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DQS6800

+

Installation and Operation Manual

Appendix A: Communication and Control Troubleshooting Tips

General Troubleshooting Steps

Follow these steps in troubleshooting 6800

+

product problems:

“Software Communication and Control Issues” on

and

“Hardware Communication and Control Issues” on

outlined in this chapter.

2. Search this product manual and other associated documentation for

answers to your question.

Note

Associated documentation for 6800

+

series products can

generally be found in the product-specific manual that
accompanies every module, in the FR6802

+

Frame Installation

and Operation Manual, and in the 6800

+

Safety Instructions

and Standards Manual.

Product documentation (including manuals, online help, application
notes, erratas, product release notes, and more) can be found on our
website, along with technical support information, training
information, product downloads, and the product knowledge base.

3. Contact your Customer Service representative if, after following

these initial steps, you cannot resolve the issue.

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Содержание DQS6800+

Страница 1: ...Delivering the Moment Installation and Operation Manual Selenio 6800 DQS6800 Quad Video Decoder and Synchronizer Edition A 175 000427 00...

Страница 2: ...foCaster Player Nexio InfoCaster Traffic Nexio InstantOnline Nexio mCAPTURE Nexio News Force Nexio NXIQ Nexio Playlist Nexio Remote Nexio RTX Net Nexio TitleMotion Nexio TitleOne Nexio Velocity ESX Ne...

Страница 3: ...Edition A June 2008 DQS6800 Quad Video Decoder and Synchronizer Installation and Operation Manual...

Страница 4: ......

Страница 5: ...a Product ix Product Servicing ix Returning a Product ix Restriction on Hazardous Substances RoHS Compliance x Waste from Electrical and Electronic Equipment WEEE Compliance xi Safety xii Safety Term...

Страница 6: ...verview 21 Operating Notes 22 Q SEE Compliant Thumbnails 22 Activating DQS6800 Functions 23 Adding a License Key 23 Using the Four Channel Option 24 Using the Video Frame Synchronizer 24 Selecting a T...

Страница 7: ...municate with Installed Modules 61 Pilot Lite Does Not Find All Modules in Frame 62 Pilot Lite or CCS Software Application Not Responding 63 Pilot Lite Cannot Control a Module Showing in the Control W...

Страница 8: ...vi DQS6800 Installation and Operation Manual Contents...

Страница 9: ...ecifications for the DQS6800 Quad Video Decoder and Synchronizer Audience This manual is written for engineers technicians and operators responsible for installation setup maintenance and or operation...

Страница 10: ...o boxes menus submenus windows lists and selection names Italics Indicates E mail addresses the names of books or publications and the first instances of new terms and specialized words that need emph...

Страница 11: ...ld servicing All hardware upgrades modifications or repairs require you to return the modules to the Customer Service center Returning a Product In the unlikely event that your product fails to operat...

Страница 12: ...ring end of life recycling The Directive which took effect on July 1 2006 refers to the following hazardous substances Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr V1 Polybrominated Biphenyls...

Страница 13: ...ducers or users of these products were required to recycle electrical and electronic equipment at end of its useful life and may not dispose of the equipment in landfills or by using other unapproved...

Страница 14: ...oduct relies on forced air cooling it is recommended that all obstructions to the air flow be removed prior to mounting the frame in the rack If this product has a provision for external earth groundi...

Страница 15: ...omposite inputs and four SD SDI outputs though you can upgrade to four input channels via an optional license key Both versions of the DQS6800 module provide 3D adaptive comb filtering time based corr...

Страница 16: ...applications such as Pilot Lite CCS Pilot and CCS Navigator or CCS compliant remote control panels such as NUCLEUS The DQS6800 back connector requires two frame slots within an FR6802 XF or FR6802 QX...

Страница 17: ...provided to other modules Pass black and freeze loss of video modes Input video processing functions including black level gain hue luminance gain offset and chrominance gain offset controls 4 to 4 m...

Страница 18: ...jumpers The number of control and monitoring LEDs on 6800 modules varies Figure 1 1 Typical 6800 Module Table 1 1 on page 5 briefly describes generic 6800 LEDs switches and jumpers See Chapter 3 Oper...

Страница 19: ...rameters Up Moves up through the parameters Control LEDs Various lighting combinations of these control LEDs sometimes referred to as Bank Select LEDs indicate the currently selected bank See Table 3...

