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SCOM100 

Remote control and alarming

 

  SCOM100: Troubleshooting 

7

LED 

Indication 

READY 

Blinking slowly: The unit starts up after power up (approx. 
1 minute) 
Blinking fast: The unit starts after holding the start up 
button pressed during power up: Initialization process 
(approx. 1 minute) 
On: Unit start up completed OK 
Off with ERROR LED off: No user administrator                  
                                         found in SIM 
Off with ERROR LED on: See ERROR LED 

 
 
 

3.1 Quick Troubleshooting 

 

The ready LED 
goes off after the 
start up sequence. 

Case 1: Error LED is off 
You started the unit for the first time and the 
SIM card does not contain a user name and 
phone number in the phone book directory. 
See chapter 3.1. 
Case 2: Error LED is on 
An error occurred during start up. 
See manual chapter 9.4 & 9.5. 

The unit does not 
respond to SMS at 
all. 

The unit does not register to the GSM 
provider network. Check if the ‘NETWORK’ 
LED is blinking. Connect a proper GSM 
antenna to the unit (See Manual chapter 2.6) 

The unit does not 
respond to 
configuration SMS 
commands. 

The ‘Response SMS’ parameter is probably 
off. Set the parameter to on state. 
Read Manual chapter 6.2.1 

The unit does not 
execute my digital 
output control 
commands. 

Check the status LED. 
The unit is probably in STOP or MONITOR 
status. Set the unit status to RUN. See 
Manual chapter 6.1.  
Read the SMS response to your command. 

The unit does not 
send an alarm SMS 
after a digital input 
state changes. 

The device is in STOP mode. 
The respective input is not activated for 
alarming. Activate the input by sending the 
proper configuration command (See Manual 
chapter 4.3). 

Содержание SCOM-100

Страница 1: ...enna attached to the SCOM100 device A SIM card capable of seding and receiving SMS messages Since SCOM100 relies on external factors to provide a functional environment such us the SIM card the GSM ne...

Страница 2: ...f the device is powered by a UPS the AC mains might not be connected or there might be blown fuse If the device is powered by a power supply connected to the AC mains there might be a blown fuse or a...

Страница 3: ...le malfunctions and possible solutions Status Possible reasons Check procedure Check list for SCOM Network LED OFF or steady ON No GSM signal Unit is not registered in network Unit failure GSM network...

Страница 4: ...as a pencil or screwdriver Insert the card into the tray and slide the tray with the card faced down into the cardholder 3 3 First power up factory settings Power up the unit and hold the startup butt...

Страница 5: ...to change DO1 from 0 to 1 In order to visually test the receipt of SMS commands from the devices when sending an SMS to an SCOM if the operator has a close look at the device he will notice that S R...

Страница 6: ...is ready for operation Turns off if one or more operating conditions fail See section 9 5 for details 7 Flashes if a connection to the GSM provider is established 8 Four LEDs indicating the digital i...

Страница 7: ...on An error occurred during start up See manual chapter 9 4 9 5 The unit does not respond to SMS at all The unit does not register to the GSM provider network Check if the NETWORK LED is blinking Conn...

Страница 8: ...ring command seem not to be correct Check sensor cabling for the corresponding channel see chapter 2 4 Set the correct analog channel measurement parameters see Manual 4 5 1 Alarm SMS of an analog inp...

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