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Below are the steps on how to clean the meter and lancing device.
(1)
After a test, clean and wash your hands.
(2)
Use one CaviWipe to carefully clean the entire external surface of the meter.
(3)
Then wipe the entire external surface of the meter with another wipe, and keep the surface wet for 2
minutes.
(4)
Use the same method with the CaviWipes to clean and disinfect the lancing device.
Note:
•
Wash hands thoroughly with soap and water after handling the meter, lancing device, or test strips.
•
Only the surface of the meter can be cleaned and disinfected with the disinfecting towelette. Do not
insert the disinfecting towelette into the test strip port and the metal connector, or else the
performance of the meter may be affected.
•
If you have any questions you can call your local customer service.
•
If the meter is being operated by a second person who is providing testing assistance to the user, the
meter and lancing device should be cleaned and disinfected prior to use by the second person.
SIGNS OF POTENTIAL PHYSICAL AND PERFORMANCE DETERIORATION
If you encounter one of the following circumstances, stop using the meter and contact local customer
services or the place of purchase for assistance, or call the toll free customer service number
1-855-816-7705 (8:30 AM-5:30PM PST, Monday to Friday).
(1)
The device does not work; for example, the Android or iOS mobile device can’t begin testing when the
meter is connected with the Android or iOS mobile device or when a test strip is inserted into the
meter.
(2)
Discoloration of the meter casing or lancing device; for example, it is difficult to read the labeling
information.
(3)
Corrosion, crazing (-any cracks), embrittlement, and/or cracking of the meter casing or lancing device.
If you have questions or need assistance outside the operational days and times, please contact your health
care provider.
INFORMATION ABOUT ALTERNATIVE SITE TESTING (AST)
What Is Alternative Site Testing?
Alternative site testing (AST) is the use of parts of the body, other than the fingertips, to check blood
glucose levels. The iHealth Wireless Smart Gluco-Monitoring System allows you to test on the palm,
forearm, upper arm, calf, or thigh with equivalent results to fingertip testing when used at
appropriate times.
