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HiH66 does not turn on AC adaptor isn't plugged into a working wall socket
or not plugged into the power supply jack on back
of the unit Plug the AC adaptor into a working wall socket and plug the
connector into the supply jack on the unit
HiH66 requires a reset If unit is plugged in and doesn't respond, try resetting the unit by following
these steps:
a) remove iPod from dock
b) unplug unit from power source
c) remove back up batteries
d) wait 1 hour, then resume use
iPod does not dock
properly iPod didn’t install properly Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
Battery Low icon always
flashing
Batteries are weak Replace with new batteries
Batteries were not installed properly Check to make sure the polarity ( + and – ends) matches the diagram
in the battery compartment
iPod does not respond
to the unit/iPod is
playing but no sound
comes out iPod is not installed properly Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
Your iPod software is too old Upgrade software on your iPod. For details visit
http://www.apple.com/ipod/download
iPod is locked up/plays but no sound
comes out
Check the volume setting. Make sure your iPod is working properly
before docking into the unit. Please refer to your iPod manual for
details. See above for software upgrade information.
You may need to reset your iPod. To do so:
1. Toggle the Hold switch to hold position, then off.
2. Press and hold the Menu and center Select buttons at the same
time until Apple logo appears. You may need to repeat this
step.
Using 1
st
or 2
nd
generation iPod, iPod Shuffle or
other devices.
HiH66 cannot control those iPods or other devices.
iPod didn’t charge up iPod is not installed properly Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
iPod is locked up/ frozen
iPod battery has problem
Please make sure your iPod is working properly before docking into the
unit. Please refer to your iPod manual for details.
6
Troubleshooting
Solution Symptom Possible Problem
No sound from HiH66 Volume is set too low on HiH66 Make sure volume is turned up
Move unit away from potential sources of external interference such as
computers, modems, wireless devices (routers) or fluorescent light HiH66/iPod performance
is erratic
The HiH66 is reacting to external interference
HiH66 doesn’t
respond