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A U T O V A C   E C L I P S E   T R O U B L E S H O O T

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PROBLEM

SOLUTION

Unable to power on

• Please charge before use. This is commonly caused due to low battery. Visit the FAQ page and  
  view the “Power” category at www.ihomeautovac.com.

Power Button Flashing RED

• There is a SYSTEM ERROR; power button flashing RED. Visit the FAQ page and view the    
  “POWER” category at www.ihomeautovac.com.

Unable to Start Cleaning

• Please charge before use. This is commonly caused due to low battery.
• There is a SYSTEM ERROR; power button flashing RED. Visit the FAQ page and view the    
  “Power” category at www.ihomeautovac.com.

Not Returning to Charging Base

• The Eclipse needs to start its cleaning cycle from the charging base to find its way back.  
  If you start the Eclipse from a different point or to “Spot Clean,” manually dock it to    
  recharge when done.

Unable to Connect to Wi-Fi

• Make sure the network is 2.4GHz and not 5.0GHz. Visit the FAQ page and view the    
  “NETWORK & APP SETUP” category at www.ihomeautovac.com.
• Wi-Fi signal is weak. Move Eclipse closer to your router.

Unable to Charge after Docking

• Make sure the charging base is plugged into an active outlet and flashing green.
• Make sure there is no obstruction or heavy dust on both the Eclipse metal plates and base  

 

  charging contacts.
• Home/Charging icon will flash BLUE when actively charging and turn solid BLUE when fully charged

Abnormal Behavior

• Reboot: Power Off the Eclipse by pressing and holding the Power button for 5 to 7  

 

   seconds until the light turns off. Press the Power button for 5 to 7 seconds to turn back on.
• Wipe the plastic sensor strip that goes across the front of the Eclipse with a cloth.

Содержание AutoVac Eclipse iHRV2

Страница 1: ...Owner s Guide Model iHRV2 ...

Страница 2: ...roubleshooting 14 FCC Info 15 Check out our helpful setup videos For support content and the latest digital version of this manual scan the QR code below or visit ihomeautovac com eclipsevideos Questions Contact Customer Service Web iHomeautovac com Email Support silverpointtech com Phone 877 370 4580 ...

Страница 3: ...se clear the floor of all objects other than furniture as some small objects may obstruct get caught in or damage the iHome Autovac Please use and store iHome Autovac in room temperature environments only Do not use products in environments with open flames or fragile objects Do not allow human hair clothes fingers and other parts to approach the opening and operate parts of the product Do not allow ...

Страница 4: ... 1 4 Dustbin 1 5 Brush Cleaning Tool 1 6 Remote Control 1 7 Boundary Strip 1 8 User Manual 1 9 Mop Tank sold separately for model iHRV1 1 10 Mop Pad sold separately for model iHRV1 2 11 HEPA Filter 2 12 Side Brush set of 2 2 No Description Quantity 1 2 3 4 5 6 7 8 9 10 11 12 ...

Страница 5: ...ower Indicator Charging Port Charging Contacts Charging Contacts Omnidirectional Wheel Li ion battery Left Wheel Main Brush Dustbin Right Wheel Side Brush Cliff Detection Dustbin Release Button Infrared Bump Sensor Home Button Power Button Wi Fi Indicator REAR MOP TANK DUSTBIN CHARGING BASE BOTTOM sold separately for model iHRV1 ...

Страница 6: ...ched off e g power strip outlet controlled by a light switch GFCI 1 Position the Eclipse on the floor in front of your charging base 2 Press the touch sensitive power icon until it turns blue 3 Now press the Home icon The Eclipse will navigate to the charging base and beep when properly docked The Home icon will flash blue while charging and turn solid blue when finished NOTE Allow your Eclipse to fu...

Страница 7: ...matically return to the charging base NOTE Connecting Eclipse to Wi Fi is not required but highly recommended Using the iHome Clean App you can follow the steps below to connect The app will let you manage Eclipse from anywhere set cleaning schedules view floor maps cleaning history and more Wi Fi connection also allows you to link Eclipse to Alexa or Google Assistant to control Autovac by voice 1 ...

Страница 8: ...6 5 Go to Wi Fi settings on your device and select Autovac Eclipse 6 Re open the iHome Clean App wait for the connection to complete 2 Open the iHome Clean App select Add device and select Eclipse 4 Select your 2 4G Wi Fi network and enter the password 3 Press hold Home button for 5 seconds to enter network config mode until the Wi Fi indicator flashes NOTE Ensure that you have a strong Wi Fi signal...

Страница 9: ... during every use covering the entire square footage of the area Simply initiate one of the cleaning modes described below on the remote control in the iHome Clean app or simply tap the Power Icon on the Eclipse to start an Auto clean cycle It s that easy Returning to Base The iHome Autovac Eclipse will detect the infrared signal emitted by the charging base to find its way back Please note that th...

Страница 10: ...he Eclipse to the desired area Then choose Spot Clean mode Single Room Cleaning The Eclipse will focus specifically on cleaning one room by avoiding any open door ways Powermop recommended after dry dust debris is vacuumed manually or by your Autovac Eclipse Attach the water tank as described later in this manual Choose Powermop in the iHome Clean App or the included remote and the Eclipse will aut...

Страница 11: ...is included with your Autovac Cut the strip to size and place it near or below any areas that you want the Autovac to avoid eg below very thick carpets or clusters of cables that may become stuck in the Autovac The Eclipse will know to avoid the area when it senses the magnetic field USING THE BOUN DARY S TRIP Recharge On Off Room Cleaning Spot Cleaning Pause Start Auto Cleaning Mopping Wi Fi Setti...

Страница 12: ...log the water dispensers 2 Install a Mop Pad on the bottom of the Water Tank 3 Remove the Dustbin from the Autovac Eclipse set aside for later use 4 Slide the Water Tank into the Autovac Eclipse 5 Select Powermop in the iHome Clean App or using the remote control and the Eclipse will automatically mop the surface and return to the charging base once complete NOTE You can adjust the water flow low m...

Страница 13: ...e tool provided Make sure to clear the edges near the rotating spindles 3 Clean the cavity of any debris 4 Place Main Brush back align the cover and snap it closed Side Brush Maintenance 1 Side brushes are pressure fit To remove grab at least 2 out of 3 of the brush arms and lift up until dislodged note pull from the plastic portion not the bristles 2 Clean and replace After cleaning and reinstalli...

Страница 14: ... ensure optimal suction power NEVER attempt to operate the Autovac unless BOTH filters are in place as that will reduce cleaning efficiency and may damage the fan assembly 1 Remove the dustbin from the Autovac by pressing the dustbin release button 2 Open the dustbin side cover 3 Empty dust debris by gently tapping 6 Rinse the primary filter screen on both sides with water Take care not to puncture t...

Страница 15: ...filter facing up NOTE push the metal arm toward the wall of the compartment in order for the filter assembly to fit NOTE The interior of the charging port the sensor and the plate all contain sensitive electronic components please use a dry cloth when cleaning Do not use wet cloth Charging Base Wipe the charging contacts and charging port regularly to prevent dust and dirt build up Cliff Detection Se...

Страница 16: ...start the Eclipse from a different point or to Spot Clean manually dock it to recharge when done Unable to Connect to Wi Fi Make sure the network is 2 4GHz and not 5 0GHz Visit the FAQ page and view the NETWORK APP SETUP category at www ihomeautovac com Wi Fi signal is weak Move Eclipse closer to your router Unable to Charge after Docking Make sure the charging base is plugged into an active outle...

Страница 17: ...d if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the i...

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