16
16
Remote controller
doesn't work
• Replace the battery (AAA battery).
• All buttons fail: A problem with remote
controller or receiver.
• Individual buttons fail: Find your product
order and email to “Contact seller”
• Note: The remote controller needs to be
aimed directly at the front of the Video
Player, within 8 m and 30 degrees( P7 ).
The game function
doesn't work
• Check the connection to the game
controller. There is a USB port on the right
of the device marked "Game".
• Make sure the game you download is the
one shown in the link below:
https://sourl.cn/XVcBpM
• Follow the correct steps to play( P8 ). Or
contact customer service for more help.
The player sound is
too low.
• Check that the two speakers of the player
are working properly, cover one speaker
with your hand, and check if the other
speaker is sounding.
• Check whether the disc you put in meets
the specifications( P13 ). Our player does
not support DTS, which is the audio track
of Dolby Disc. Please try another disc(not
pirate, burnt, Dolby and Blu-ray discs) to
hear whether it will play louder.
