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Warranty Information
AUSTRALIAN WARRANTY TERMS & CONDITIONS
LAUNDRY APPLIANCES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances.
It is an important document. Please keep it with your
proof of purchase documents in a safe place for future
reference should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Avenue Burnley VIC, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to
in the ACL and includes a situation when an
Appliance cannot be repaired or it is uneconomic
for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal single
family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months (or
36 months where a valid extended warranty
registration has occurred), following the date
of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or its
ASR may use remanufactured parts to repair your
Appliance. You agree that any replaced Appliances
or parts become the property of Residentia Group.
This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and
from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a
claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia Group
is not liable in the following situations (which are
not exhaustive):