Ingenico EFT930 B Скачать руководство пользователя страница 33

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EFT930 Wireless Series

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9000001568 R11 000 02/941

Troubleshooting

The terminal does not turn on or does not connect to the telephone line

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Check the power supply and telephone line cables

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Check for electrical power network

The terminal fails to establish a telephone connection

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Check that the tone of the phone line is free

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Check the configuration of the phone line and number to call

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Get technical support

Cards are not read

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Check that the magnetic card is swiped correctly (with magnetic band
to directed the terminal) .

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Swipe again the card with the magnetic stripe movement constant and rapid

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Verify that the magnetic strip is not damaged, grooved or cracked

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Make sure you have inserted correctly the smart card into the smart card reader
and removed the card only after the transaction is performed.

The ticket is not printed

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Check the presence and proper positioning of the paper roll.
Possibly adjust the paper roll following the instructions in this manual (section 4.4
“Installing the paper roll”)

•

Check the type of paper used (thermal paper must be used)

Содержание EFT930 B

Страница 1: ...INGENICO 192 avenue Charles de Gaulle 92200 Neuilly sur Seine FRANCE T l 33 0 1 46 25 82 00 Fax 33 0 1 47 72 56 95 www ingenico com EFT930 Wireless Series U s e r G u i d e...

Страница 2: ...___________________________________________9 4 2 Terminal connections __________________________________________________9 4 3 Installing Modules____________________________________________________ 10...

Страница 3: ..._______________________________ 24 5 1 6 1 Overview _______________________________________________________ 24 5 1 6 2 USB RS232 Cable for Base BEM _____________________________________ 25 5 1 7 Base...

Страница 4: ...provided by Ingenico authorized technician Failure to comply with these instructions will void the manufacturer s responsibility 2 Presentation 2 1 Content of the box WARNING The power supply unit pr...

Страница 5: ...410 g according to the model without paper roll and battery Dimensions 180 x 79 x 57 mm L x w x h Electrical mains network 100 240VAC 50 60 Hz Class II equipment Mini USB A serial link 100 mA max Con...

Страница 6: ...ent 3 1 Adjusting contrast If you wish to increase or to decrease the contrast of the characters displayed on screen press simultaneously and in order to decrease the contrast or and in order to incre...

Страница 7: ...g upwards and leave in position throughout the transaction 2nd card reader is located on back of the terminal Insert the card up side down magnetic stripe visible Optional Warning Switch off the termi...

Страница 8: ...3 4 Installing the terminal on the base Connecting the terminal on the base Place the EFT930 between the flanges on its base so that the contacts of the EFT930 engage on the contacts provided on the...

Страница 9: ...erating conditions Ambiant temperature from 5 C to 45 C Max relative humidity 85 at 40 C Storage conditions Ambient temperature from 20 C to 55 C Max relative humidity 85 at 55 C 4 2 Terminal connecti...

Страница 10: ...e to put the cut corner as indicated on the picture Close the cover flap TIP Use a piece of adhesive tape to grip the SAM for easier and faster removal 4 3 2 SAM3 SAM4 or SIM WARNING Switch off the te...

Страница 11: ...witch off the terminal before opening the cover To install a MMC or a SD Memory Card SD and SDHC Open the lower cover flap as indicated with the arrows on the picture Insert the MMC or a SD Memory Car...

Страница 12: ...lasticizers PVC transparent folders or envelopes direct contact with diazo papers direct contact with water Rubbing or pressing the paper too strongly WARNING For best product performance only use hea...

Страница 13: ...All rights reserved Pull the paper up to the top of the terminal Maintain the paper and close the lid Press simultaneously on both upper corners of the paper flap until it clips into position ADVICE I...

Страница 14: ...clips with your nails as shown on the picture Disengage the cover Take the battery pack included in the box Locate the battery pack connector fool proofing and the board connector located under the ba...

Страница 15: ...emperature is between 15 C and 25 C How does the battery need to be charged Using the base Place the terminal on its base Check if the electrical plug symbol appears on the terminal screen and if the...

