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Call transfer

4£®4 Call transfer

1>. There may be following 4 cases after a call is transferred from A to B:

a. A does not hang up and B picks up his handset

Then communication between A and B is established while the outside caller is on Hold (music on hold),

whoever hang up (A or B), the system transfer outside caller to the other.

b. A does not hang up and B does not answer A within 25 seconds

If Ext. B does not answer A within 25 seconds, then A will restore the connection with CO line, and B will

stop ringing.

c. A hangs up and B answers the call

B will answer the outside caller.

d. A hangs up and B does not answer the call within 25 seconds

Call will be back to A and will ring for 25 seconds,if A is busy,the system will cut off.

2>. The FLASH TIME is 100ms to 1500ms for patting the hook, you may press FLASH button instead of pat the

hook for transferring the incoming call.

3>. The extension, which transfer the call,has 5 seconds to dial the extension number required otherwise the

incoming call will be back to him again.

4>. The Flash time can be set (see 3.4).

Format: Pat the hook then dial the extension number

Description: Allows you to transfer an incoming call to another extension.

Example: Extension 805 is talking to CO line and want to transfer the CO line to extension 807, then extension 805 can

transfer the incoming call to extension 807 by patting the hook and dialing 807.

0

8

7

Chapter 4 Operating Instruction

Extension 805 Patting hook Hearing the internal Input 807

dialing tone

23

is talking

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Содержание TC-2000 Seires

Страница 1: ...ng Set CO Line Assign Flash time for Call transfer Assign dial out mode for extension Assign CO line to exclusive extension Extension class assignment Setting restriction class Call duration control Flexible coding Return to system default settings The default setting for TC 2000 Series Chapter Four Operating Instruction Outward dialing directly Outward dialing by dialing 0 first Outward dialing b...

Страница 2: ...ssign certain C O line be monitored Appendix Doorbell Door opener Telephone Recorder Chapter Five Maintenance Troubleshooting Outgoing calls cann t be made Outside calls cann t dial in Intercom cann t be made Chapter Six Warranty Warranty Chapter Seven Appendix Index of system programming Table of Contents 29 29 29 30 30 30 31 31 33 34 35 32 32 32 36 37 ...

Страница 3: ...olar testing circuit and system multi function testing circuit 4 Voice volume amplifying system which is made of patented amplifying module that enormously improves the communication quality Extension system 5 Extension pick up hang up testing circuit 6 Special thunder strike discharging circuit buffer circuit 7 Signal exchanging matrix circuit Power control system 8 DC48v 9 AC65v ringing current ...

Страница 4: ...nsfer Three way conference Intercom dialing Multiple communication lines Caller ID Call Forwarding Doorbell and door lock Monitor and recorder Specifications 1 Capacity CO Lines 1 to 6 Extensions 8 to 32 2 Exterior sockets Conjunction for extensions 3 Communication lines 7 4 Transmission attributes Extension to extension 1 5dB Extension to trunk line 2 0dB 5 Ringing current 65v 50Hz 6 Feeding curr...

Страница 5: ...4F 2 Places in which shocks or vibrations are frequent or strong 3 Dusty places or places where water or oil may come into contact with the unit 4 Near high frequency generating devices such as sewing machines or electric welders 5 On or near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install in the same room with the above eq...

Страница 6: ...ecting CO lines extensions to the unit 1 Please connect the monomer crystal with EXT line and CO line separately 2 Make sure to avoid short circuit 3 Connecting extensions according to the in dicated extension positions and CO lines to the correspanding line ports on the unit 2 Zero load power on inspection 1 The operation voltage of this product is AC220V 110V 10 Check out the voltage of local po...

Страница 7: ...t the setting is done correctly and saved in the system If instead an array of short chirps is heard that would indicate an error occurred in the setting You need to check it out and reset the system 3 0 0 6 All the setting involved multiple users can be carried out in a batch process mode It will surely increase the speed and accuracy of the setting 3 0 1 1 Un locking Programming Password Format ...

Страница 8: ...g call for CO line 1 and extensions 803 and 806 to ring for CO line 2 incoming calls then you may perform the following operation 1 The default ringing extensions are extensions 801 to 804 2 Ringing extensions must be among extensions 801 to 808 3 At most 8 extensions can be set to ring for one CO line if the ringing extensions less than 8 then end with 4 The system must be unlocked before program...

Страница 9: ...ge the system will terminate playing the message waiting for the caller to complete dialing 5 The caller will be connected to extension 802 if he she dial 0 first for inquiry 6 If a busy extension is dialed the system will search for a vacant one increasingly beginning from extension 802 3 2 Setting the operating mode Setting the operating mode 3 2 1 Operator mode 3 2 2 Set Auto Attendant OGM 1 0 ...

Страница 10: ...ine doesn t dial the extension number in 8 seconds after hearing the OGM then the C O line will be cut off A2 Format 25 2 At auto attendant mode if the C O line doesn t dial the extension number in 8 seconds after hearing the OGM the C O line will be transferred to extension 802 B1 Format 25 3 At auto attendant mode if the C O line dials the extension number but the called extension doesn t answer...