Страница 20: ...6 DQS6800 Installation and Operation Manual Chapter 1 Introduction Back Module Figure 1 2 DQS6800 Back Module CPST IN A D B REF IN DATA I O 3 1 4 2 C SDI OUT...

Страница 21: ...eo decoder Video decoder Video decoder Composite Analog in A Composite Analog in B Composite Analog in C Composite Analog in D DATA I O SD SDI out 1 SD SDI out 2 SD SDI out 3 SD SDI out 4 CCS remote m...

Страница 22: ...8 DQS6800 Installation and Operation Manual Chapter 1 Introduction...

Страница 23: ...ng Module Firmware on page 15 See the FR6802 Frame Installation and Operation Manual for information about installing and operating an FR6802 QXF or FR6802 XF frame and its components Caution Before i...

Страница 24: ...frames without fans The modules cannot be installed in FR6802 DM and 6800 7000 series frames Note To maintain proper temperatures ensure that the front panel is closed at all times and that the fan m...

Страница 25: ...g or damaged Remove the anti static shipping pouch if present and all other packaging material Retain the original packaging materials for possible re use See Unpacking Shipping Information on page ix...

Страница 26: ...per CJ1 sets the module for either local or remote control The default setting is for remote control Jumper J4 sets the genlock input to either back module input Ref In or interal Frame Reference The...

Страница 27: ...for Local and Remote Control Frame Reference Ref In Jumpers You must set both jumpers J2 and J4 to configure Frame Reference or Ref In Follow this procedure to set the J2 and J4 jumpers 1 Locate jump...

Страница 28: ...se modules require no specialized installation or removal procedures However if installing both front and rear modules ensure that the back module is installed first before plugging in the front modul...

Страница 29: ...rading the Firmware You can upgrade your 6800 module s firmware using the Software Upgrade tool This tool is included with CCS Pilot Co Pilot or Navigator software version 3 1 1 or later Caution The F...

Страница 30: ...add one device from each IP address All items in a frame have the same IP address The selected devices appear in the table under Device Name These devices will receive the same upgrade package 6 Befor...

Страница 31: ...n that you want to proceed with the request If you have multiple devices selected multiple transfer tasks are submitted one per device The transfer now progresses You may minimize the Software Upgrade...

Страница 32: ...ackage from our website or from your CD ROM do so now Putting the Module in Boot Loader Mode Follow these steps to put your the module in Boot Loader mode 1 Remove the affected module from the 6800 fr...

Страница 33: ...and then drag or copy and paste the module s device icon from the Catalog folder into the Network or Discovery folder 2 Right click the device icon and then select Properties 3 On the Device tab of th...

Страница 34: ...ion 4 In the third field enter 1 0 slotnumber where for example 1 0 5 would refer to the module in slot 5 of the frame number 0 5 Close the window 6 You can now continue your firmware upgrade as descr...

Страница 35: ...scussed in this chapter Operating Notes on page 22 Activating DQS6800 Functions on page 23 Changing Parameter Settings on page 28 LEDs and Alarms on page 47 See the following documents for information...

Страница 36: ...e new settings are saved and will be restored if the module loses power and must be restarted Q SEE Compliant Thumbnails When installed in an FR6802 QXF frame that also contains a 6800 ETH resource mo...

Страница 37: ...software must be in Control mode Follow these steps 1 Select the DQS6800 module in the Navigation pane right click and then select Control to open the module s Control window 2 If it is not already s...

Страница 38: ...ear in the Input A and Input B folders When the four channel option is enabled additional parameters for Input C appear in banks 8 and 9 and parameters for Input D appear in banks 10 and 11 Otherwise...

Страница 39: ...for that input If FS Mode for that input is set to Delay the Horizontal Delay and Vertical Delay parameters will be available for that input and the Horizontal Phase and Vertical Phase parameters wil...

Страница 40: ...he OSD Channel parameter appears in Table 3 5 on page 34 Choosing Decoder Options The DQS6800 module has the following options for the decoder Notch filter 2D adaptive 3D adaptive comb filter These op...

Страница 41: ...eo standard This enables setup parameters in NTSC and disable setup parameters not supported in PAL B Since the DQS6800 can output only one video standard at a time all the input signals should be the...

