according to
the local regulation of your country. Please contact
your retailers for more detailed information.
Packaging waste must also be collected separately to
assure a proper disposal and recycling.
Please note that proper recycling of the WEEE will
ensure safety of human health and environment.
The box may also include the following items depending
on your configuration working:
•
Cable (specific to your connectivity requirements)
•
Power supply unit
2
Equipment check list
Turn the terminal. There is
one port on the back for
power and communication.
Connect the cable on the
terminal. Connect the other
end to the power supply unit.
Connect the power supply
unit to the mains by the wall
receptacle.
Two ports at the rear side:
-
Mini HDMI
-
USB host
The ISC480 device’s
magnetic stripe reader
reads debit, credit, and all
standard magnetic stripe
cards.
Smart Card Reader (SCR)
Bring the card firmly up to the
active zone above the display
(at about 1cm). Keep the card
close to the Reader during the
transaction.
Signature Handling
The iSC480 can capture an
electronic image of a customer's
signature for transactions
that require a signature and
transmit to a host system .
The signature area displays on the screen for
transactions requiring a customer signature.
Use the electronic stylus attached to the device.
Contactless Reader
Take care to ensure that the card
is inserted in the correct manner,
chip facing up (direction is
marked on terminal).
Swiping a Magnetic Stripe Card
Take care to ensure that the card is inserted in the
correct manner (direction is marked on terminal). Slide
the card from the rear to the front in a continuous
motion for best results.
Insert the stylus connector into the ISC480 stylus port
at the rear of the ISC480.
Place the stylus into the cradle on the left hand-side of the
ISC480 device.
The associated symbol means that
WEEE must not be thrown away but
collected separately and recycled
