INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [email protected] - 07 05 04 205 04
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14
Trouble Shooting
Problem
Possible cause
Solution
The n°1 “FAULT” led and the
n°6 led switch on, the alarm
beeps continuously.
Shutdown of UPS due to
internal overheats.
Make sure that the UPS is not overloaded, the air vents are not
blocked and the ambient temperature is not too high. Wait for
10 minutes for the UPS to cool down before turning on again. If
failed, please contact the distributor or service center.
The n°1 “FAULT” led and the
n°2 and n°5 leds switch on,
and the alarm beeps
continuously.
The UPS output is
short-circuited.
Turn off the UPS. Remove all the connected loads. Ensure that
connected equipment and UPS have no internal faults before
turning it on again. If failed, please contact the distributor or
service center.
The n°1 “FAULT” led and the
n°4 led switch on, the UPS
beeps continuously.
Shutdown of UPS due to
an internal fault.
Please contact the distributor or service center.
The n°1 “FAULT” led and the
n°5 led switch on, the UPS
beeps continuously.
Shutdown of UPS due to
an internal fault.
Please contact the distributor or service center.
The n°1 “FAULT” led and the
n°3 led switch on, the UPS
beeps continuously.
Overcharging protection.
The charger of the UPS is faulty.
Please contact the distributor or service center.
The “ON LINE” led flashes.
The voltage or frequency
of the utility power is out
of the input range of the
UPS.
The UPS is running in battery mode. Save your data and close
the application program. Make sure the utility power is within
the input voltage or frequency range allowed by the UPS.
The n°1 “FAULT” led and the
n°2 led switch on, the UPS
beeps continuously.
The UPS is overloaded or
the load equipment is
faulty.
Check connected loads and remove all no-critical equipment.
Recalculate the load power and reduce the number of loads
connected to the UPS. Check that connected loads are not
faulty.
The n°1 “FAULT” led and the
“BAT.” led switch on, the
alarm beeps every second.
The charger of the UPS is
faulty.
Please contact the distributor or service center.
“BAT.” led flashes
Battery low or battery not
connected.
Check the battery. If the battery is faulty, replace the battery
immediately and make sure that the battery breaker is in “ON”
position.
The utility power is normal,
but the UPS do not work in
line mode
By-pass breaker in “OFF”
position.
Set the by-pass breaker on “ON” position.
Battery not fully charged.
Keep UPS connected to utility power for at least 10 hours to
recharge the batteries again.
UPS overloaded.
Check the loads and remove the non-critical equipment.
In battery mode backup time
is lower than nominal value
Battery is faulty or too old.
Replace the batteries. Please contact the distributor to obtain
the parts and replacement service.
The “ON” button has been
pressed too briefly.
Press the “ON” button for more than 1 second.
The UPS is not connected
to the battery or the
battery pack voltage is too
low.
Check the battery or recharge the battery.
The UPS cannot power on
after pressing the “ON”
button
UPS fault.
Please contact the distributor or service center.