Страница 16: ...to disconnect the connector Release traction on it as soon as the connector comes unclipped b Finish extracting connector by tilting it slightly F3 arrow to bring it away from the terminal housing Inf...

Страница 17: ...FT930P EFT930G EFT930B EFT930W 5 1 1 Base charger EFT930G or EFT930W WARNING Select an electrical socket that complies with the general safety instruction given in section 6 Recommendations of this do...

Страница 18: ...telephone is connected to the base through the socket J RJ type connector Connect power supply block F to the mains electrical socket E Socket G socket J TNV 3 circuit Telecommunication Network Voltag...

Страница 19: ...ble socket Connect the power supply unit F to the mains power supply network socket Socket G TNV 3 circuit Telecommunications Network Voltage in accordance with safety standard EN 60950 Sockets I and...

Страница 20: ...reserved 5 1 3 Base Ethernet EFT930P Marking E mains power socket F power supply unit G 2nd RS232 4 point connector H power supply input 2pole sockets 1 A I 1st RS232 cash register local loading tool...

Страница 21: ...ible telephone handset B telephone connector country specific C connection to the telephone network D telephone network socket E mains power socket F power adapter G telephone network port RJ11 teleph...

Страница 22: ...elephone handset B telephone connector country specific C connection to the telephone network D telephone network socket E mains power socket F power adapter G telephone network port RJ11 telephone ca...

Страница 23: ...d 5 1 5 Base Bluetooth Ethernet EFT930B Marking E mains power socket F power supply unit G 2nd RS232 4 point connector H power supply input 2pole sockets 1 A I 1st RS232 cash register local loading to...

Страница 24: ...one handset B telephone connector country specific C connection to the telephone network D telephone network socket E mains power socket F power supply unit G telephone network port RJ11 telephone cab...

Страница 25: ...1 Slave USB Electronic interface Simplified RS232 Slave USB Number of wires CTS RX TX GND 5v D GND Mechanical interface Modular jack 6 points 1 Ground 3 Rx 4 Tx 5 CTS Type USB socket 1 5V 2 D 3 D 4 G...

Страница 26: ...andset B telephone connector country specific C connection to the telephone network D telephone network socket E mains power socket F power supply unit G telephone network port RJ11 telephone cable 3m...

Страница 27: ...EM COM 1 Slave USB Electronic interface Simplified RS232 Slave USB Number of wires CTS RX TX GND 5v D GND Mechanical interface Modular jack 6 points 1 Ground 3 Rx 4 Tx 5 CTS Type USB socket 1 5V 2 D 3...

Страница 28: ...ly You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy CAUTION NEVER ask the customer to divu...

Страница 29: ...et must be switched off by removing the battery pack Remove the battery from the terminal when on an airplane Non compliance with these safety rules may result in legal action and or a ban on later ac...

Страница 30: ...MC Directive EN 301 511 12 2000 According to 1999 5 EC R TTE Directive EN 50360 07 2001 According to 1999 519 EEC R TTE Directive EFT930B EN 60950 1 12 2001 According to 73 23 EEC Low Voltage Directiv...

Страница 31: ...co com contact us page The abandonment or uncontrolled disposal of waste can cause harm to environment and to human health So by recycling your product in a responsible manner you contribute to the pr...

Страница 32: ...be well below the maximum value This is because the equipment is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to...

Страница 33: ...pport Cards are not read Check that the magnetic card is swiped correctly with magnetic band to directed the terminal Swipe again the card with the magnetic stripe movement constant and rapid Verify t...

Страница 34: ...ist 293507957 ATEX holster EFT930 B W 251957768 Car charger 12 24V 750 mAh EFT930G 251646310 Power travel adapter 251360796 CE power supply unit 251957747 US power supply unit PSU 251392454 Multi powe...

Страница 35: ...941 All rights reserved 188818505 USB Adapter from USB to mini USB 15 cm 188800045 USB Cord A mini B 1 5 m black 251118051 Carrying case EFT930 251360788 Battery pack NiMH standard 252117847 Battery p...

Страница 36: ...t ensures that any other recipient of this document or information contained therein is held responsible to INGENICO for the confidentiality of that information Care has been taken to ensure that the...

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