Doc ID:IKUSI OP-13TX Optical Transmitter User Manual V1
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© 2018 IKUSI ANZ Pty Ltd - All rights reserved - Reproduction without consent is prohibited
02-May-2018
6.0 Guarantee and repair items
1.
Each unit is packaged with Products Qualification, and individual serial number
2.
Warranty period is
12 months
from time of purchase.
3.
Micro-processor software, with the function of monitoring laser status, digital display, alarm,
network management etc.
4.
Pump laser will not be damaged only by outside induced factor. In case of Red flashing led
(Alarm). Please contact Ikusi for technical support and possible return for repair.
5.
User should not open the top cover for repair, otherwise, even within guarantee period, may void
warranty and maintenance material fee may be charged.
6.
Lifelong upgrade is provided even guarantee period has expired.
7.
If component is damaged by outside -induced factor, material fee will be charged.
Please note:
1. Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods.
2. During the process of repair, some or all of your stored data may be lost. Please ensure that you
have saved this data elsewhere prior to repair.
Contact Ikusi for any return material authorization (RMA) via
A pre-authorized copy of RMA form must accompany all return shipments. All return goods must be
reasonably prepared for shipment, including packaging and proper boxing for small components
and/or banding for pallets, to protect them during transit. Received Damaged Goods caused by
improper packaging will not be credited. ALL Goods must be returned in its Original Packaging and
must be in Good Saleable Condition. Goods not meeting this condition will be rejected for credit.