7/18/2014
Specialized Business Solutions
Page 2
Ingenico i6550 PIN Pad & Signature Capture
Setup each Payment Type to use the corresponding authorization method
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In Configuration Manager, under Tables - Payment Types
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Under the Auth Method Button, select the authorization method previously setup Use KPCREDIT for Credit
Cards, KPDEBIT for ATM/Debit, and/or KPGIFT for Gift Cards
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Select OK to save
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You are now ready to use the Ingenico i6550 device in Keystroke - Sales Manager
Notes
When a Credit Card payment type is selected, Keystroke and the Ingenico i6550 device will prompt the customer to swipe
the credit card and then accept the amount (optional). The request is then processed for approval.
When a Debit/ATM payment type is selected, the clerk may be asked to confirm the amount and press Enter. Then
Keystroke and the Ingenico i6550 device will prompt the customer to swipe the debit/ATM card, accept the amount, and
enter their PIN number and select Enter. The request is then processed for approval.
Keystroke 7.00 Build 70 includes new features to allow the capturing and print of both the Cardholder Name, and the
Signature. There are additional forms included in the installation that include:
STARSIGF.NVC
40 column receipt that includes a Card Holder Name and Captured Signature
STARSCCHF.NVC
40 column receipt that includes a Card Holder Name
KSPSIG1.SMT
8X11 Laser Statement for Summary Statements
KSPSIG2.SMT
8X11 Laser Statement for Item Detail Statements
Troubleshooting
In testing, SBS has found that the device might not be setup to Auto Detect the computer-cable connection. Below are
steps to enter the Supervisory Menu to verify the correct connection settings (either RS232 or USB).
Before changing any device settings it is best to "RESTART" the unit by pressing the 1 + Cancel (red) + Enter (green) all
at the same time and releasing. After the unit has restarted, try running the LOADFRMS.EXE programs again from the
KEYSTROK\INGENICO\6550 folder below the Keystroke Program Directory.
