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Part 3 - Appendix

17

Problem

Check

The main unit won't turn 

on.

 

Check the power cable connection.

 

Check the power outlet.

I can't see Live videos.

 

Check the camera's power status.

 

 Check the network connection status of the computer and the network camera.

Images are blurry.

 

Make sure the lens is clean. If not, clean it using a soft piece of cloth or a brush.

 

Make sure the lens is in focus. Adjust the focus during daytime.

 

If there is too much light coming into the camera or the camera is picking up an 
overly bright light source, adjust the camera's position/angle accordingly.

Video color appears 

incorrect.

Check the white balance settings. If using the 

Auto

 option, it may take some time for 

the white balance to be adjusted.

Images are blinking.

If the camera is pointed at the sun or a fluorescent lamp, adjust the camera's angle away.

Lost the admin ID and 

password and unable 

to connect to a network 

camera.

You must perform a factory reset. A factory reset will revert all settings, including 
network settings, to their factory defaults. After performing a factory reset, make a 
memo of the admin ID and password as a safety precaution.

Unable to launch IDIS Web.

If the IDIS Web login screen is not loading, check which version of Microsoft Internet 
Explorer you are using. IDIS Web may not launch properly on versions 8.0 or below.

Part 3 - Appendix

Troubleshooting

Содержание DirectIP DC-S Series

Страница 1: ...Powered by DC S Series Installation Manual DC S3883HRX DC S3583HRX...

Страница 2: ...explanation about some functions may not be incorporated The manufacturer is not responsible for any problems resulting from the use thereof The information contained herein is subject to change witho...

Страница 3: ...se a surge protection device 10 Overloading Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 11 Objects and Liquids Never push objects of any k...

Страница 4: ...or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users shou...

Страница 5: ...view 9 Body 9 Pendant Inner View 10 Factory Reset 11 Installation 12 Inserting a SD Memory Card 12 Installation 12 Dimensions 14 Part 2 Camera Connection 15 With DirectIP NVR based Layout 15 With non...

Страница 6: ...IDIS Web is running Supports DirectIP mode working with a DirectIP NVR that allows users to simply set up all required configurations without a PC Supports ONVIF protocol Core specification version 2...

Страница 7: ...firmware and auto recovery features for improved system stability Network based integrated management of multiple network cameras Multiple event detection modes Backup storage on a microSD memory car...

Страница 8: ...k inside the box to make sure all the following accessories are included External appearances and colors of the accessories may vary depending on the model Network Camera Mount Adapter Screws Allen Wr...

Страница 9: ...MLC Multi Level Cell card by SanDisk or Transcend is recommended Make sure that the cover is joined properly when screwing it otherwise the IP66 level is not guaranteed To remove insert the SD memory...

Страница 10: ...ch the signal must be higher than 4 3V from an NC switch or less than 0 3V from an NO switch and must last for longer than 0 5 seconds ALO It is the BJT Bipolar Junction Transistor open collector outp...

Страница 11: ...ce video stuttering Ferrite Core EARTH Cable The network connector is not designed to be connected directly with cable or wire intended for outdoor use Factory Reset Only use the factory reset button...

Страница 12: ...ra may fall off if the wall or ceiling is not strong enough to support its weight Install the camera in a shaded area If the camera is installed in direct sunlight it may be affected adversely 1 Make...

Страница 13: ...bottom of the pendant to lower it and connect the cable 5 Assemble the pendant and the body by matching the installation direction guides Rotate the camera body clockwise to position the reference mar...

Страница 14: ...Part 1 Introduction 14 Dimensions 401 1mm 15 79 20mm 242mm 9 52 43 5mm 1 71 7mm 4mm 242mm 9 52...

Страница 15: ...Audio In Network 24 VAC 24 VAC Network NVR DirectIP NVR makes it easy to use cameras without extra network configurations Each camera can be controlled via the DirectIP NVR setup menu without any PC...

Страница 16: ...Compact microSD Memory Card Alarm Out Sensor In Audio Out Audio In 24 VAC Control the camera over the network from software installed on a computer Ideal for using the camera over the network from a r...

Страница 17: ...color appears incorrect Check the white balance settings If using the Auto option it may take some time for the white balance to be adjusted Images are blinking If the camera is pointed at the sun or...

Страница 18: ...V 0 9 D 8M Wide 58 2 H 34 4 V 65 2 D Tele 1 99 H 1 13 V 2 3 D Min Illumination Color 0 175 lux 5M Color 0 0366 lux 8M B W 0 lux IR LED ON Dynamic Range 120 dB True WDR Electronic Shutter Speed Auto Ma...

Страница 19: ...fe Prolonged use will damage the card s memory sectors and result in data loss or memory card failure Test the SD memory card regularly and replace it whenever necessary microSD Logo is a trademark of...

Страница 20: ...Part 3 Appendix 20 External Dimensions x H 9 52 x 15 79 242mm x 401mm Weight Main Unit 16 31 lbs 7 4kg V1 1...

Страница 21: ...IDIS Co Ltd For more information please visit at www idisglobal com...

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