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ENGLISH 31
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician’s visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-
domestic environment i.e. professional use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product
to the customer’s delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service partner
repairs or replaces the appliance under
the terms of this guarantee, the appointed
Service Provider or its authorized
service partner will reinstall the repaired
appliance or install the replacement, if
necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local legal
demands. However these conditions do not
limit in any way consumer rights described in
the local legislation.
The dedicated AFTER SALES for IKEA
appliances
Please don’t hesitate to contact IKEA
appointed After Sales Service Provider to:
• make a service request under this
guarantee;
• ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual before
contacting us.
How to reach us if you need our service
Please refer to the last page
of this manual for the full list
of IKEA appointed After Sales
Service Provider and relative
national phone numbers.
In order to provide you a quicker
service, we recommend to use the
specific phone numbers listed on this
manual. Always refer to the numbers
listed in the booklet of the specific
appliance you need an assistance for.
Please also always refer to the IKEA
article number (8 digit code) and 12
digit service number placed on the
rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of
the appliances you have purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.
Coverage for equipment purchased in Russia
This warranty is applicable only to equipment
purchased in Russia. The warranty service
obligations remain in force only if the item
was installed in accordance with the following
requirements:
• the technical requirements accepted in the
country where the customer applied for
warranty service;
• the safety rules given in the installation
instructions and user manual.