Transactions
PINpad User Guide
12
3. Transactions
Performing Transactions
In order to perform a transaction in a quick and efficient manner you
may type in the transaction amount from the idle screen on your
terminal. This method may be used to start any sale transaction, no
matter what the card type is (i.e. contactless cards or cards with, or
without a chip).
Enter the transaction amount while the idle screen is being displayed by
typing in the amount in pence (ie.
1234
for £12.34) followed by the
enter
key. If you make a mistake when entering the amount you can correct
this by using the correction keys. Press the
clear
key once to delete one
character at a time. Press the
cancel
key to cancel the amount entry
and return to the idle screen.
Contactless card transactions are performed by this method and when
the transaction value is under the contactless card limit (e.g. £30.00).
Your PINpad will only prompt for a card to be presented
when a contactless transaction is allowed. When a
contactless transaction is allowed your terminal will show a
contactless symbol on the screen.
Contactless transactions that are above a pre-set value (Floor Limit)
may go online/dial for authorisation.
If you consistently sell an item at the same price you can “recall” the last
transaction amount by pressing the
dot
key while the idle screen is
being displayed. Your terminal will allow you to confirm if this is the
correct amount, and you can continue with the transaction by pressing
the
enter
key.
Printing the Customer Copy (Duplicate)
Only the merchant copy is printed during a contactless transaction.
Because the transaction value is low and fast transaction times are
desired, the customer copy is not printed by default. Contact terminal
helpdesk if customer contactless receipts are required by default.
If the customer requires a receipt then a customer copy may be printed
any time until another transaction is performed by pressing the
F1
key
whilst the idle screen is displayed. This prints a duplicate of the last
transaction taken and is not restricted to contactless transactions.
For security reasons the full card number is not shown on the
customer copy.