I. Maintenance
J. Warranty
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NOTE:
DO NOT pull on the cabling. Pulling on a
cable can cause it to become kinked or stretched out
of shape, which could prevent the braking system
from functioning properly. A damaged cable should
be replaced. Please have your U-Step 2 serviced if
the cabling becomes damaged.
Your U-Step 2 Walking Stabilizer is warranted for a full year to
work properly and be free from any defects in materials and
workmanship. Additionally, the frame is warranted for three
years from the date of purchase.
In the event of a defect covered by this warranty, we will, at our
option, repair or replace the device. In the event of a problem,
you will need to return the walker for repair at your cost. We will
fix the product or replace it and send it back to you at our cost.
This warranty does not cover device failure due to owner's mis-
use or negligence.
In the event of a minor problem, In-Step Mobility Products will
attempt to resolve the issue by sending replacement parts.
If you have a question about your U-Step 2 or this warranty,
please contact In-Step Mobility Products at
1-800-558-7837.
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Clean your U-Step 2 with a clean, damp cloth when necessary.
Periodically check some of the moving components for wear. On
a daily basis, check over the U-Step 2 by trying the brakes.
Please call your U-Step 2 representative or call
1-800-558-7837
if you experience any problems with the tension of the wheels
or with braking.
