WARRANTY
1.
The product is covered by a warranty against any mal-
functioning, under the conditions of this warranty and
subject to the authentication on the warranty slip with a
copy of proof of purchase showing the nature and de-
scription of the goods. Any changes and deletions to the
warranty slip by unauthorised persons cancel the war-
ranty.
2.
The period of the iKonia product's warranty is for 24
months from the date of sale of the item but not more
than 27 months from the product's manufacture date.
3.
The warranty for the LCD display, the batteries instal-
led in the iKonia item, is for 6 months from purchase date
and in any event, not more than 9 months from produc-
tion date. In the TFT monitors in the LCD display from
3.5" to 10" up to 5 defective pixels can appear (white,
black or sub-pixels); beyond this limit, the product is con-
sidered defective.
4.
The warranty period for accessories related to the pro-
duct, for example, power supplies, remote controls, han-
dles, cables, etc., is for one month from the purchase
date, with the exception of non guaranteed mechanical
damages.
5.
The defect found within the warranty period will be re-
paired free of charge as soon as possible, after it has
been taken charge of by the authorised technical help
service. In the case of replacement parts, the terms can
be extended by the help service.
6.
The breakdown must be flagged by and not after 10
days of having noted it.
7.
The customer is expected to deliver the product in its
original packaging with all its accessories to the authori-
sed help centre.
8.
The faulty product that has not been repaired within 3
months will be replaced or handled through commercial
means.
9.
In the case of an unjustified complaint such as a fun-
ctioning product, or damage caused by the customer
who filed the complaint, the cost of expert estimation will
be debited.
10.
Transportation costs from and to the help service
centre are charged to the customer and in any event,
non reimbursable, even for under warranty cases. Any
damages to the product during transportation, or for ina-
dequate packaging, cannot be considered under war-
ranty.
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