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instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or water
damage including but not limited to
damage caused by excessive lime in
the water supply, damage caused by
abnormal environmental conditions.
•
Consumable parts including batteries and
lamps.
•
Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
•
Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
•
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
•
Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
•
Repairs caused by installation which is
faulty or not according to specification.
•
The use of the appliance in a non-
domestic environment i.e. professional
use.
•
Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport. However, if IKEA delivers
the product to the customer’s delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
•
Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee,
the appointed Service Provider or its
authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
This IKEA Guarantee applies only to products
purchased and installed in AUSTRALIA.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
•
The technical specifications of the
country in which the guarantee claim is
made.
•
The Assembly Instructions and User
Manual Safety Information.
AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA to:
•
Make a service request under this
guarantee.
•
Ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic
trouble shooting for your appliance at the
time of service call request. Please see the
IKEA catalogue or visit www.ikea.com to find
your local store phone number and opening
time.
In order to provide you a quicker service,
please also always refer to the IKEA article
number (8 digit code) placed on the rating
plate of your appliance.