Страница 11: ...he incoming calls high frequently used one to the port of high position while for the out going one to the low position port 3 If the setting is wrong you may hear nothing after dialing 0 4 The system can be used as internal communication system in case of no CO line You can input 3 Chapter 3 System Programming 11 4 1 3 2 Pick up 801 Input 3 1 2 4 Du Hang up and unlock Format 81 m Explanation m me...

Страница 12: ...e Set Direct Dial out mode for extension 803 Format 8 000 Description To reset Direct Dial Mode to the default setting for all extensions 3 5 2 Resetting Direct Dial mode 3 0 8 0 8 8 1 0 0 3 5 Assign dial out mode for extension Assign dial out mode for extension 1 Extensions with direct dial out mode make internal calls should dial first followed by extension number 2 The default mode of dial out ...

Страница 13: ...ation 41 Shift to program mode A CO line port number abc Extension number Description Assign CO line exclusively be accessed by certain extensions for outgoing calls and other extensions can t use it for outgoing calls Example To assign CO line 2 exclusively for extensions 803 and 807 3 6 1 Assign CO line to be exclusively accessed by certain extension s 3 7 8 8 1 4 0 0 2 3 6 Assign CO line to Exc...

Страница 14: ...ns with one command Example Assign the calling class to be 3 for all extensions 3 7 1 Assign calling class for certain extension 3 7 2 Assign calling class for all extensions 6 5 3 3 7 Extension Class Assignment Extension Class Assignment 1 This command enables a user to set class restriction on extensions in a fast and convenient way especially when most extensions have the same class For example...

Страница 15: ...k less than 4 digits then ending with 3 This setting only applies to the extensions with class1 class5 Chapter 3 System Programming Pick up 801 Input 52 573 Du Input 8 Du Hang up Format 5 0 abcd Explanation abcd The leading 1 to 4 digits of special calling number Description Permit to dial the phone numbers starting with abcd only Example Permit you place calls start with 0757 358 only Format 5 0 ...

Страница 16: ...alling time up to 99 minutes for extension after cancel the call duration control function Example Cancel the call duration for extension 805 3 9 1 Setting call duration for extension 3 9 2 Clear call duration control 5 5 5 8 8 9 9 1 0 0 3 9 Call Duration Control Call Duration Control The call duration time should be in 1 to 99 minutes Chapter 3 System Programming Pick up 801 Input 9 805 15 Du Han...

Страница 17: ...et the current extension numbers to the original ones to avoid duplicate numbers 3 10 1 Extension Number Assignment 3 10 2 Restoring Original Extension Numbers 3 2 3 4 0 8 8 0 7 7 3 1 0 0 0 3 8 3 10 Flexible coding Flexible coding 1 New extension number must be among 100 999 2 New extension number should not be chosen from the original extension numbers namely from 801 to 832 Chapter 3 System Prog...

Страница 18: ...rn to System Default Settings The default setting for TC 2000 series Operating mode Operator mode Ringing extension 801 to 804 External lines 1 to 6 Trunk line grouping not set Outgoing class 1 Restrict outgoing digits No Original EXT number 801 to 832 Dialing out mode Dial 0 or patting hook for outgoing calls Chapter 3 System Programming Pick up 801 Input 6 000 Du Hang up ...

Страница 19: ...t after hearing the internal dialing tone then dial the CO line number after hearing the CO line dialing tone Description When the extension isn t assigned to direct outward mode you will hear the internal dialing tone after picking up the handset dial 0 then you enter the CO line you may dial the CO line number after hearing che CO line dialing tone 1 The user should dial 0 within 5 seconds after...

Страница 20: ...ied or not in using Pick up EXT Dial 3 Hearing the CO Dialing CO line number Talking Hang up a e c b f d 4 1 3 Outward dialing by patting hook Format Pick up the handset and patting hook dial the CO line telephone number after hearing the CO line dialing tone Description At in direct outward dialing mode pick up the handset and you will hear the internal dialing tone patting hook then you can dial...

Страница 21: ...at direct outward dialing mode and he want call extension 807 Format Dial the extension number directly Description Extension 805 is at in direct outward dialing mode and he want call extension 807 then Talk Talk Talk Talk 1 Intercom calling is free of charge Chapter 4 Operating Instruction Pick up EXT Hearing the CO Input 807 Internal communication Hang up Pick up EXT Hearing the internal Input 8...

Страница 22: ...tly No extension will ring when an inmcoming call is received the recorder system message will be heard to provide which extension to call 1 DISA mode see 3 2 6 2 When a caller dials 0 for inquiry extension 802 will ring If extension 802 is busy the system will search for a vacant extension starting from extension 803 Talk Chapter 4 Operating Instruction Extension ring Pick up handset of Talking H...

Страница 23: ...be back to A and will ring for 25 seconds if A is busy the system will cut off 2 The FLASH TIME is 100ms to 1500ms for patting the hook you may press FLASH button instead of pat the hook for transferring the incoming call 3 The extension which transfer the call has 5 seconds to dial the extension number required otherwise the incoming call will be back to him again 4 The Flash time can be set see ...

