7/18/2014
Specialized Business Solutions
Page 1
Ingenico i6550 PIN Pad & Signature Capture
Installation overview for the Ingenico i6550 PIN Pad / Signature Capture device
In order for the Keystroke POS to capture signatures, it requires the signature capture hardware and the OPOS Drivers
installed on the workstation where the device is attached.
Hardware: Ingenico i6550 Signature Capture device
OPOS Drivers: OPOS for the Ingenico iSeries.exe
Keystroke Payment Module: Installed with Keystroke POS or through the Keystroke Update Installer
Keystroke Software: Keystroke POS - v6.30 or above
Plugging in the device
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Connect your USB or Serial cable to the Ingenico i6550 device
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Connect your power adapter to the cable
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Plug the USB cable into a USB port, or the Serial cable to a COM port on the computer. The computer might
recognize the USB cable, and be installing it before the device detects that it is plugged into the computer. You
might need to recycle power to the unit by unplugging the power cord from the USB/Serial Cable so the
AutoDetect will find the device. You can also use the 1+Cancel (Red) +Enter (Green) keys together to reboot the
Ingenico Unit. It should then detect the correct cable. If not, see Troubleshooting below.
Installing the OPOS Drivers
-
Download the
IngenicoI6550Driver.zip
file from the Keystroke POS website (
www.keystrokepos.com
). Unzip
this file in your \KEYSTROK program directory. You will find the required driver files in the
\KEYSTROK\DRIVERS\INGENICO\i6550\ folder
-
After the installation is complete, go to the Start Menu, All Programs, Ingenico, OPOS for the Ingenico iSeries,
then click on the "Ingenico iSeries Setup" icon
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If the device is on a COM port, select Serial Port in Device Connection Type on the General Tab and enter the
appropriate COM settings (COM1: 19200,8,None,1)
-
If the device is on a USB port, select USB Device (HID)
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On the PINPad tab, make sure the model (6550) is selected under the Prompt Management section
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On the Line Display tab, under Device Model, make sure 6550 is selected
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No other settings should be changed
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Click Ok to finish.
Install the device Forms and Bitmaps/Graphics
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Run the program LOADFRMS.EXE from the KEYSTROK\INGENICO\6550 sub-directory
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A pop-up window will display the screens as they are being displayed. If an error occurs at this point, you might
need to reset the unit by pressing the 1, Cancel (red), and Enter (green) keys at the same time
Setup the PIN Pad hardware in Keystroke POS:
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In Configuration Manager, under Hardware - PIN Pad
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Under PIN Pad Type, select Ingenico i6550 (OPOS)
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Under Port, select OPOS:Ing6XXX
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Select OK to save
Setup the Signature Capture hardware in Keystroke POS
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In Configuration Manager, under Hardware - Signature Capture
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Under Sig Cap Type, select "Ingenico 6550 (OPOS+)"
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Under Port, select OPOS:Ing6XXX
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Select OK to save
Setup an Authorization Method for payments that use Signature Capture
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In Configuration Manager, under Tables - Authorization Methods
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Select the KPCREDIT authorization method for credit cards Use KPCREDIT for Credit Cards, KPDEBIT for
ATM/Debit, and/or KPGIFT for Gift Cards
-
Select OK to save