Страница 42: ...ollow these steps to change the DQS6800 parameter settings 1 Rotate the hex switch mode select rotary switch to 0 2 Once the hex switch is set to 0 toggle the navigation switch up or down to select a...

Страница 43: ...er parameter number letter in the current bank and then repeat step 4 or Rotate the hex switch to 0 again to select a different bank and then repeat steps 3 and 4 Note For best results use the availab...

Страница 44: ...parameter value Reading Software and Hardware Versions The current software version of your DQS6800 module can only be viewed using a CCS enabled control panel or a CCS software application such as P...

Страница 45: ...e frame that contains a 6800 ETH module that provides access to your module 4 Click OK to close the Add IP address window and then OK again to close the Discovery Options window 5 Click Start This tri...

Страница 46: ...4 on page 33 lists DQS6800 reference setting parameters Table 3 5 on page 34 lists DQS6800 output channel setting parameters Table 3 6 on page 37 lists DQS6800 input channel parameters The parameters...

Страница 47: ...0 2 Sets the sync source Freerun Genlock Input A Input B Input C four channel option only Input D four channel option only Reference Standard Set 0 1 Selects the system operation standard Auto 525 59...

Страница 48: ...TSG Output Ch 1 EDH Enable 1 A Enables EDH insertion in output 1 On Off Output Ch 2 Source Sel 1 3 Sets the input source for output 2 Input A Input B Input C four channel option only Input D four cha...

Страница 49: ...ut 3 Output 4 Null Thumbnail Source 1 7 Sets the input source for thumbnail streaming when module is installed in a FR6802 QXF frame with a 6800 ETH Input A Input B Input C four channel option only In...

Страница 50: ...nel Table 3 6 DQS6800 Input A B C D Channel Parameters Path Parameter Name Bank Switch Function Options or User Range A B C D Status Video Present Reports the presence of video on the selected input c...

Страница 51: ...Reports the analog gain set by auto gain control 1024 to 4095 Analog Gain 4 3 6 3 8 3 10 3 Sets the analog gain when Auto Gain Control parameter is set to Manual 1024 to 4095 2300 Video Processing Dec...

Страница 52: ...nable 4 9 6 9 8 9 10 9 Enables wideband chroma LPF Note When this filter is enabled higher frequencies of chroma will be allowed to pass Enable Disable PAL UV Filter 4 A 6 A 8 A 10 A Enables the UV fi...

Страница 53: ...9 Sets the Cb gain for the selected input channel stepping in 0 1 dB increments 6 0 to 6 0 0 0 Cr Gain 5 A 7 A 9 A 11 A Sets the Cr gain for the selected input channel stepping in 0 1 dB increments 6...

Страница 54: ...Sets all lines in field 1 to be with setup Note that this parameter is not available in PAL Customized All Clean Field 1 Line 10 Field 1 Line 22 Sets the specified line to be with or without setup No...

Страница 55: ...22 have options of Bypass to Y or Clear only Bypass to Y Clean Active Video VBI Field 1 Line 23 Mode Sets the decode mode for line 23 of field 1 This line is only available in PAL and is always an act...

Страница 56: ...de for the reference input when you are in the section of the parameter list for one of the three inputs that are not the reference input the Delay option will not be available and when the Reference...

Страница 57: ...for this input is set to Delay 0 to 524 lines 525 0 to 624 lines 625 Horizontal Delay Adjusts the horizontal timing of the selected input channel when compared with the reference video stepping in 0 0...

Страница 58: ...rs Path Parameter Name Function Options or User Range Input Channel A Input Channel B Input Channel C four channel option only or Input Channel D four channel option only SQM Luma High Threshold Sets...

Страница 59: ...ck monitoring references Figure 3 1 shows the location of the monitoring LEDs on an DQS6800 module Table 3 8 describes each LED in more detail Figure 3 1 Location of DQS6800 LEDs Monitoring LEDs Modul...

Страница 60: ...ndard On Off On Lock Ref Source is input B reference standard is matched with system standard Flashing Off Flashing Lock Ref Source is input B but reference standard is mismatched with system standard...

Страница 61: ...only Flashing Input C is present but mismatched with the system standard On Input C is present four channel option only Input D Prst Off Input D is not present four channel option only Flashing Input...

Страница 62: ...our DQS6800 module the Module Status LED will flash Alarms are usually logged and monitored within available software control applications for example Pilot Lite or Pilot You can only differentiate be...

