4
INSTRUCTIONS FOR THE USER
1 Burner
2
Flame safeguard sensor (where fitted)
3 Injector
4
Ignition spark plug
If you have a problem with the cooktop, check the table below. You may be able to solve the problem and
this will save you from paying for a service call. You will have to pay for a service call even in the warranty
period if the problem is one listed below
FAULT
POSSIBLE CAUSES
REMEDY
Burner will not light
even though the
sparker is working.
Knob not held down long enough in
‘High’ position for flame safeguard
(where fitted) to engage
Repeat lighting procedure and hold knob
down for 6 seconds in ‘High’ position (refer
page 3)
Gas supply valve turned off
Turn on gas supply to appliance
Wrong knob turned
Ensure the knob you are turning
corresponds to the burner you want to light
Port blockage in ignition area
Ensure that ports in ignition area are clean
and dry
Ignition spark plugs wet or dirty
Dry or clean ignition spark plugs
No spark is obtained
when control knob is
activated
Electricity supply is disconnected or
switched off"
Switch on electricity or check fuses
Ignition spark plugs wet or dirty
Dry or clean ignition spark plugs
Flames uneven or
tending to lift
Flame ports blocked or wet
Clean or dry flame ports
Burner incorrectly fitted
Ensure this component is fitted correctly
Flames not staying on
when knob released
Knob not held down long enough
in ‘High’ position for flame safeguard
(where fitted) to engage
Repeat lighting procedure and hold knob
down for 6 seconds in ‘High’ position
(refer page 3)
Knob not set between ‘High’ and
‘Low’
Knob MUST be set between these
positions
Dirt or spillage on flame safeguard
sensor (where fitted)
Clean flame safe guard sensor tip
Low heat, slow
cooking
Incorrect cooking pot or pan being
used
Refer to table page 3
Benchtop or knobs
overheating
Incorrect cooking pot or pan used
Check table on page 3 for correct pot or
pan to be used
Pot or pan not located on burner
properly
Ensure pot or pan is centrally located
on burner
If the above points have been checked and there is still a problem with the cooktop, please call the Service
Centre.
