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17
TROUBLE SHOOTING
Warning!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not
operate.
The mains plug is not
connected to the mains socket
correctly.
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
The mains plug is not
connected to the mains socket
correctly.
Connect a different
electrical appliance to the
mains socket. Contact a
qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance
stands stable.
The compressor operates
continually.
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to
cool to room temperature
before storing.
The temperature in the
appliance is too low/too
high.
The temperature regulator is
not set correctly.
Set a higher/lower
temperature.
The door is not closed
correctly.
Refer to "Closing the door".
The food products'
temperature is too high.
Let the food products
temperature decrease to
room temperature before
storage.
Many food products are stored
at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
Open the door only if
necessary.
The door has been opened
often.
The lamp does not work.
The lamp is defective.
Contact the nearest IKEA
Call Centre or Store.
If your appliance still is not working properly
after making the above checks, contact the
nearest IKEA store.