Страница 63: ...determines whether a triggered alarm will be reported as major or minor The range is 1 10 A priority of 6 or higher is a major alarm and a priority of 5 or lower is a minor alarm Trigger s This option...

Страница 64: ...matched Output Ref Standards Reports that the output standard system standard is different from the reference source standard which could be set to Genlock Input A Input B Input C or Input D Reference...

Страница 65: ...Low Reports that the luma component remains below the threshold defined by the SQM Luma Low Threshold parameter Input 1 240 0 2 0 Chroma Peak Reports that the chroma component has exceeded the thresh...

Страница 66: ...52 DQS6800 Installation and Operation Manual Chapter 3 Operation...

Страница 67: ...ications Overview The following specifications appear in this chapter Inputs on page 56 Outputs on page 57 Propagation Delay on page 58 Power Consumption on page 58 Operating Temperature on page 58 Sp...

Страница 68: ...umber of inputs 4 Standard Composite NTSC PAL B PAL M SECAM Quantization 11 bits Connector BNC Impedance 75 Return loss 40 dB 0 1 Mhz to 6 Mhz Input level 0 5 2 0 V pk to pk 1 0 V pk to pk typical Com...

Страница 69: ...ndard SMPTE259M c 270 Mbps 525 625 component Quantization 10 bits Connector BNC Impedance 75 Return loss 18 dB from 5 Mhz to 270 Mhz Signal level 800 mv 10 DC offset 0 0 0 5V Rise fall time 400 ps to...

Страница 70: ...ately 10 seconds Operating Temperature The operating temperature for DQS6800 modules is 41 to 113 F 5 to 45 C Table 4 5 DQS6800 Propagation Delay Specifications Item Specification Propagation delay De...

Страница 71: ...Troubleshooting Tips Overview Find the following troubleshooting information in this appendix General Troubleshooting Steps on page 60 Software Communication and Control Issues on page 61 Hardware Co...

Страница 72: ...r question Note Associated documentation for 6800 series products can generally be found in the product specific manual that accompanies every module in the FR6802 Frame Installation and Operation Man...

Страница 73: ...t been specified Pilot Lite is not communicating with the appropriate slot See your FR6802 Frame Installation and Operation Manual for more information on slot identification COM port is used elsewher...

Страница 74: ...ve the back module c View the 20 pin spring connector at the bottom of the back module See Figure A 1 Figure A 1 Back Module to Front Module Connector This connector should not have any bent or presse...

Страница 75: ...s can be installed but only one can be opened at a time Pilot Lite Cannot Control a Module Showing in the Control Window Consider these questions Did you physically set the jumper for local control If...

Страница 76: ...up to three other connected frames and the CCS software Only one frame in the group of linked frames can contain an ICE6800 or a 6800 ETH module containing both will cause communications to fail For m...

Страница 77: ...PC and the frames ensure that the frames have three or more minutes to recover from the power failure before you exit the application and restart the PC Module Does Not Seem to Work Although the foll...

Страница 78: ...66 DQS6800 Installation and Operation Manual Appendix A Communication and Control Troubleshooting Tips...

Страница 79: ...edge controls 28 operation 21 52 CCS applications 63 changing parameter settings 30 refreshing and discovering modules 30 Changing parameters 28 Chroma gain 40 Chroma offset 40 Clear alarm 51 Comb fil...

Страница 80: ...ule status 50 monitoring 47 License keys 32 adding 23 purchasing 12 Local control 28 63 Loss of video 25 Loss of video output mode 44 Luma gain 40 Luma offset 40 M Manual information vii Maximum allow...

Страница 81: ...emote control 63 Required frames 14 Reset factory defaults 30 Returning a product ix Revision history manual vii RoHS compliance x Rotary switch 28 S Safety precautions xii Serial number 32 Shipping i...

Страница 82: ...Index Vertical delay 25 Vertical phase 25 Vertical timing 25 Video frame synchronization 24 input specification 56 output specifications 57 W WEEE compliance xi Writing conventions viii Y Y C separat...

Страница 83: ......

Страница 84: ...45040 Tel 1 513 459 3400 www broadcast harris com 2008 Harris Corporation Harris is a registered trademark of Harris Corporation Trademarks and tradenames are the property of their respective companie...

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