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GENERAL INFORMATION
A. USAGE AND MAINTENANCE
The Point-of-Sale (POS) device or terminal is a sensitive electronic device,
similar to a cellphone. Physical operational abuse or dropping of the terminal
can damage the terminal and result in unpredictable operational behaviour.
The terminal must be kept clean and free of any dust, dirt or grime that can
penetrate and damage the keyboard, thermal print head, CHIP reader, magnetic
strip reader and result in the failure of one or more of these components. Do not
pour liquids on to the terminal hardware, this will cause an electrical short and
damage the terminal.
The electronic components of the terminal are highly sensitive to fluctuations in
power, power failures and lightning. Please ensure the terminal is on clean power
at all times and is disconnected during severe lightning storms.
B. SIM CARD USAGE AND REPLACEMENT
SIM CARD INFORMATION
The terminals make use of a GSM DATA only SIM card, provided either by
MTN or Vodacom. This SIM card is provisioned for banking data transactions
only and CANNOT be used in a standard cellular telephone. Should the SIM
card be removed from the terminal and placed in another device, the SIM card
will automatically be blocked by the network operator. A blocked SIM card will
require a full swop out, the cost of which will be for the merchant’s account.
The GSM SIM card provides for only 3Mb of data traffic per month. Excessive
data throughput will again block the SIM card.
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