Warranty and repairs
45
EN
14
Warranty and repairs
Warranty information
▪
IEM GmbH
provides a two-year warranty on the
blood pressure monitor from the date of sale. Proof
of the date of sale shall be provided in the form of a
properly completed warranty card or an invoice.
▪
Faults due to material or production defects shall be
remedied free of charge within the warranty period.
▪
A warranty claim does not result in an extension of
the warranty period, neither for the device nor for the
replaced components.
▪
The following are excluded from the warranty:
All damage caused by improper handling,
e.g. as a result of failing to comply with the
operating manual.
Damage resulting from maintenance or
intervention
by
the
purchaser
or
unauthorised third parties.
Transport damage en route from the
manufacturer to the consumer or during
shipment to customer services
Accessory parts subject to normal wear and
tear (cuff, batteries, etc.)
▪
Liability for direct or indirect consequential damages
caused by the device is excluded even in the event
that the damage to the device is acknowledged as a
warranty case.
▪
Any further claims, irrespective of the cause, are
excluded.
IEM GmbH
does not grant any warranty on the batteries
provided.
8)
ATTENTION
Do not open the casing.
▪
Once the device is opened, all warranties will
lapse.
Repairs
If the device has functional errors, please contact our
customer service department who will also inform you
about shipping procedures.
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