Страница 24: ...otherwise you will be come back to the CO line again 3 The Flash time can be set see 3 4 Format Pat the hook then dial the extension number Description This funciton let you make an outgoing call from one extension then divert and connect other extension to CO line Example Extension 805 makes an outward call then transfer the call to extension 801 0 8 1 Chapter 4 Operating Instruction Extension 80...

Страница 25: ... A or B the system transfer outside caller to the other one b A does not hang up and B does not answer A within 25 seconds If Ext B does not answer A within 25 seconds then A will restore the connection with CO line and B will stop ringing 2 The FLASH TIME is 100ms to 1500ms for patting the hook you may press FLASH button instead of pat the hook for transferring the incoming call 3 The extension w...

Страница 26: ... Allows you to answer an incoming call direct or transferred that is ringing at another extension Format 7 Internal call can t be picked up Chapter 4 Operating Instruction Pick up the handset hearing the Input 7 Pick up the call Pick up the handset hearing the Input 7 Pick up the call of non ringing extension of non ringing extension internal dialing tone dialing tone 26 ...

Страница 27: ...mat Pick up the handset than hang up 1 Extension which have already been assigned as a forwarded destination cannot set the Call Forwarding feature 2 Pick up the handset of extension with Call Forward function you will hear nothing and can t do any operating you must hang up to cancel the function first If the extension is at direct dialing out mode you should input first to enter internal line Ch...

Страница 28: ...tands for 0 Chapter 4 Operating Instruction Pick up EXT 803 Input 81 8 continuous du 10 continuous du 3 continuous du 28 9 3 4 10 Priority access and monitoring Format 9 n Explanation n stands for the CO line port number Description Establish direct connection with CO line regardless whether or not this line is occupied This feature ensures the director or owner of a company control the CO line co...

Страница 29: ... Pls refer to the below sketch map BELL refers to the socket Connecting the head of monomer crystal to the socket BELL No 3 CO line socket 208 is NC No 2 CO line socket Connecting the long cores to the doorbell Connecting the short cores to the wire of the lock No 1 CO line socket 1 For the doorbell ours are available for their small dimension nice appearance good tone and easy installation 2 Conn...

Страница 30: ...the Input 00 Open the door EXT want to Pick up EXT Hearing the Input 4 Open the door Doorbell Calling Pick up EXT Hearing the Input 7 Pickup the doorbell call Doorbell Calling Pick up EXT Answer the Doorphone call dialing tone dialing tone dialing tone 4 11 3 2 Doorbell Call Pickup Format 7 Description Allows you to answer doorbell call from a non ring extension If the extension is on direct diali...

Страница 31: ... monitored Extensions Format 43 Description When user want to cancel all monitored extensions or change most of monitored extensions then he can use this command 4 12 3 Assign certain C O line be monitored Format 44 a n Explanation a is the C O line port number n 0 means cancel the function n 1 means the C O line will be monitored Description After the function has been set once the CO line is bus...

Страница 32: ...top when on hook Record Play functions with Normal Tape For Type B DigitalRecord Automatically Answer Machine Function Applications Telephone charge list intendance in enterprises To supervise the behavior of leak bribe by staffs Memorandum during business negotiation A Best Co workerfor a harmoniousfamily The Evidence Recordfor Attorney Police The sweet memorybetween friends andrelatives Type B w...

Страница 33: ...icator LED flash If EXT is set to class 6 All extensions cann t make outgoing calls Trouble exists Trouble exist Change extension class One of extension hung up improperly Cancel the setting Voltage not stable or magnetic disturbance Using a UPS and avoid from disturbance Avoid the distrubance Contact local dealer Yes Yes Yes Yes Yes No The CO line is set to special Extension Check again after shu...

Страница 34: ...ther equipment 3 No message recording at auto operator mode Any message recording Check CO line conjunction loose If the CO line connecting to other equipment If set OGM mode Record message and try again Re install Disconnect the equipment Contact local dealer Yes Yes Yes Yes No No No Chapter 5 Maintenance Troubleshooting ...

Страница 35: ...tension cord short circuit Hang up the extension properly Part the short circuit point If intercom regular Work normal now Contact local dealer Restore original extension number Yes No Yes No No 5 3 Intercom can t be made 1 Extension hung up improperly 2 Extension number wrong Chapter 5 Maintenance Troubleshooting ...

Страница 36: ...mber first Then send the defective instrument to local dealer You must include a letter with the return authorization number describing unambiguously the way in which the product is defective along with a proof of purchase We do not warrant and specifically disclaims any warranty whether express or implied of the fitness for a particular purpose other than the warranty contained herein No implied ...

Страница 37: ...nal Assign CO line exclusive to EXT Assign EXT to CO line EXT class assignment Assign calling class for all extensions Clear leading digits for class n Setting leading digits for class n Setting special calling number Clear special calling number Extension number assignment Restoring original extension numbers Direct dial out Assign Flash time Resetting direct dial mode Setting call duration for e...

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