INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - [email protected] – 05 18 AA 59 205 02
8
9 . T R O U B L E S H O O T I N G
Should the UPS fail to function correctly we recommend you perform the following tests
before calling the Hot Line.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
No LED display on
front panel.
Low battery.
Charge battery for up to 8 hours.
Faulty battery.
Replace with the same type of battery.
UPS is not turned on.
Press the power switch again to turn
on the UPS.
In the event of power
failure, backup time is
shortened.
UPS overload.
Remove some non-critical load.
Battery voltage is too low.
Charge battery up to 8 hours.
Battery defect due to high
temperature operating
environment, or improper
use of battery.
Replace with the same type of battery.
Mains normal but the
unit is on battery mode
(LED is flashing)
Fuse is broken.
Replace Fuse
Loose power cord.
Connect the power cord properly.
